Why does itunes keep on crashing??

Itunes repeatedly crashes, I have windows vista and an ipod touch.
For example i just cancelled a sync it then froze so I closed it successfully.
I then tried to reopen it but when i clicked on the icon it loaded but did not open.
I then logged off my user name and logged back on but it is now saying
' I cannot open the application Itunes because another user has it open' but I am the only user which uses itunes.'
It is very annoying it crashes often, and some of the songs on my ipod are distorted and I am wondering if it is because of itunes as it is only after I have synced my ipod they become distorted.
I would really appreciate it if someone could tell me why this is happening

1. Double-click the Home button to close all Inactive Apps in Task Bar
2. Hold the Apps in Task Bar down for a second or two until you see the minus sign
3. Tap the minus sign to close Apps
4. Tap center of screen to return to Home Screen
5. Reset iPad. Hold the Sleep and Home button down for about 10 second until you see the Apple logo. Ignore the red slider

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