Why does iTunes not give me the option to backup my iPhone?

I have three iPhones in my family. On two of the iPhones, I am able to plug them into my computer and do a local backup (by selecting it in iTunes, right clicking and choosing "Back Up"). There is one phone, however, that does not allow me to choose this option. It takes me directly to the "Welcome to your new iPhone" page in iTunes, and asks me to restore it from a backup. I, however, do not have a backup on this computer, so I clearly do not want to wipe the phone and restore a backup.
How do I remedie this? Is there another tool that will allow me to create a backup?

How to BackUp  >  http://support.apple.com/kb/ht1766
What gets Backed Up
iTunes http://support.apple.com/kb/ht4946
iCloud http://support.apple.com/kb/PH2584

Similar Messages

  • Why does iPhoto not give me the option of ordering a medium size soft cover book?

    why does iPhoto not give me the option of ordering a medium size soft cover book?

    This is the iPod touch forum. There are two iPhoto forums, one for iOS iPhoto and the for OSX iPhoto. Try posting in the appropriate one

  • I have Lightroom 5 and am trying to create some HDR Images for my Real Estate Business. I do not have the option to even be able to stack my photos. My headings are: Lightroom- File-Edit-Window-Help. Why does it not give me the option to be able to Stack?

    Can i stack JPEG images or do they have to be Raw Files? The other help videos I have seen have the shortcut CommandG to stack, mine does not respond that command nor do i have a heading labeled Photos.

    In order to stack images they must be all highlighted as a group. And the group must be contiguous, in other words next to each other. However, if you are talking about stacking images for the purposes of creating an HDR image, that cannot be done using Lightroom. You will need Photoshop or some other software with HDR capabilities in order to do that. It is possible to stack any file type or combination of file types, including  virtual copies.

  • I accidentally deleted my backup from icloud on my iphone and now when I go into icloud in the settings it doesn't give me the option to backup my iphone to my icloud account anymore? How can I get my phone to backup to icloud again?

    I accidentally deleted the latest backup for my iphone 6 on icloud like a week ago and now I can't backup my phone to icloud at all.  When I go into settings, then into icloud, and then into manage my storage it does not give me the option to backup my iphone to my icloud account anymore. How do I get the "backup my iphone now" option in the manage my storage part of the icloud setting? Thanks.

    Hey guys I figured out how to solve the issue.
    You need to go to settings>general>restrictions.
    Turn off restrictions and your iCloud and twitter will start working.
    Enjoy.

  • Why does my macbook give me the option to choose Macintosh HD or recovery HD at startup every time?

    Why does my macbook give me the option to choose Macintosh HD or recovery HD at startup every time?
    It never used to do that before until now.  How can I get it to just start up to the regular Macintosh HD again without clicking on the HD at startup?
    Im running a new macbook pro 13 inch with lion and everything is fully updated. 
    Thanks.

    Next time you boot, go here to make sure there is "something" selected:
    That's all I can think of...if nothing is selected in this box, strange things do happen

  • Why does Firefox not give me an option to save a document before opening it from Google?

    When Google lists sites in response to my search phrases I see pdf or doc files that I know I want. Firefox does not offer me the option of downloading them immediately to a chosen folder. I have to first open them on screen and then save them. This is hugely time consuming.

    go to '''TOOLS''' then '''OPTIONS''' then '''GENERAL''' then in '''DOWNLOADS session''' click '''SAVE FILES TO''' and browse the folder you want to download. Click OK to save changes. Exit firefox and restart-it.
    thank you
    Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.

  • Why does iTunes not give an error message for wrong type of movie file

    I just spent an hour trying to get iTunes to import a movie type which it doesn't understand. Why on earth does it just fail silently instead of giving an error message about incompatible file type ? It was my own stupid fault, but I am so used to getting quirky errors in iTunes that I overlooked the obvious and started going up blind alleys. Is there some preference somewhere that can change this way of working.

    Have you tried downloading the apps on your computer and syncing?
    The message means what it says. Yu do not see the "artwork" for the app.

  • HT201272 I made a purchase of an album on iTunes...somehow I deleted the whole album from my iMac and now when I go back to my purchases it does not give me the option to download the whole album again, instead it gives me the option of plaing them...plea

    I made a purchase of an album on iTunes...somehow I deleted the whole album from my iMac and now when I go back to my purchases it does not give me the option to download the whole album again, instead it gives me the option of plaing them...please help!!

    Where are you looking to download them from ? You might be able to redownload them via the Purchased link under Quicklinks on the right-hand side of the iTunes store homepage on your Mac's iTunes. If that album shows there but doesn't have the cloud symbol against it for redownloading then that implies that it's still in your iTunes library

  • Hey, I need to download the OS onto my iPhone 3GS, however, when I plug my phoneinto itunes it does not give me the option to do so, I am currently running 4.2.1. Can anyone help me?

    Hey, I need to download the OS onto my iPhone 3GS, however, when I plug my phoneinto itunes it does not give me the option to do so, I am currently running 4.2.1. Can anyone help me?

    irapidslammz wrote:
    I can not sync it because when I plug it in it says that the apple mobile service has not been started.
    Type " apple mobile device service" into the search bar at the top of this page by Support and read the resulting help article.

  • HT1212 it does not give me the option to input a password so i cannot sync with itunes,anybody have a solution?

    Ipod is disabled and asks for a password to connect to itunes, but does not give me the option to input a password.

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up     
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        

  • HT5731 When I try to purchase a off itunes, it does not give me the option to buy. I am signed into my account and have a balance on my account. Has anyone had the same issue?

    When I try to purchase from itunes, it does not give me the option to buy. I am logged into my acoount and have a balance to purchase songs/music with. Has anyone else had this problem?

    Is the item compatible with your model iPod and iOS version? If not you will not get a Buy option.
    Have you purchased media from that country's iTunes?App store before?

  • HT1689 In the payment method section under billing it does not give me the option to select none anymore

    In the billing section under select payment method it does not give me the option to select none

    Did you create a NEW account using the instructions in Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card using an email address you had not previously used with Apple?
    You have to.
    Maybe that option is not available in your country. It works in the USA
    You have to follow the instructions

  • HT6114 thanks a bunch Apple..why not give me the option to save the Mavericks installation file instead of automatically deleting it

    I live out in the country and have slow broadband. The download took a few minutes short of 12 hours. I have 3 Macs to upgrade to Mavericks and read that I could copy the installation file to an external drive and use that to upgrade the others.
    Before the first installation, I checked the Downloads folder for the file but couldn't see it. I though ok, I'll run the install and look for it afterwards. Still couldn't find it afterwards so have googled and found that the installation file is deleted automatically after the installation. Bloody brilliant. I now have another 12 hour download to run.

    Clock Kate wrote:
    My main complaint still stands...why not give us the option to save the installation file before it is deleted. Not user friendly.
    If Apple were to bring up a dialog explaining all the consequences of running the installer and asking for your confirmation of each one, that would be frustrating and confusing. Most people have one Mac, they install the OS and it is not needed again. It just takes up space. If you want to create an installer disk, there are instructions for doing so.
    Congratulations. You have learnt how the installer works through your own experience!  All it cost you was your time. Not all experience is so easily gained.

  • When i open itunes it gives me the option to download the new version 10.3. my computer will not support 10.3. i can't by pass the download to continue with my current version of itunes. i've trashed and reinstalled 8.2.1 twice. any solutions?

    When i open itunes it gives me the option to download the new version 10.3. my computer will not support 10.3. i can't by pass the download to continue with my current version of itunes. i've trashed and reinstalled 8.2.1 twice. any solutions?

    I am in the same boat. I tried repeatedly to contact iTunes support, but was told each time that I had contacted the wrong deaprtment and they could not help me. There must be a way to still be able to use the iTunes store without paying for a system update. If not, I hope they will reimburse me the money I have in my acount.

  • Hp officejet pro 8500 a910 does not give me the option of printing in black and white

    Hello,
    My hp officejet pro 8500 a910 does not give me the option of printing in black and white. How do I choose to print in B&W when the option does not show up under properties?
    Thank you.
    This question was solved.
    View Solution.

    Hi,
    From the application being used to print, Click File > Print
    Click Properties or Preferences to access the Printing Preferences Dialog.
    Click the Advanced button at the bottom of the window.
    Under Printer Features, Click the Print as Grayscale selection box and set as High Quality Grayscale or Black Ink Only.
    Say thanks by clicking the Kudos thumb up in the post.
    If my post resolve your problem please mark it as an Accepted Solution

Maybe you are looking for