Why does iTunes Default to a Previous Sync?

Syncing my iPhone with my iTunes account on my computer so that I can transfer some digital downloads of movies and music ripped from a CD that weren't added back to my phone when I restored from an iCloud backup (since it isn't material that's backed up to iCloud). Attempting to sync my iPhone with iTunes has the "Apps" tab of my iPhone under "Devices" default to a very old sync (when I had purchased my phone in March). Rather than using the most recent app pages layout on my phone, it defaults to a very early sync that, if I were to hit sync, would revert my iPhone's applications to a much older state. An attempt to use the "Revert" button instead of "Apply" seems to result in some sort of error as it appears to attempt to revert, but then then defaults back to giving me the two options and keeping the iTunes app pages as they were months ago. My question is, how can I get iTunes to use the more recent data on my phone to sync, over the previously synced data with iTunes? It clearly appears something is incorrect with the iTunes coding.

Hi Scott...
From the Safari menu bar click Safari > Preferences then select the Privacy tab.
Click:  Remove All Website Data
Now back to the menu bar click Safari > Empty cache.
Restart the Mac, try Safari.

Similar Messages

  • Why does itune delete my pdf when syncing?

    Hi,
    I'm just got a ipad air 2, and I'm totally new to apple both software and hardware. One thing I don't understand is why does iTunes prompt to delete my existing pdf in my ipad which I download from my email when I sync up with itune where I had some other pdf?  (under the ibook)
    from a logical point of view my understanding of the word "sync" is to ensure both side (ipad and itune library) had the same data or files when there is a different in data/file. (correct me if i'm wrong)
    pls advice on how to do a sync which ensure both side of data is same why syncing. as I travel around I don't always keep my doc in the itune computer.
    IPad air 2 ios 8.1.2
    regards
    Soong

    Syncing is from a computer to a device, when you sync it takes what you've selected on the tab in iTunes and replaces what you've currently got in the app on your iPad with that selection.
    You should be able to copy them over to your computer's iTunes library via File > Devices > Transfer Purchases (though they aren't iTunes purchases that should copy PDFs and/or epubs in the iBooks app on your iPad) - and if your computer is a Mac with Mavericks or Yosemite on it then do File > Move Books From iTunes in its iBooks app to move them over to it. They should then show on the iPad's Books tab for selecting / syncing / keeping on the iPad.

  • Why does Itunes sync my purchase transfers to the wrong hard drive?

    I'm running windows 7 with a 64gb SSD boot drive and 1tb data drive. My boot drive is almost completely full. I installed itunes on my data drive and set the preferences to sync media to the data drive as well. I plug in my old ipod to tranfer purchases before an update. The tranfer never finished because it synced all of the data to my boot drive and now my boot drive is completely full and the data is nowhere to be found. I recently had the same problem with it syncing an iphone backup to the same drive, but I found a work around for that. Why does Itunes instist on loading stuff on the boot drive? How can I redirect it? This is simple preferences that should be available to change, but simply aren't.

    Your phone connected, iTunes running, under the Music tap, make sure there are no checks in the boxes labeled "Entire Music Library", & "Automatically fill free space with songs":

  • Why does iTunes no longer sync all of my songs? It only syncs 125/600, despite plenty of room on my iPod Touch

    Why does iTunes no longer sync all of my songs? It only syncs 125/600, despite plenty of room on my iPod Touch.

    Yes I've done a reset but it made no difference.

  • Why does itunes give an error saying " The Iphone cannot be synced. An unknown error occured (-50). Everytime I try to sync my phone?

    Why does itunes give an error saying " The Iphone cannot be synced. An unknown error occured (-50)". Everytime I try to sync my phone? I have another Iphone that syncs with the same itunes account and it's working fine.

    What operating system do you have on your computer?

  • Why does Itunes encounter a problem and stops every time I try to sync my home videos - help please

    Why does Itunes encounter a problem every time I try to sync my home videos - it just won't sync them - help please !!!!

    Re-installing iTunes wont erase your folders, unless your iTunes is a very old version pre-iTunes 9 series.
    I would suggest to download the latest iTunes, it would solve your problem as in this earlier  post

  • Why does iTunes think my iPad is a new one?

    When I connect my otherwise happy iPad to iTunes, iTunes says "This computer has previously been synced with an iPad or another iOS device" and wants me either to "set up as new iPad" or "restore from the backup of <my iPad name>". Of course it's just the same iPad I've connected, so why does iTunes not recognise it as such?
    This happened before, and I know if I select "Restore from the backup of <my iPad name>", it deletes and restores all the apps and media content, but in the process I lose all data e.g. progress in games, data and configurations entered into apps etc.
    This is iTunes 10.2.2.12 on Win 7 64-bit, iPad 16GB with iOS 4.3.1.
    Any suggestions what I can do? Even if I have to restore from backup, is there a way I can prevent this happening again?

    I'm having same problem! I tried the trick of unplugging right after the sync begins and the only thing my iPad does is give me a sync failure message and restarts itself. I plug ipad back in and get same message??? I've emailed iTunes support and they have not been able to help. I tried all the standard stuff like de-authorizing/athorizing, checked that my iPad iOS is the latest version (which it is), latest version of iTunes installed (even uninstalled/reinstalled iTunes). No matter what I try cannot get around this message.  I too have tons of app settings/configurations that get lost if I go thru the restore option.  I actually tried the restore option out of frustration, lost all of my configurations AND still get the same message - seems like my iPad is caught up in a loop no matter what I try.  To make matters worse, my iTunes library got lost as all my songs are showing up with an '!' next to each song (meaning it cannot locate the file).  I checked and they are truely missing so when I go to my purchased music all of my purchases show up (all 4000+ of them) however are all listed as 'Downloaded' in the right margin???  My true objective here is to be able to transfer my purchases on my iPad to my iTunes as my iPad is complete as far as all apps/recent purchases.  HELP !!! Thanks

  • Why does Itunes say it can't find the original file for a particular song?

    why does Itunes say it can't find the original file for a particular song? and then asks if I want to locate it? I can't access a bunch of old song files. any new cds are available to me in itunes. all others are not accessible. how do i merge the new cd's with the old ones so that all the songs are playable in Itunes. thanks.

    sheri 0713 wrote:
    Of course, I have backed up to CD and/or external drive.
    I'm wondering if you're attempting to maintain your library on your external HDD? If iTunes has been directed to use a location on your external hard drive as your iTunes Music Folder location (you can check this in iTunes > Preferences > Advanced tab) you MUST ensure that the hard drive is connected to the computer and mounted in the Finder prior to launching iTunes. If it isn't, it can cause this error to appear. This is probably one of the most common reasons this error begins to appear.
    It seemed my purchased songs were the first to DISAPPEAR and I had to rebuy.(Nice scam in the bug?)
    So... why not restore them from your backup? If, for some reason, this wasn't an option, you could have also recovered them from any iPod or iPhone they were currently synced to (http://support.apple.com/kb/HT1848), or, you can also email iTunes Store support and request a "regrant," which is a once-per-account exception they might be able to offer you and allow you to download missing purchases again.
    I am now convinced this a HUGE BUG in 7.7.1. and possibly the previous version or two.
    I'm not so sure... I've never run across this particular error (my library is stored on my internal hard drive, but copied to an external for backup purposes with an application other than iTunes or Finder. I don't think Apple will provide acknowledgment to issues experienced only by very small numbers of people... I'm one of those, perhaps foolish, individuals who allows my computer to download updates immediately, rather than waiting for fear of problems, and again, I've never had this error.
    CG

  • Why does itunes say the entry point is not found

    why does itunes say it didn't install correctly and to reinstall?

    Greg, did the "Patchburn" really work for you?
    I had the same problem today. I have a smart playlist made up of: Kind>is>Protected AAC audio file. This smart play list allows me to keep track of music I've downloaded from the iTMS after inadvertently deleting the Purchased Music default playlist. Yes, I know a new “Purchased Music” playlist is created when you buy music again, but it doesn’t contain any of the songs you’ve already downloaded.
    When I went to burn this playlist (several hundred songs) to multiple audio CD format - I go the same result you got.
    "After asking to burn a play list it asks to insert CD, checks the media, checks the play list and then stops with the apple icon reappearing and NO error message."
    Apple tech support couldn’t help me - I found that out the hard way - after 1.5 hours on the phone. No, I haven't exceeded the 7 time burn limit either.
    I tried selecting all the songs in the smart playlist and creating a new [regular] playlist and tried to burn from that, but got the same result.
    Finally, I tried typing "Protected AAC audio file" from my main library in the search window, selected all the songs that resulted, created a new [regular] playlist from that selection and the burn was successful.
    It was a real pain and took almost 3 hours to figure out, but it worked. I'm going to try the "Patchburn" download talked about earlier, but don't know if that's the real problem.
    Yes, I have upgraded my SuperDrive, but iTunes recognizes it - Preferences>Advanced>Burning - if your drive shows up here then that's not the problem. Besides, I had the same problem when trying to burn to the original SuperDrive too.
    I think the problem may be deeper inside iTunes itself. Duh! Maybe something with Apple tightening their DRM scheme which may make us unwitting beta testers to see if they tightened the noose too tight or not. Just a guess.
    Any thoughts, anyone?
    Power Mac G4 MDD   Mac OS X (10.4.3)  

  • Why does itunes delete all my existing photo gallery on my ipad when i import new photos from my PC ?

    Why does itunes delete all my existing photo gallery folders when I try to import (sync) new folders from my pc ?

    you nees to make sure you are selecting everythin that you want on the iPad even things that are already on the iPad, if not it will remove anything not checked in iTunes.
    Click HERE for more information on Syncing

  • Why does iTunes invite me to log on every time I launch it?

    Why does iTunes invite me to log on every time I launch it? It never used to do this. How can I stop it ? When I open the app I usually want to just listen to the music collection I have in it, not download anything or buy from the store.
    How can I stop this default ?

    I have checked and it isn't.
    This never used to happen, but I suspect something changed at the last iTunes update.

  • Why does my iPhone 4 always say "sync will resume when "... MacBook Pro" is available??? i can't seem to sync over wifi

    why does my iPhone 4 always say "sync will resume when "... MacBook Pro" is available??? i can't seem to sync over wifi

    Try the following:
    1. Connect the phone to your computer using the USB cable and let it sync.
    2. Uncheck "Sync with this iPhone over Wi-Fi"
    3. Click Apply
    4. Check "Sync with this iPhone over Wi-Fi"
    5. Click Apply
    6. Quit iTunes
    7. Disconnect the phone from the USB cable
    8. Make sure your phone is connected to your Wi-Fi network
    9. Open iTunes
    iTunes should see your iPhone and connect to it. Go under Settings > General > iTunes Wi-Fi Sync and see if you can initiate a sync.

  • Why does iTunes Match cause iTunes to crash ?

    Why does iTunes Match cause iTunes to crash ?

    My problem is similar.  It began right after I allowed an Adobe update to run.  (Adobe Flash Player version 10.0.45.2 is recorded in my Registry.) Now every single website I try to open triggers a window (see below) and repeats many times.
    It makes no difference whether I "Allow" or not.  I think it runs this window for every flash object on that website.  It is occurring while I enter this post!
    It makes using the Internet MOST challenging.  Surely this is causing major problems for everyone.
    I have IE8 on Windows Vista.
    Here's the text from the message:
    "A website wants to open web content using this program on your computer.
    This program will open outside of Protected Mode. Internet Explorer's Protected Mode helps protect your computer. If you do not trust this website, do not open this program.
    Name:  Adobe Flash Player
    Publisher: Adobe Systems Incorporated
    (Checkbox) Do not show me the warning for this program again.
    buttons:  Allow         Do Not Allow"
    Should I appeal to Microsoft or Adobe for a solution?  Is is possible to install the previous version?
    Thanks for any wisdom.

  • Why does itunes crash upon opening after the software update?

    Why does itunes crash upon opening after the software update? Everything worked fine until I decided to update this morning and as soon as the computer rebooted, the error message appeared.  Is there anything available to fix this?

    I answered the same question in a similar post.  It's all to do with the wireless sync. 
    I used the following method to stop iTunes from constantly restarting -
    Open task manager
    Select the 'Processes' tab.
    Look for 'iTunesHelper.exe'
    Select 'iTunesHelper.exe'  then click on 'end process'
    Hope this helps.

  • Why does Itunes ask me to setup my iphone...again!!!!

    This is why this system is so frustrating. I have an iphone 4, when I go plug it into itunese popups up and asks me:
    "Setup your Iphone"
    And I have 2 options:
    1. Setup as new iphone
    2. Restore from backup
    I don't want either!!! I just want ot sync my phone. Why does itunes think this is a new phone? What do I do from here?
    Thanks,
    JS

    I am currently having the same issue, did you ever find a solution to your problem?

Maybe you are looking for

  • Using own font in j2me

    Hi, i am facing problem using own font( bangla font) in my j2me application. i dont know how can i install my own font in the mobile and use it in my application. if u have any idea then please help me. ======================== mamun

  • ORA-01401 in SELECT statement !

    Hi all, We are facing a Strange problem. Oracle Database 10.2.0.1 on Fedora Core6 AL32UTF8 Charset, NLS_LENGTH_SEMANTICS = CHAR In a particular select statement, the database gives out ORA-01401 error: ORA-01401: inserted value too large for column H

  • The custom step type

    How can I possibly do the custom step type with MS VB and after that to use this with ActiveX Automation Adapter? "Only a life lived in the service to others is worth living..." - Albert Einstein

  • MRKO without withholding tax

    Hi Gurus, I have a vendor with withholding tax in its master data. When I do a vendor consignment invoice (in MRKO) I can't choose if I want or not to count with withholding taxes (as I do in MIRO) and the system produces the invoice with the withhol

  • I am having a problem printing a word document in booklet form.

    hp officejet pro 8000 wireless connected via usb Windows 7 ultimate 64 bit office 2010 When printing the document what gets printed is not in the order as what is on the screen.