Why does it say apple acct is disabled on my ipad

everytime i try to access my itunes account it says its disabled

Is it your Apple ID that is disabled or your iTunes account? 
Whatever, it is sometimes best to go direct to ...
Apple - Support - iTunes Store - Contact Us
... and explain your problem.   It may take a few hours to get a reply.

Similar Messages

  • Why does it say Apple ID disabled when I try to update an app

    Why does it say my Apple ID is disabled when I try to update an app.? My ID works for everything else. Also, I thought with the new iOS update that apps are supposed to update themselves but mine haven't.

    On your Mac/PC open iTunes (make sure it is updated). On the tabs on the left click on "iTunes Store". This will change the window on the right to the iTunes store. The top right corner should have your Apple ID or Sign In written. If there is an Apple ID written click on it and Sign Out. The corner should then change to "Sign In".
    Now click on Sign In and sign in with the wrong/incorrect Apple ID that you no longer wish to use or update from.
    Once logged in, click on the down arrow that shows when you move the pointer on the top right corner where it should now show the apple id, and select Account.
    The page that opens up should have a section called "iTunes in the Cloud" with a tab on the side saying "Manage Devices".
    Click on Manage Devices. Its should list your iPhone or iPad that you no longer wish to use with this Apple ID. And click Remove.
    Once its confirmed click "Done" and from the top right corner select Sign Out.

  • HT204053 Why does it say my apple ID is not eligible to purchase gift certificates

    Why does it say my apple ID is not eligible to purchase gift certificates

    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • HT1430 Why does message "your Apple ID has been disabled" show up /

    Why does message " your apple id has been disabled" when i try to update Apps?

    Because your Apple ID has been disabled.
    http://www.apple.com/emea/support/itunes/contact.html

  • ITunes says I have authorized five computers so I can no longer play music I have purchased. I have not replaced my computer once. Why does iTunes say this?

    iTunes says I have authorized five computers so I can no longer play music I have purchased. I have not replaced my computer once. Why does iTunes say this?

    Hey Christownsend,
    Thanks for the question. To troubleshoot this issue, you may want to try deauthorizing all computers:
    iTunes Store: About authorization and deauthorization
    http://support.apple.com/kb/HT1420
    To deauthorize all computers associated with your Apple ID
    If you need to authorize your new computer and are unable due to already having five authorized computers, you can deauthorize all computers by doing the following:
    1. Click iTunes Store on the left side of iTunes.
    2. If you're not signed in to the store, click the Account button, then enter your account name and password.
    3. Click the Account button again (your Apple ID appears on the button), enter your password, and then click View Account.
    4. In the Account Information window, click Deauthorize All.
    Note: You may only use this feature once per year. The Deauthorize All button will not appear if you have fewer than two authorized computers. If you need assistance on using this feature, please contact iTunes Store support via email (http://www.apple.com/support/itunes/store/).
    Thanks,
    Matt M.

  • Why does itunes say the entry point is not found

    why does itunes say it didn't install correctly and to reinstall?

    Greg, did the "Patchburn" really work for you?
    I had the same problem today. I have a smart playlist made up of: Kind>is>Protected AAC audio file. This smart play list allows me to keep track of music I've downloaded from the iTMS after inadvertently deleting the Purchased Music default playlist. Yes, I know a new “Purchased Music” playlist is created when you buy music again, but it doesn’t contain any of the songs you’ve already downloaded.
    When I went to burn this playlist (several hundred songs) to multiple audio CD format - I go the same result you got.
    "After asking to burn a play list it asks to insert CD, checks the media, checks the play list and then stops with the apple icon reappearing and NO error message."
    Apple tech support couldn’t help me - I found that out the hard way - after 1.5 hours on the phone. No, I haven't exceeded the 7 time burn limit either.
    I tried selecting all the songs in the smart playlist and creating a new [regular] playlist and tried to burn from that, but got the same result.
    Finally, I tried typing "Protected AAC audio file" from my main library in the search window, selected all the songs that resulted, created a new [regular] playlist from that selection and the burn was successful.
    It was a real pain and took almost 3 hours to figure out, but it worked. I'm going to try the "Patchburn" download talked about earlier, but don't know if that's the real problem.
    Yes, I have upgraded my SuperDrive, but iTunes recognizes it - Preferences>Advanced>Burning - if your drive shows up here then that's not the problem. Besides, I had the same problem when trying to burn to the original SuperDrive too.
    I think the problem may be deeper inside iTunes itself. Duh! Maybe something with Apple tightening their DRM scheme which may make us unwitting beta testers to see if they tightened the noose too tight or not. Just a guess.
    Any thoughts, anyone?
    Power Mac G4 MDD   Mac OS X (10.4.3)  

  • Why does it say when i try to buy a app it says wrong payment method

    why does it say when i try to buy a app it says wrong payment method

    rick284 wrote:
    why does it say when i try to buy a app it says wrong payment method
    You need to Contact iTunes Customer Service and request assistance for an answer to your question.
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • Why does it say to contact customer support when I go to make a app purchase.

    Why does it say to contact customer support when I go to make a app purchase.

    We are all just other user's like you.
    To ask them, go to > Apple - Support - Mac App Store - Contact Support

  • Why does it say in the Firefox Safe Mode article that all of the changes are temporary while in Safe Mode, then later it says "Note: The following changes cannot be undone."?

    Why does it say in the Firefox Safe Mode article that all of the changes are temporary while in Safe Mode, then later it says "Note: The following changes cannot be undone."?

    When you open Firefox in Safe Mode, it automatically disables your custom settings, themes, and add-ons. THOSE changes are temporary.
    However, if you click any of the boxes underneath the line, "You can make some or all of these changes permanent", and then choose "Make Changes and Restart", everything you checked will be forever changed, even when you start Firefox again in 'normal' mode. [See attached image for a preview of the Safe Mode options].
    To be clear:
    1. If you check any of the boxes but do NOT select "Make changes and restart", those things will not be changed at all in safe mode.
    2. If you select any of the boxes and you DO select "Make changes and restart", you will permanently lose any of the items you checked (bookmarks (except for backups), user preferences, etc.).
    If you performed the action in step 2 above, you will only be able to restore those things if you have a previously created back-up of your Mozilla Profiles folder (not the same as the Firefox program folder).
    Hope this helps.

  • Why does my itunes account keep getting disabled?

    Why does my itunes account keep getting disabled everytime I try and redownload my music?

    Hey there jnsprad12!
    I have found a couple of articles that may help you get those passwords into your Keychain application. Those articles can be found here for Mountain Lion:
    Mail (Mountain Lion): If Mail keeps asking for your keychain password
    http://support.apple.com/kb/PH11785
    and here for Lion:
    Lion Mail: If Mail keeps asking for your keychain password
    http://support.apple.com/kb/ph4915
    This article may also be relevant if you are using Lion:
    Lion Mail: Use account passwords
    http://support.apple.com/kb/PH4859
    Additionally, if you are still having issues with your emails requiring your passwords frequently, contact your email administrator or provider or visit getsupport.apple.com to choose an option for contacting an Apple technician for them to help you resolve this issue. Thanks for using the Apple Support Communities!
    -Braden

  • Why does it say my iphone is linked to another library when trying to add ringtones

    why does it say my phone is synced to another library, if I want to proceed with syncing music it asks to erase contents and sync with current info.  How do I know all my contacts on my phone are saved if it wants to erase info?

    Apple's intention is that you manage an iPhone from a single library. If you connect to a different library iTunes wants to wipe everthing out and start over.
    See Recovering your iTunes library from your iPod or iOS device.
    tt2

  • Why does it say "verifying phone number" in settings under iMessage? It worked properly in past.

    Why does it say "verifying phone number" in settings under iMessage? It worked properly in past.

    Go to supportprofile.apple.com and remove your device. Alternatively you can call in to apple and have Apple look up your phone number. They may be able to remove it from their end.
    If it does not show up in either of these places, have the people whe own the other iPhone send you a message> this message will be blue for an iMessage> have them push an hold on that message and select the option "send as text"> this should send the message as green> do this two - four time till it starts sending as green on its own.> this should fix it.

  • Why does it say an unkown error accurred (-50)

    why does it say that everytime i try to put music it doesnt let me plzzzzzzzz help

    See this article.
    http://support.apple.com/kb/TA38535?viewlocale=en_US
    About the only suggestion I have though.
    B-rock

  • HT3702 My card worked before. Nothing has changed on it. It has money on it . Why does it say to contact customer support!?

    My a question is the same. My card worked before. It has money on it. Why does it say to contact customer support?

    There may be an issue with your iTunes Account.
    To Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • Why does Itunes say it can't find the original file for a particular song?

    why does Itunes say it can't find the original file for a particular song? and then asks if I want to locate it? I can't access a bunch of old song files. any new cds are available to me in itunes. all others are not accessible. how do i merge the new cd's with the old ones so that all the songs are playable in Itunes. thanks.

    sheri 0713 wrote:
    Of course, I have backed up to CD and/or external drive.
    I'm wondering if you're attempting to maintain your library on your external HDD? If iTunes has been directed to use a location on your external hard drive as your iTunes Music Folder location (you can check this in iTunes > Preferences > Advanced tab) you MUST ensure that the hard drive is connected to the computer and mounted in the Finder prior to launching iTunes. If it isn't, it can cause this error to appear. This is probably one of the most common reasons this error begins to appear.
    It seemed my purchased songs were the first to DISAPPEAR and I had to rebuy.(Nice scam in the bug?)
    So... why not restore them from your backup? If, for some reason, this wasn't an option, you could have also recovered them from any iPod or iPhone they were currently synced to (http://support.apple.com/kb/HT1848), or, you can also email iTunes Store support and request a "regrant," which is a once-per-account exception they might be able to offer you and allow you to download missing purchases again.
    I am now convinced this a HUGE BUG in 7.7.1. and possibly the previous version or two.
    I'm not so sure... I've never run across this particular error (my library is stored on my internal hard drive, but copied to an external for backup purposes with an application other than iTunes or Finder. I don't think Apple will provide acknowledgment to issues experienced only by very small numbers of people... I'm one of those, perhaps foolish, individuals who allows my computer to download updates immediately, rather than waiting for fear of problems, and again, I've never had this error.
    CG

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