Why does it say "account disabled" when I try to buy something

, but I can still log in to my account?
Is there a time delay?
Why don't they tell us about it?
Something is really screwed up - - -

If changing your password does not work, then contact itunes support.

Similar Messages

  • Why does iTunes say "temporarily unavailable" when I try download my "available downloads"?

    Why does iTunes say "temporarily unavailable" when I try download my "available downloads"? HELP!!

    You don't have the typical symptoms that I associate the following issue with (normally the error kicks in just when folks visit the Store), but just in case try gn_id's suggestion from the following post:
    Re: iTunes 11 crashes when opening the store - no error message

  • Why does it say "unknown error" when I try to purchase new episodes for the walking dead game?? :(

    Why does it say "unknown error" when I try to purchase new episodes for the walking dead game?? I have all of billing info up to date, changed my password etc etc and still get an "unknown error" message. Help!

    - Try a reset. Nothing is lost
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Go to Settings>Store and sign out and then sign back in.

  • HT3702 I have put 25 pound on my iTunes account but when I try to buy something it says billing error and goes to my visa card account and says payment declined but I have 25 pound in my iTunes account can someone help?

    I have put 25 pound on my iTunes account but when I try to buy something it goes to my  visa account and says billing error payment declined but I have 25pound in my I tunes account why can't I use the money in my I tunes account ?

    If the amount of the purchase is close to $21.07, then you need to take into account taxes may be added.
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  • I am having problem with my itunes account because when i try to buy something online it say..Your purchase can not be completed for assistance, contact itunes support.

    I am having problem with my itunes account because when i try to buy something online it say..Your purchase can not be completed for assistance, contact itunes support.

    What happened when you contacted iTunes support as directed?
    http://www.apple.com/support/itunes/contact/

  • Why does it say my Apple ID is disabled when I try and buy something in an app?

    See subject line

    No one here would be able to answer that question. See this support document for help support.apple.com/kb/TS244 or contact iTunes support

  • Why does it say invalid address when I try to update apps

    It keeps saying it's invalid, but it's not

    Just figured out mine.
    They are not just using full address validation against the bank/credit card record.  They seems to be using USPS validated addresses.  So Bank/CC Address -> USPS validation -> source address, compare to iPhone/iPad Address -> USPS validation -> target address. As such, matching the addresses between iphone/ipad and the bank/cc record letter for letter is actually NOT necessary and as some of you have tried, doesn't.
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    Here's one thing you might want to try:
    This link goes to Experian QAS website.  It has a free USPS address verification tool.  Enter your address (no personal and or demographic info is needed) and see what the USPS sanitized version looks like.  Change your phone to match and see if that alleviate the problem.
    http://www.qas.com/address-software/free-address-lookup.htm
    If you worry about privacy, as a test, put in your neighbor's address, you might gleen some info on why what you have on your iphone/ipad is not validating.
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  • Why does it say missing plugin when i try to watch a video or play an online game

    While i'm in safari and i try to watch certain videos or play online games it says missing plug-in

    Jason1974 wrote:
    While i'm in safari and i try to watch certain videos or play online games it says missing plug-in
    Download and install the latest flash plugin only from the adobe flash download page.  I believe safari is disabling or removing older versions of the flash plugin.

  • HT1689 why does my ipad keep quitting when i try to download something

    when ever i try to download a song or even attempt to go on itune i getted bumped out what is happening

    Try This...
    Close All Open Apps... Sign Out of your Account...  Perform a Reset... Try again...
    Reset  ( No Data will be Lost )
    Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
    http://support.apple.com/kb/ht1430
    Also consider Deleting any Apps you have Purchased / Downloaded but you now never use.

  • I redeemed £15.00 into my account and when i try to buy something it go's contact itunes support, how can i resolve this?

    how can i resolve this issue?

    The total may exceed the balance in your account when you add any applicable taxes and fees.
    iTUNES STORE - TERMS AND CONDITIONS

  • Why does Safari go into limbo when I try to search for some things?

         Why does Safari go into limbo when I try to search for some things? I start to enter something in the search window. I get a drop down with suggestion I choose one and it pops up in my search window but just turns a color and does nothing!
        If I quit Safari and bring it back up, then enter the exact same line it's fine. This is just one of the many problems I've been
    having with Safari since I installed Yosemite.
         Has anyone got any suggestions or is anyone having the same problem. Is there a way to maybe force my MacBook pro to reinstall Safari or possibly all of Yosemite. I seem to be having a lot of problems and judging by the responses I've received (That would be None) I must be the only one having any problem at all withYosemite. Not sure what to do.
         Any help or suggestions would be great
         Ron     

    Please read this whole message before doing anything.
    This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
    The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
    Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
    Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
    The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    Test while in safe mode. Same problem?
    After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of the test.

  • HT204053 why my apple id was disable when i try to get apps from app store

    why my apple id show disable when i try to get apps from app store???

    These are user-to-user forums, nobody on here will know why it's disabled. You might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
    Or you might need to contact Apple : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
    If it then works on your computer's iTunes but not your phone then try logging out of your account on the phone by tapping on the id in Settings > iTunes & App Stores and then log back in and see if that 'refreshes' the account on it

  • Why does my iPad shut down when I try to open Facebook?

    Why does my iPad shut down when I try to open Facebook?  it just started doing this 3 days ago.  I cannot get into my Facebook account on my iPad!!

    Close all apps in the multi-task window and try again.
    1.Double-click the Home button.
    2. Swipe the app's preview up to close it.
    3. Preview will fly off the screen.

  • Why does google start up but when i try to access a web page it shuts off

    why does google start up but when i try to access a web page it shuts off

    Not entirely sure what you mean, but if you are saying that the Safari screen is frozen/inactive then try clearing its cache : Settings > Safari > Clear Cookies And Data (Clear Cache on iOS 4) and also Clear History
    If that doesn't work then try closing Safari completely and then re-open it : from the home screen (i.e. not with Safari 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Safari app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
    A third option is a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

  • Why does an unknown error occur when I try to save a document as a word file?

    why does an unknown error occur when I try to save a document as a Word file?

    Hi Judy,
    Deleting the Preferences files seems to be missing from your list.
    Quit AppleWorks,
    In the Finder, go to:
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    In the Preferences folder:
    Locate and Delete the File com.apple.appleworks.plist
    Locate and Open the Folder AppleWorks
    In the AppleWorks folder, delete the following files:
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    AppleWorks 6 Translators Cache
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    AppleWorks Button Bars
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    Regards,
    Barry

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