Why does it say we've had difficulty verifying your purchase when I'm trying to buy something

How come when I try to buy an add-on to an app, it pops up with an error that says we've had difficulty verifying your purchase... Help

Actually the correct translation is "....We cannot process transactions at this time......" as if the problem is not specific to me. But since none of my friends are having this problem and since no one has written a word on twitter about this during the last couple of hours i would say it probably is specific to me.

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Why does it keep telling me that my account is locked when I am trying to buy the iphone 4s?

Why does it keep telling me that my account is locked when I am trying to buy the iphone 4s?

Why does what tell you that what account is locked?
The Apple Store says your itunes account is locked?
Your carrier says your wireless account is locked?
Your bank account?

Why does it say my iphone is linked to another library when trying to add ringtones

why does it say my phone is synced to another library, if I want to proceed with syncing music it asks to erase contents and sync with current info. How do I know all my contacts on my phone are saved if it wants to erase info?

Apple's intention is that you manage an iPhone from a single library. If you connect to a different library iTunes wants to wipe everthing out and start over.
See Recovering your iTunes library from your iPod or iOS device.
tt2

Why does it say More. . . in email address line when there is only one email address?

When receiving an email, why does it say 'More. . .' in the To email address line when there is only one email address? It looks like there is more than one recipient when there is actually just one.

Have you rebooted since the deletions. That will empty a number of caches and may restore the freed up space. Also open the iPhoto Library package with the Finder as shown in this screenshot
locate the iPod Photo Cache folder and delete its contents. Make no other changes to the contents of the iPHoto LIbrary Package.
OT

Why does an about:blank page pop up on my mac when I'm trying to checkout with an online purchase?

Why do I get forced to an about:blank page when I'm trying to checkout with an online purchase?

I have that happen only time-to-time: most of the time, I get an order # page after my CC has been approved. It shouldn't happen all of the time...
Clinton

Why does iTunes say it is not connected to the internet when the connection is active?

No problems running iTunes on Windows XP machine with Norton Internet Security.
Moved to new computer with Windows 7 - still running Norton Internet Security. iTunes does not start when iPhone4 is connected with USB cable. Worse problem is that all internet activity (check for updates, activate this computer, etc.) is halted with message that computer is not connected to the internet... but it is. All browser and email activity works right.
Do I have a Windows 7 setting problem, a Norton Internet Security setting problem, an iTunes setting problem?
Thanks in advance.

For the device connectivey issues try Andrei Cerbu's post here or see TS1538: iOS: Device not recognized in iTunes for Windows, in particular section 5, forcing a driver update.
I suspect Norton's firewall is blocking iTunes. I can't tell you offhand where to look to tweak things.
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Why does it say 4.2.1 is the current software when it is really 5.1?

On my itunes when i click "check for updates" it says that the ios software 4.2.1 is the current software, but isnt 5.1 really the current software?

I am really sorry but it is time to get new devices because your hardware can no longer support newer versions of ios.
You need at least a ipod touch 3G to load or run iOS 5.
If you don't believe me. Here is the document that came with the installation of ios 5. If you scroll to the bottom you will see the supported devices.
Begin copied text
iOS 5 Software Update
This update contains over 200 new features, including the following:
Notifications
Swipe from the top of any screen to view notifications in one place with Notification Center
New notifications appear briefly at the top of the screen
View notifications from lock screen
Slide the notification app icon to the right on the lock screen to go directly to the app
iMessage
Send and receive unlimited text, photo, and video messages with other iOS 5 users
Track messages with delivery and read receipts
Group messaging and secure encryption
Works over cellular network and Wi-Fi*
Newsstand
Automatically organizes magazine and newspaper subscriptions on Home Screen
Displays the cover of the latest issue
Background downloads of new issues
Reminders for managing to do lists
Syncs with iCloud, iCal and Outlook
Location-based reminders when you leave or arrive at a location for iPhone 4S and iPhone 4
Built-in support for Twitter
Sign-in once in Settings and tweet directly from Camera, Photos, Maps, Safari and YouTube
Add location to any tweet
View twitter profile pictures and usernames in Contacts
Camera improvements for devices with cameras
Double click the home button when device is asleep to bring up a camera shortcut on iPhone 4S, iPhone 4, iPhone 3GS and iPod touch (4th generation)
Volume Up button to take a picture
Optional grid lines to line up shots
Pinch to zoom in the preview screen
Swipe to camera roll from preview screen
Tap and hold to lock focus and exposure, iPad 2 and iPod touch (4th generation) only support exposure lock
Photo improvements for devices with cameras
Crop and rotate
Red eye removal
One tap enhance
Organize photos into albums
Mail improvements
Format text using bold, italic, or underlined fonts
Indentation control
Drag to rearrange names in address fields
Flag messages
Mass mark messages as flagged, read or unread
Customize mail alert sounds
S/MIME
Calendar improvements
Year view on iPad and new Week view for iPhone and iPod touch
Tap to create an event
View and add event attachments
Game Center improvements
Use personal photos for your Game Center account
Compare your overall achievement scores with your friends
Find new Game Center friends with friend recommendations and friends of friends
Discover new games with custom game recommendations
AirPlay Mirroring for iPad 2 and iPhone 4S
Multitasking Gestures for iPad
Use four or five fingers to pinch to the Home Screen
Swipe up to reveal the multitasking bar
Swipe left or right to switch between apps
On-device setup, activation and configuration with Setup Assistant
Software updates available over the air without tethering
iCloud support
iTunes in the Cloud
Photo Stream
Documents in the Cloud
Apps and Books automatic download and purchase history
Backup
Contacts, Calendar, and Mail
Find My iPhone
Redesigned Music app for iPad
Hourly weather forecast
Real-time stock quotes
Wireless sync to iTunes
Keyboard improvements
Split keyboard for iPad
Improved autocorrection accuracy
Improved Chinese and Japanese input
New Emoji keyboard
Personal dictionary for autocorrection
Optionally create keyboard short cuts for frequently used words
Accessibility improvements
Option to light LED flash on incoming calls and alerts for iPhone 4S and iPhone 4
Custom vibration patterns for incoming calls on iPhone
New interface for using iOS with mobility-impairment input devices
Option to speak a selection of text
Custom element labeling for VoiceOver
Exchange ActiveSync improvements
Wirelessly sync tasks
Mark messages as flagged, read or unread
Improved offline support
Save a new contact from a GAL service
More than 1,500 new developer APIs
Bug fixes
Products compatible with this software update:
iPhone 4S
iPhone 4
iPhone 3GS
iPad 2
iPad
iPod touch (4th generation)
iPod touch (3rd generation)
* Normal carrier data rates may apply. Messages will be sent as SMS when iMessage is unavailable, carrier messaging fees apply.
For information on the security content of this update, please visit this website:
http://support.apple.com/kb/HT1222

Why does it say someone is not set up with imessage when the other person is in the group chat texting fine and mine is going to my email

I am trying to text my friend. We are in a group message with another person. They are texting fine. I do not get anything... It ALL goes to my email and i can not send anything back to them. What do i do? (I have the new update too.)

Send messages with your iPhone, iPad, or iPod touch - Apple Support
If you can't send or receive messages on your iPhone, iPad, or iPod touch - Apple Support
Send a group message with your iPhone, iPad, or iPod touch - Apple Support
iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage - Apple Support

Why does coconutBattery say that my Mac is already 7 months when in a fact I bought this 13" MacBook Air just last August 4? This is somewhat disappointing.

Read about coconutBattery from various blogs and forums. I downloaded it and, lo and behold, read on the details that "Age of your Mac: 7 Months"!!!. This is just 3 weeks old since I bought it, and just almost a month old since the new MBA refresh was released by Apple! Did I get suckered by the 'Premium Reseller' or by Apple, or is coconutBattery not reliable? Disappointing!

The age you currently get from this tool is wrong, maybe it will be fixed in a later version.
You can determine the age of your MBA by having a look at the serial number. The fourth letter tells you the build year. The letter 'F' means first half of 2011, the letter 'G' stands for the second half of 2011. The fifth number or letter gives information about the week within this six months. Mine has a 'G' and a '6' meaning 6th week in the second half of 2011.
To find out how to get the serial number have a look at http://support.apple.com/kb/HT1941.

Why does my phone come up with my old email address when I am trying to update my apps. I can log into my itunes with my new email

My phone shows my old email address when i am trying to update my apps how do i get it to use my new one. I can log in to my apple account and itunes ect with new one

All iPhone apps are digitally signed using the Apple ID they were purchased with. You CANNOT change this. You either enter the password for the original Apple ID, or you delete the App and download a new copy using the new Apple ID. Free apps that do not have lots of in-app content (like your Solitare High Score) are not a problem. Paid apps and free apps with lots of built-up/earned content can be very annoying as you have to re-pay for the app and/or build-up/earn that content again.

HT3702 Why can I make only 4 or 5 , .99 cent purchases when I am trying to complete a game?

I try to complete a game and the itunes store gives me a message stating I need to contact the store. Thats nuts! Is it possible to buy an itunes card on line and use it on any game I am playing?

You will need to do what it says, contact iTunes Support. These are user-to-user support forums, if you thought you were contacting Apple by posting here, and we have no way of knowing what the issue is that is blocking the purchase. Go here:
http://www.apple.com/emea/support/itunes/contact.html
to contact the iTunes Store.
Regards.

Why does it say that the updated version of Firefox (which I am trying to download) is not compatible with my operating system when I have Mac OS X 10.5.8?

Why does it say that the updated version of Firefox (which I am trying to download) is not compatible with my operating system when I have Mac OS X 10.5.8? I had an older version of Firefox and it said I needed to update it but that was the message that appeared.

Sorry, it's because Firefox 4+ are only compiled for the Intel processors.
There is a separate project for PPC Macs called Ten Four Fox. You might give it a spin when you're tired of 3.6.
http://www.floodgap.com/software/tenfourfox/

Why does itunes say the entry point is not found

why does itunes say it didn't install correctly and to reinstall?

Greg, did the "Patchburn" really work for you?
I had the same problem today. I have a smart playlist made up of: Kind>is>Protected AAC audio file. This smart play list allows me to keep track of music I've downloaded from the iTMS after inadvertently deleting the Purchased Music default playlist. Yes, I know a new “Purchased Music” playlist is created when you buy music again, but it doesn’t contain any of the songs you’ve already downloaded.
When I went to burn this playlist (several hundred songs) to multiple audio CD format - I go the same result you got.
"After asking to burn a play list it asks to insert CD, checks the media, checks the play list and then stops with the apple icon reappearing and NO error message."
Apple tech support couldn’t help me - I found that out the hard way - after 1.5 hours on the phone. No, I haven't exceeded the 7 time burn limit either.
I tried selecting all the songs in the smart playlist and creating a new [regular] playlist and tried to burn from that, but got the same result.
Finally, I tried typing "Protected AAC audio file" from my main library in the search window, selected all the songs that resulted, created a new [regular] playlist from that selection and the burn was successful.
It was a real pain and took almost 3 hours to figure out, but it worked. I'm going to try the "Patchburn" download talked about earlier, but don't know if that's the real problem.
Yes, I have upgraded my SuperDrive, but iTunes recognizes it - Preferences>Advanced>Burning - if your drive shows up here then that's not the problem. Besides, I had the same problem when trying to burn to the original SuperDrive too.
I think the problem may be deeper inside iTunes itself. Duh! Maybe something with Apple tightening their DRM scheme which may make us unwitting beta testers to see if they tightened the noose too tight or not. Just a guess.
Any thoughts, anyone?
Power Mac G4 MDD Mac OS X (10.4.3)

Why does it say face time failed on my iPad every time I try to make a call???

Why does it say "face time failed" every time I try to make a call?

I have had that happen to me a number of times. Try this. Quit the mail app and then relaunch it. From your home screen, double tap the home button. Hold down on the mail app icon in the recents tray until it wiggles. Tap the minus sign to close it. Tap the home button. Launch mail again.

Why does Itunes say it can't find the original file for a particular song?

why does Itunes say it can't find the original file for a particular song? and then asks if I want to locate it? I can't access a bunch of old song files. any new cds are available to me in itunes. all others are not accessible. how do i merge the new cd's with the old ones so that all the songs are playable in Itunes. thanks.

sheri 0713 wrote:
Of course, I have backed up to CD and/or external drive.
I'm wondering if you're attempting to maintain your library on your external HDD? If iTunes has been directed to use a location on your external hard drive as your iTunes Music Folder location (you can check this in iTunes > Preferences > Advanced tab) you MUST ensure that the hard drive is connected to the computer and mounted in the Finder prior to launching iTunes. If it isn't, it can cause this error to appear. This is probably one of the most common reasons this error begins to appear.
It seemed my purchased songs were the first to DISAPPEAR and I had to rebuy.(Nice scam in the bug?)
So... why not restore them from your backup? If, for some reason, this wasn't an option, you could have also recovered them from any iPod or iPhone they were currently synced to (http://support.apple.com/kb/HT1848), or, you can also email iTunes Store support and request a "regrant," which is a once-per-account exception they might be able to offer you and allow you to download missing purchases again.
I am now convinced this a HUGE BUG in 7.7.1. and possibly the previous version or two.
I'm not so sure... I've never run across this particular error (my library is stored on my internal hard drive, but copied to an external for backup purposes with an application other than iTunes or Finder. I don't think Apple will provide acknowledgment to issues experienced only by very small numbers of people... I'm one of those, perhaps foolish, individuals who allows my computer to download updates immediately, rather than waiting for fear of problems, and again, I've never had this error.
CG

Why does it say we've had difficulty verifying your purchase when I'm trying to buy something

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