Why does it keep showing "iPod cannot be synced, an unknown error has occured (13019)" ? PLEASE HELP ME!

ive had this problem for quite a while, itunes wont let me add songs or movies to my iPod. anybody know why? how can it say "UNKNOWN ERROR"? if they dont know what error it is, how did they detect it?

First try here:
iTunes: Error 13019 during sync
Then this previous discussion:
Help Unknown Error 13019 (Updated)

Similar Messages

  • I keep trying to sync my ipod touch, but it says "the ipod cannot be synced. an unknown error has occurred." what do i do?

    I keep trying to sync my ipod touch, but it says "the ipod cannot be synced. an unknown error has occurred." What should I do so I can music on my ipod?

    Try resetting the iPod. Nothing will be lost.
    Reset iPod touch:  Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.

  • ITunes cannot launch.  An unknown error has occurred (-69)  Please help!

    I have tried everything I know to fix it. Never had a problem with iTunes before. It just won't open at all. With or without my iPod connected. I am at a loss. I've uninstalled, reinstalled.....Thanks for any help!!
    Jessica

    Hi,
    Please try this.
    http://docs.info.apple.com/article.html?artnum=304996
    Regards,
    Prashu

  • Ipod cannot be updated, an unknown error has occurred. (-48)

    I'm at the end of my tether right now. I updated iTunes to the newest version, then updated my iPod. Now I'm getting the error message "Ipod cannot be updated, an unknown error has occurred. (-48)". I've searched the site and other forums and I can't find anyone with that same message who can help me. I've tried installing an older version of iTunes but I can't use it because my iPod has been updated to work with the newest one. I've uninstalled and reinstalled iTunes, nothing helped.
    So my questions are:
    1) Any way I can uninstall the update I did for my iPod? That is, so it is compatible with older versions again.
    2) What could be causing this message?
    3) Is there an e-mail address for apple, who seem wholly uninterested in what happens with their product once the £235 has been paid for it?
    Any help is appreciated.

    Interesting, that error code doesn't seem to appear on the iPod support pages. Since it's saying "The iPod cannot be updated" it sounds like it's indicating there's a problem with the iPod... although with "unknown error" it's hard to say for sure. My recommendation would be that you try restoring your iPod, and then giving it another go. If you're uncertain about the restore process, take a look at this article, it should answer your questions.
    http://docs.info.apple.com/article.html?artnum=60983
    Once you restore it, try updating it again in iTunes. If you have any more problems or questions, feel free to reply, and I'll see what I can do to help.
    Best wishes!
    CG

  • Itunes cannot connect to this iphone an unknown error has occured. Please help.

    Hi,
    I have just got an iphone 5c. However i'm having trouble with my itunes on my laptop.
    I'm getting 2 error messages:
    Error message 1 is ( an unknown error occured 42032 ) this happens every time i open itunes.
    Error message 2 is ( itunes cannot connect to this iphone, an unknown error has occured ) this happens every time i try to connect my new phone.
    I am running the latest itunes version on windows 7.
    So far i've tried uninstalling all components and reinstalling them to no avail.
    I've spent 3 hours today on the phone to both Apple and Microsoft with both blaming each other.
    Please someone help.
    Kind regards
    Dale

    Hi prolough,
    Here is a link that should help:
    http://support.apple.com/kb/TS3221
    Cheers,
    GB

  • Whenever I try to sync my iPod touch, a window appears and says that my iPod wasn't synced because an unknown error has occured (13019). Help?

    Any suggestions on what I can do to fix the problem?
    I've also noticed that it started deleting some of the music on my iPod touch, and so everything on it is screwed up.
    I don't want to restore it because then I'll lose all the information on my apps. (Is there any way to recover that information along with the apps?) If I do restore it, will there be a chance that the error will occur again, otherwise I would have lost everything for nothing.
    By the way, the software version of my iPod is 3.1, it's 2nd gen., and my iTunes version is very far behind from the new version currently available. Could that be part of the problem, too?

    Try here:
    iTunes: Error 13019 during sync
    Not updating the iOS should not effect your problem.
    As long as all the apps are in the iTunes library, you will not lose app data by updating the iOS.

  • I can not sync my i phone 4, it comes up with cannot sync an unknown error has occurred(13019)

    i cant sync my i phone, there was an update and in the middle of the update it came up with an unknown error and now everytime i plug my phone in it comes up with an unknown error (13019), i have uninstalled i tunes and re installed but it hasnt fixed the problem i cant do any updates please help

    Here are Apple Steps
    http://support.apple.com/kb/TS2830

  • I keep getting a message when I try to sync music onto my ipod that says "iPod cannot be synced. An unknown error has occured (13019)"

    I've never ever had this problem before; it's only been the last few days. Every time I try to take music from my library and put it on my iPod, the message always comes up that says, "iPod cannot be synced. An unknown error has occured (13019). What should I do? This has never happened before!

    Did you already try to restore your device? Restoring iPod to factory settings
    Other solutions for this errror are mentioned here: iTunes: Error 13019 during sync

  • Ipod cannot be synced.  Unknown error (-48)

    I've had my 80 gig ipod classic for 4 months now, and I've had very few problems with it. Whenever I've had an issue with iTunes not recognizing the ipod when I plugged it in, it was easily resolved with a reset or reinstalling iTunes, or restarting the computer. However, today when I went to add some new files to my ipod, I had to install the newest version, 1.1.1, and after installing that version and trying to sync the files to my ipod, iTunes simply refused. Repeatedly I'd get the error "Ipod cannot be synced. Unknown error (-48). I've been browsing this site and others to find an answer, I've tried all the standard ipod fixes (five Rs) and toggled with the syncing options, namely syncing only checked songs and manual sync, and it won't load any new music either way. I have Windows XP home edition on a Sony Vaio that's a few years old, and I'd really appreciate it if someone could help me fix this issue with my ipod.
    <edit>
    Another thing I've noticed is that when I leave my ipod plugged into my computer, the "other" part of what's on my ipod increases slowly. There's actually more of this orange "other" data on my ipod than music, and there's absolutely nothing on my ipod except a few thousand music files and two videos. At least, there shouldn't be.
    null

    Oh yes, me too. Two days ago I bought my 160GB iPod Classic, but I have not been able to put anything in it. First the sync seemed to take hours (ca.6GB/1400 songs) and finally I had to disconnect without eject, because the iTunes and my computer got jammed. Again and again the same thing. Unknown error (-48) I recall.
    Then after updating the iPod software (now 1.1.1) and reinstalling the iTunes a couple of times, the iTunes does not recognise my iPod at all. iPod says first it is syncing, then just connected, but nothing in iTunes.
    Like a kid with who has a brand new toy, but is not able to play with it.
    I tried calling the Apple support, but they just dodged the question and apparently had no idea. Anyone, how can I get some music into my brand new iPod?

  • The ipod "name" cannot be updated, an unknown error has occurred (-48)

    a few nights ago while i was updating songs to my ipod video, this thing appeared on the screen in a quick flash and i wasnt able to read what it said. then my computer blinked and resetted, causing my ipod to unplug without ejecting properly. so i pulled out the plug from the butt of the ipod only to find out that when i opened it, all my songs were gone. a good 3000 i think. i think i also pressed menu and play at the same time after that.
    the ipod "name" cannot be updated, an unknown error has occurred (-48)
    this is what keeps appearing on my i-tunes everytime i try to transfer songs to my ipod vid. the weird thing is that when i drag and drop songs from i-tunes to the ipod icon, it says its updating. but when its all done, not a single song appears on my ipod. and it also said something like "cannot be restored" and "ipod service error" on the ipod updater. i've tried on both computer and laptop and am experiencing the same problem. as of now, my ipod is working but it's just all empty. could anyone help? im so frustrated coz this is the second ipod i've purchased since the last one that broke down. thanks.

    k i tried that but i couldnt find cupertino usa on my ipod. i did: date and time - set time zone - then a list of places come out with (DST) beside each of em. i chose bangkok (dst). tried to plug it again on i-tunes and the same darn thing appears. that dreaded -48 error. ill check out the rest of those links you guys posted anyway. thanks again for tryin to help.

  • Ipod cannot be synced an unknown error occurred (-40)

    Had my nano for 6 months no issues with sync of music or photos, a few weeks ago every time I plug it to sync an error "ipod cannot be synced an unknown error occurred (-40)" click ok and it goes ahead with music sync but not photos.
    help thanks

    removed photo sync and no error message. checked for updates but ok.
    4.14GB free space on ipod, tried syncing only 1 photo and error message returned?

  • The iTunes Library cannot be saved an unknown error has occurred (-48)

    Every few minutes, I get an error message from iTunes that says:
    "The iTunes Library cannot be saved an unknown error has occurred (-48)"
    Quitting and restarting iTunes doesn't seem to make the error go away.  All of my music and movies seem to play just fine - not sure why the error keeps popping up - any clues?
    - iTunes library is located in it's normal spot (~/user/music/iTunes/)
    - OS 10.8.2
    - iTunes 10
    - iMac 27" early 2010

    Thanks again for the gracious response UV.
    You've pointed out a problem...there are a lot of WAV files that I have like unreleased live shows of bands like the Beatles, Neil Young, Miles Davis etc that I've gotten off Bittorrent trading. When I look at the "get info" part of the song in iTunes the details that I've hand entered (dates, venue, song, musicians,etc) does show up.
    But when I go back to the actual file itself, many are simply tagged something like "track 1" and the only way I currently keep track of all this is how I organize my library ( Musician or Band folder \ Album folder \ indivual tracks). There are literally thousounds of songs that I've entered data for on these WAV files.
    Besides getting my current error problem fixed, has anyone who trades live shows come up with an easier way to organize their music. I understand that I may be in the minority with all my WAV files and that many users simply upload CDS, or mostly buy tracks online which is easier to simply grab the data back if they need from some database. I feel like I'm missing out on something big. Maybe I just need a different program for my particular application (archiving & playing music). ANy ideas from other bittorrent traders of unreleased material?
    I am learning more and more about how this all works by the minute, and have taken your advice UV about copying all my current library info and putting it somewhere safe. Hopefully this means everything I've entered up until a few days ago will be fine. Still, I have plenty music waiting for me to hear in FLAC files that need to be decoded into WAV files; but I want to wait to do this until I can be certain all my hard work entering data won't go to waste and my error problem has been fixed.
    thanks for all insights - Sonny

  • ITunes Library cannot be saved. Unknown Error has Occurred (-54)

    I have been having the following message appear in iTunes:
    iTunes Library cannot be saved. Unknown Error has Occurred (-54)
    I created a new library which seemed to solve the problem.... until I plugged in my iPod Classic or tried to Sync my iPhone. When this happened this warning message would come every 10 seconds or so making it a nightmare to do anything as the dock icon would bounce or iTunes would pop up. Can anyone suggest what might have caused this problem and how to resolve it.
    Thanks
    Matt

    Hi pholewinski!
    I have a couple of articles for you here that I believe will help you with this issue. The first is an article on advanced troubleshooting, and it can be found here:
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/ts3297
    If following that article's steps doesn't take care of the issue, you can try the things listed in this article, which is about permissions issues in iTunes:
    iTunes: Missing folder or incorrect permissions may prevent authorization
    http://support.apple.com/kb/TS1277
    Thanks for using the Apple Support Communities. Have a good one!
    -Braden

  • I am getting a message that "the i-tunes library file cannot be saved. an unknown error has occurred." what can i do?

    i am getting a message that "the i-tunes library file cannot be saved. an unknown error has occurred." what can i do?

    Have been able to resolve this issue?... I have just exeperienced it and not happy that I can't resolve it.

  • There is a window that pops up saying "the ipod cannot be synced. An unknown error has occured (13019).....someone please help me fix this

    i get an error message when i try to sync my ipod that says it cannot sync because an unknown error has occured and then it gives a number like this "(13019) someone please help me!!!

    @ Jolly and IIIaass
    Nothing like being on the same wave length at the same time.  

Maybe you are looking for

  • DVI to s-video/ composite Video Adaptors- diff b/w 2 Apple products?

    I am trying to get information regarding the difference between 2 Apple display accessories. - Apple PAL DVI to Video Adaptor -Apple part number MA026ZM/A - Apple DVI to Video Adaptor -Apple part number M9267G/A The second is not just an NTSC version

  • OBIEE 11g : query log not found

    Hi, I am not able to see the query log in 11g answers manage session throwing error query log not found. I am using obiee 11g. 11g admin client is installed in local machine and I upload the rpd through enterprise manager. But I can not able to open

  • How do I switch from Windows to mac?

    How do I switch from Windows to mac on a macmini?

  • Enhance infotype 0461...

    Hi Guys, I may be in wrong forum. This question is belongs to HR ABAP. The requirement is as below,   I need to display a Business number for infotype 0461. so, I have implemented a screen Exit BAdi 'HRPADCA_SUBSCRN_9000' and it has also worked.   No

  • Nokia 5800 - V21.0.025 - Loss of my bookmarks

    Hi, I realize that whenever I put a bookmark in the browser, I lose the next use. Have you the same problem ? gd. ThieRy