Why does it take 6 or 7 hours to download a movie on apple tv

Why does it take 6 or 7 hours to download a movie on apple tv

Does_apple_read_these wrote:
I have an 80 Mbps internet download connection and it took 5 hours to download a movie with standard definition from itunes with my apple tv.  It took 3 minutes when I used netflix on my ps3.  Where is apple supports response to these issues?....there are thousands of posts of people with the same problems!  Speedtest.net confirms my download speed is 80 Mbps!  I have reset and restarted my apple tv and download speeds of movies are still unacceptably slow!  What is the point of these discussions when Apple techs don't even read or respond to our posts?
Not using OpenDNS by any chance?  Using OpenDNS has caused issues as some Apple server access gets re-routed to slow servers (Akamai servers from memory).

Similar Messages

  • Why does it take over two hours to download a movie on Apply tv

    Why does it take over two hours to download a  movie on Apple TV
    Thanks

    Welcome to the Apple Community.
    The first thing to check would be your internet download speed, you can do this at www.speedtest.net.
    1080p HD movies require a recommended speed of 8 Mbps, 720p HD movies require a recommended speed of 6 Mbps, while SD movies require a recommended speed of 2.5 Mbps.
    Netflix uses adaptive streaming and can reduce quality right down to produce a stream as low as 0.5 Mbps.

  • Why does it take over 2 hours to download a rented movie on apple tv? When I download a movie on Netflix it downloads immediately.

    Why does it take over 2 hours to download a rented movie on Apple TV?  When I download a movie from Netfix it is immediate.

    Welcome to the Apple Community.
    The first thing to check would be your internet download speed, you can do this at www.speedtest.net.
    1080p HD movies require a recommended speed of 8 Mbps, 720p HD movies require a recommended speed of 6 Mbps, while SD movies require a recommended speed of 2.5 Mbps.
    Netflix uses adaptive streaming and can reduce quality right down to produce a stream as low as 0.5 Mbps.

  • HT1577 It takes over an hour to download a movie to apple tv!

    According to the estimated download chart, a movie should take 18-24 mins over a 5Mbps internet connection. I've been waiting for over an hour and my apple tv is saying another hour +!
    I have changed my settings to only allow standard def videos and yes I've updated the software on the ATV. This is totally REDICULOUS! Apple, clearly there are ways to make this content transfer quicker. What gives?

    Download finally done. Choppy... as in unwatchable and the sound doesn't match the video. How do I get the money on my acount back? First go at itunes and well, once is more than enough. *****, ***** *****!!!!

  • Why does it take 40 minutes to start watching a rental on Apple TV but only seconds to start watching Netflix?

    Why does it take 40 minutes to start watching a rental on Apple TV but only seconds to start watching Netflix?

    Welcome to the Apple Community.
    The first thing to check would be your internet download speed, you can do this at www.speedtest.net.
    HD movies require a recommended speed of 6 Mbps, while SD movies require a recommended speed of 2.5 Mbps.
    Netflix movies are adaptive and vary their quality according to your connection and can be as low as 0.5 Mbps.
    But remember lower datarates = lower quality.

  • Why does it take hours to download a movie on Apple TV?

    Recently I rented a movie on Apple TV, but it took ~5 hours to download it to my chagrin. Is that normal? Later, I down loaded my second movie rental (3-hours), watched a portion,came back to resume viewing, and had to slowly down load it a second time. Wha' hoppened?

    What is the actual speed of your conection (www.speedtest.net)
    8mbps required for instant 1080P
    6mbps for 720P
    Check istumbler or netstumbler for network interference
    Make sure you're on your ISPs DNS

  • Why is it taking more than 18 hours to download a movie on apple tv?

    I started downloading a movie on my apple tv last night. It initially said it was going to take over 4 hours for HD. When I tried to switch the setting to speed up the download, it increased the time to 11 hours.  18 hours later, it still has not finished downloading. What can I do to correct this situation?

    This will depend on your network. Also, there is no accessible storage so if the device is turned off or other content accessed the movie will be flushed and require reload.
    Check speedtest.net
    1080P requires 8mbps for instant stream
    720P requires 6mbps for instant stream
    Check istumbler.net to verify any interference on the network
    Make sure you are on your ISPs DNS (settings - network - configure DNS - automatic)

  • Blazing fast internet connection, but still taking 4 hours to download a movie on Apple tv?

    This apple tv has been nothing but a huge pain in the *** so far. I started watching a movie that I rented and then it stops 20 minutes into the movie and says it will need between 3 and 7 hours to download the rest and be ready to play. ***?

    vazandrew -
    I have seen you make several posts on different threads always pushing istumbler and namebench to help solve this problem.  While I do appreciate the help, it seems like you must work either for one of those companies or for Apple.  I own 4 Apple TV 3's in three different locations (my office, home, beach house).  I am having this problem at all three.  I too had ATV 2's before and had no problems with downloading movies/buffering.  The only common denominator for all three locations is they are all connected wirelessly through an Apple Time Capsule and are using high-speed cable Internet.  I am using my ISPs DNS in all three locations, have little to no interference, and have minimum internet speeds of 15 mbps.  Through process of elimination, the problem has to lie either with Apple or with my internet service provider.  The funny thing is I don't have internet problems with anything else.  I realize that an ethernet connection would make everything better, but that is not feasible.  Aren't the ATV's designed to be used wirelessly?  If it is a problem of "high traffic time" with my cable in the evenings, do you know of any way of getting my ISP to improve this?  Otherwise, it seems to be an Apple problem.  I will note that the iTunes store has gone offline several times in the last couple of weeks.  Again, this has never happened to me before.  Any help is much appreciated.  I am a devoted Apple user, and this is the first time I have been this frustrated.  Why pay for the fastest internet possible if my Apple TV is still not going to work?

  • 4 hours to download a movie? Apple TV or my internet provider's problem?

    Never had this problem before ... most movies download in 10-15 minutes. Trying to rent Castaway, and it's saying it's going to be 4-5 hours to download! And trust me, it's moving agonizingly slow. Any suggestions?

    Hello scottsaints123,
    I would be concerned too if the download speed was dramatically slower than usual when trying to download a movie.  I recommend following these steps:
    Try restarting your router / base station and Apple TV
    Restart your base station or router. Sometimes this is done by turning the router off for a few seconds, and then on again, but check the documentation provided by the manufacturer.
    To restart your Apple TV, press and hold Menu and Menu down/scroll for about 6 seconds and then chooseRestart from the menu.
    If the issue continues after restarting, reset your router or base station and Apple TV to factory settings
    Reset your base station or router. Use the documentation provided by the manufacturer to reset to factory settings.
    To reset your Apple TV perform a factory restore.
    You can find the full article here:
    Apple TV: Troubleshooting wireless connections
    http://support.apple.com/kb/HT1595
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • Why does Bookmarks take several seconds to respond after I move a bookmark when Sync enabled, but not when Sync is disabled?

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    With Sync disabled, bookmarks can be moved/selected/etc. without any delay.
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    MacBook Pro 26 (2014) w/OSX 10.9
    IBM ThinkPad T41x (2010) w/XPpro
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    IBM ThinkPad T61x (2008) w/XPpro
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    Mac Mini (2007) w/OSX 10.5
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  • Why does it take apple tv 5 hours to download a movie from itunes?

    Why does it take itunes 5 hours to download to apple tv?  What have I done wrong?

    it may have to do with the download speed you get out of your internet connection. go to Speedtest.net and find out.

  • Why does it take 3 hours to download a movie

    Why does it take 3 hours to download a movie on apple tv?  Is there a solution??

    What kind of internet connection speed do you have?
    If you have 3Mbps DSL like I do, and are renting movies on either Apple TV model in HD Format, then it will take quite a while. Actually 3 Hours for an HD Movie would be failry fast here at my home. They are just large files. If I'm going to rent an HD movie, I will usually rent it earlier in the day and watch it when I'm ready.
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  • Does it always take hours to download a movie through the apple tv when you rent from I tunes

    Does it always take hours to download a movie through apple tv when renting a movies through itunes?

    This is dependent on your network connection. Check www.speedtest.net
    6mbps is required for instant HD rentals
    You can switch to SD in the settings if on a slower connection

  • Why does it take I movie 6 hours to produce thumbnail for a new project

    why does it take I movie 6 hours to produce thumbnail for a new project

    Hi
    Seems very long time.
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    • 5Gb - slow and instable
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    This space can not be utilized on other hard disks - Neither for Mac OS or iMovie or iDVDs temp. files - Has to be stored here. No-where else.
    Yours Bengt W

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