Why does iTunes not recognize my phone and looks at it as a new phone everytime I connect?

It started after the iOS 5.0 upgrade. Continues after iOS 5.0.1. (I have been syncing the same iPhone, my iPad 2, my iPod touch, and an older iPod Nano, for months.) I connect (via USB or wireless) and iTunes says "This computer has previously been synced with an iPhone or another iOS device", then gives me the option to either set it up as a new phone or restore from the backup of what is actually the same phone. I can initiate a sync from within settings on the phone and it will sync, but the iTunes screen continues to say the same thing... although it updates when the last backup of the phone was done. So I never get to the usual Summary and other detail 'tabs' in iTunes where I can make changes to the phone, select a movbie I want on it, rearrange apps, etc.
Appreciate any ideas!

I had a similar experience, Stevenfromchesapeake (see post under name Mojarashe posted on Sat. nov. 18). My situation is less complicated because I only own 1 apple device (iPhone 3gs).
After 4 days without access to essential tasks and information, I decided to hit the option to set up as a new phone. To my surprise, one of the options on the next screen, was to name my device the same name it previously had. The menu bar with Summary, Info, Music, Apps, Books, Movies, TV Shows, etc. detail tabs in iTunes reappeared.
You'll note if you read my original post, I went through several steps before giving up and selecting the set up as a new phone option. Those steps included removing all 6 iTunes related components, restarting my computer, and then reinstalling iTunes from the Apple site. Once this was completed, I connected my iPhone and said a prayer when I selected "set up as a new phone".
Hope this helps! Good Luck!
JMH

Similar Messages

Why does Itunes not recognize my iphone 3GS on any windows computer?

I have had my Iphone for a little while now and itunes on my computer was working and the phone was doing fine except that the usb wall charger would not charge my phone in less i plugged the phone in first, turned it off, then turned it back on and then the wall charger would work correctly. This was more irritating then anything and I had read on the internet that updateing to 4.3.1 would fix the issue. So I was using iOS 4.2.1 on my iphone 3GS and decided to go ahead and update to 4.3.1, after doing so itunes (newest version) will not recognize my Iphone no matter which computer I plug it into (I have tried 3 other computers, 2 of which run Windows 7 64 bit and the other running Windows XP 32 bit). I have tried reinstalling the newest version of itunes on 2 different computers which included deleteing ALL folders and/or files related to apple, itunes, quicktime, or any other program that i may of had on that computer. I also uinstalled the apple mobile device driver in Device Manager to try to see if that would fix the issue at the same time. None of that worked on either PC. I then tried connecting my Iphone to a computer I had never had it on period. This computer also never had itunes or quicktime on it so i figured this would be a fresh start. I again installed the newest version of itunes and then connected my Iphone to that computer for the first time, which again resulted in not working. My last try was connecting my Iphone into my brothers computer that already had itunes on it, and he has a ipod in which he has used on that computer many times, his ipod still connects and itunes recognize's it just fine, however again itunes would not recognize my iphone. Next I thought maybe if I put my iphone into recovery mode and then connect it to my computer itunes would find it, which would correct the problem after I exited recovery mode. Yet again to no avail, and i tried this on all 4 computers as well... Lastly I tried to just reset my iphone and let it come up while connected to the computer, but sadly, to no avail.
So obviously my conclusion is what ever is causing this problem is most likely located directly on the iphone itself, seeing as I have tried it on multiple computers one of which itunes and the phone had never been on, 2 of which I have previously used for my iphone on iOS 4.2.1 and another of which was my brothers which he had used for his ipod. However I do not know how to fix (if I even can) this issue so that I can once again use itunes with my iphone.
Oh, and lastly... updateing from 4.2.1 to 4.3.1 did not fix the usb wall charger issue... After all of the above all I achieved was to add another problem to the table of which previously consisted of a problem that was simply irritating and annoying.
Thanks in advance for any advice and/or solutions that may lead me to resolving this issue.

Try here for help:
Windows: http://support.apple.com/kb/TS1538?viewlocale=en_US&locale=en_US
Mac: http://support.apple.com/kb/TS1591

Why does itunes only recognize my ipad and iphone as a camera?

I have follwed all of the tools in the support menu and my itunes account will only recoginze my iphone and ipad as a camera, It won't allow me to sync them because it keeps being recognized it as a camera.....any advice you could give me would be appreciated. I am out of options........and patience

This will help you disable the camera notification issue with the iDevices.
http://support.apple.com/kb/TS1500
Hopefully this will help with the devices not being recognized in iTunes issue.
http://support.apple.com/kb/TS1495

Why does iPhoto not recognize the .jpg pics from a Kodak C875 now? I can stick my memory card in the iMac and import them that way, but iPhoto will not import the pics from the camera.

Why does iPhoto not recognize the .jpg pics from a Kodak C875 now? I can stick my memory card in the iMac and import them that way, but iPhoto will not import the pics from the camera.

There have been many issues reported with Kodak cameras - serach the forums for them
Actually the best practise is to use a card reader to import your photos, verify that they are imported ocrrectly and wait at least one backup cycle and then use the camera's format command to reformat the card and erase it - this assures no lost photos and always having the card properly formatted
LN

Elements 11 - why does it not recognize RAW photos from Canon 70D?

Elements 11 - why does it not recognize RAW photos from Canon 70D?

Hi,
The 70D requires Camera Raw 8.2 which is not compatible with Photoshop Elements 11.
Your choices are
1) Upgrade to Photoshop Elements 12
2) Use the Canon DPP application to convert the CR2 files to TIF files and then import the TIF files into the organizer
3) Use the free download of the Adobe DNG converter to convert the CR2 file to DNG files and then import the DNG files to the organizer.
Note: if you are running on XP or Vista, you need version 8.3 of the converter - the latest (8.4) will not work.
DNG Converter 8.4
Windows: http://www.adobe.com/support/downloads/detail.jsp?ftpID=5739
MAC: http://www.adobe.com/support/downloads/detail.jsp?ftpID=5738
DNG Converter 8.3
http://www.adobe.com/support/downloads/detail.jsp?ftpID=5694
Brian

When I download a long album from ITunes containing like 20-30 tracks, why does ITunes sometimes segregate one track and create a separate album out of it. I can merge the track into the other tracks on a playlist, but I can not merge the 2 albums.

When I download an opera album with lets day 40 songs (tracks). Why does iTunes create one album of tracks lets say 1 through 22, skip 23 and then 24 through 40. Then a separate album with track 23 is created. I can merge them together in a playlist but not as a single album. I go into the info under the file menu for each and make sure the information is the same but they still will not merge.

I'm not sure why this happens, but I found a workaround. Below the album title it will list the artist(s). The issue seems to happen when there are multiple artists. For example, an Album titled "Over the Sea to Skye" has The Chieftains and James Galway as artists. Some tracks (for whatever reason) will list only one of these and result in the playlist showing what appears to be multiple albums. You can click on the artists and it will highlight. Paste in what is appearing on the other "albums" and it will then show as one:
Hope that is somewhat clear enough to help. Doesn't fix whatever the issue is but it is a workaround. For me this is only happening with CD's that I have imported.

Why does iTunes delete all my music and then re-download (not all of) it when I sync?

So, I plugged my phone into my PC, and it loaded on the iTunes screen. I then went into the device and removed a couple of playlists from the phone (it had run out of space). When I then hit sync, rather than just removing the playlists and syncing to update anything that needed updated, it bloody well deleted ALL my music and then started downloading it again. We are talking about around 30-50GB of music. Not only this, but it appears to NOT download all the tracks on my playlists so I'm left with half the music I should have.
I have had this happen before and last time it totally screwed up my phone leaving me with the only option of completely reinstalling iOS7. Has anyone else had this happen? Is it fixable? Not only this, but I am aware of "manage music manually" but have no idea where it is or how to activate it. I'm just bloody sick of apple! Why can't they get their **** together and fix these little bugs. I love their hardware but they clearly have too many ego driven tossers programming their software who don't think fixing issues is their problem!
Any help would be most appreciated as it's driving me up the bloody wall! PLEASE PLEASE PLEASE HELP!

I'm not sure why this happens, but I found a workaround. Below the album title it will list the artist(s). The issue seems to happen when there are multiple artists. For example, an Album titled "Over the Sea to Skye" has The Chieftains and James Galway as artists. Some tracks (for whatever reason) will list only one of these and result in the playlist showing what appears to be multiple albums. You can click on the artists and it will highlight. Paste in what is appearing on the other "albums" and it will then show as one:
Hope that is somewhat clear enough to help. Doesn't fix whatever the issue is but it is a workaround. For me this is only happening with CD's that I have imported.

Why does iTunes not refresh the Music Library if files are updated?

What if have already a nice library SYSTEM built for my music, and every time I add 30-50 files to 30-50 different locations, iTunes requires me to add the same song again... What if I am doing this updating for 3 hours and I can't remember anymore which songs I added to my Brazilian compilation folder? Why can't iTunes update the library with added files? I see this question popping up on a lot of forums. This is very cumbersome. I keep my international music collection organized by country of origin. If I let iTunes consolidate my music, it will put everything into one big folder organized by name of artist. I definitely don't want to let the program do that. I would lose all my work and all my system.
Once I imported the folder system into iTunes though as a reference, it does not recognize if there was a change, music added, music deleted, music reogranized. It doesn't make sense to delete everything from the iTunes Music Library every time I update my music collection.
Where is the solution? I want iTunes to find the changes and apply it to my Music Library automatically.
I can live with my iPod only having the files in one big library, since I mostly use it for shuffle play anyway, but I want to keep my originals in an orderly manner based on style, country of origin, etc. I don't want to end up having all my files renamed and moved.
So I need iTunes to refresh my Music Library by looking at the original folder I imported the list from, and make the necessary changes.

I guess then this is a serious shortcoming of iTunes... Up till this point I owned an RCA Lyra MP3 player and it had no problems whatsoever doing these things. I guess, after seeing how iTunes and iPod works, I'd rather return to Lyra if it had an 80 G version. The only thing that still keeps me with iPod is the capacity.
It seems like that iTunes is a very cumbersome program and it tries to be so much user friendly that it even tries to eliminate the human element. Sometimes, it makes sense to keep files organized in specific manner. Especially when there is work involved and productivity.
I guess I will just delete everything from the play list and read in the main folder every once in a while, leaving the machine working on it during the night or something, then another night, it will refresh my iPod. That's the only solution I see right now.
It is interesting that a huge program like iTunes cannot do what a small one like Lyra can. And I even read in user groups that some people created programs for this problem, but those programs don't work with iTunes 7 well yet, so I am stuck with the manual updating or the brutal deletion and re-reading.
Thank you for the answer. At least I know what not to expect from the program. I just use it for only one purpose: load music onto iPod, then forget about it. It quite an unuseful program for me otherwise.
G5 Mac OS X (10.4.8)

Itunes fails to recognize my phone and wants me to load as 'new phone' each time I hook up. I have disabled firewalls and it will recognize one out of five times. It also attempts to sync but just runs forever, then gives error message 0xE8004006

Itunes does not recognize Iphone. It asks me to restore or add as new phone each time I sign on. It then attempts to sync, just runs forever. After five tries, it allowed me to upgrade OS, but still refused to complete a sync. I have disabled firewalls. Error message 0xE8004006
Thanks

https://discussions.apple.com/thread/2482232?start=0&tstart=0

Why does iTunes not give me the option to backup my iPhone?

I have three iPhones in my family. On two of the iPhones, I am able to plug them into my computer and do a local backup (by selecting it in iTunes, right clicking and choosing "Back Up"). There is one phone, however, that does not allow me to choose this option. It takes me directly to the "Welcome to your new iPhone" page in iTunes, and asks me to restore it from a backup. I, however, do not have a backup on this computer, so I clearly do not want to wipe the phone and restore a backup.
How do I remedie this? Is there another tool that will allow me to create a backup?

How to BackUp > http://support.apple.com/kb/ht1766
What gets Backed Up
iTunes http://support.apple.com/kb/ht4946
iCloud http://support.apple.com/kb/PH2584

Why dose iTunes not recognize my iphone or a new I touch

My son got a new Itouch from his grandfather when I hooked it up to our Itunes account itunes didn't even recognize it was connected. I was also updateing my 3gs phone and it crased and now Itunes will not recognize it either any help would be nice

Does anyone know what could be done to fix this?
Get a SIM from the carrier it is/was locked to. It can be any sim, doesn't have to be active.

Why does Encore not recognize my DVD burner?

I recently purchased Encore to complete a video editing project I've been working on, and for some reason the software will not recognize the external DVD burner I have connected to my computer. The burner is not that old, so I don't see why Encore would show that no device was attached, especially when the computer itself recognizes the external drive. Anyone else have this problem? Anyone have any solutions? Few things are as frustrating as having software/hardware issues for no apparent reason. Thanks!
Mike

Things and Software to AVOID when authoring/burning a disc
Start --> http://forums.adobe.com/thread/608660
#2 has WHY Explained http://forums.adobe.com/thread/607390
Plus http://forums.adobe.com/thread/562941
Create a DVD output ISO file and then use the FREE Imgburn to write files or folders or ISO to disc for DVD or BluRay (send the author a PayPal donation if you like his program)
Read http://forums.adobe.com/thread/1322583 for notes on installing Imgburn WITHOUT any toolbar add-ons

Why does Firefox not open my windows and tabs from last time until I have tried starting 3 or 4 times?

I have this problem with opening Firefox:
My Startup options are set to "When Firefox starts: Show my windows and tabs from last time"
However, each time I start Firefox, by clicking the icon in the Taskbar, it opens with a single blank tab.
I repeat this using "Open New Window" and when I have up to 3 windows, all with single blank tabs open, I close them all. Once more I use "Open New Window" which only then opens with my windows and tabs from last time.
Naturally, this induces initial panic each time, because I dread the thought of losing all my current tabs.
What is going on here?
How can I fix it?
< Firefox 27.0.1 with Windows 7 Home Premium.>

This started happening to me with the upgrade to v30. Previously, new windows did the proper thing of showing previous tabs/windows.
I have history on, not in private mode, and have cleared cache.

I purchased extra icloud storage to back up my phone and photos. Purchased a new phone and went to download phtotos on new phone and only a portion of my photos are back on my new phone. How do I find all my photos and get them on my new phone

I purchased extra icloud storage to back up my phone and phots. Purchased a new phone and went to pull my photos from icloud and only a portion trasferred to my new phone. How do I get all of the photos moved to my new phone?

Not photos, just data synced with iCloud shown in Settings>iCloud. If you don't have sufficient storage to back up to iCloud, back up to your computer instead using iTunes (connect you phone to your computer, open iTunes, click on the name of your phone in iTunes, go to ths Summary tab of your iTunes sync settings and click Back Up Now). Also transfer your purchases to your iTunes library (connect your phone to your computer, open iTunes and go to File>Devices>Transfer Purchases). If you have photo stream photos older than 30 days tha you wan to save, save these to your camera roll before backing up (tap Select, tap the photos, tap the share icon -- box with upward facing arrow, then tap Save to Camera Roll).
When setting up your new phone, when given the option choose Restore from iTunes Backup and restore the backup you made earlier.

Is there any way to forward/archive/access regular text messages if you have to erase your phone and re-set it as a new phone?

I have some major errors in my operating system and was told that I have to erase my phone and then set it up as a new phone. I have a lot of messages I'd like to be able to keep and have access to after the reset. Is there any way to copy/sore/archive them?

if you have a mac and have it set that way, they are archived on the mac.

Why does iTunes not recognize my phone and looks at it as a new phone everytime I connect?

Similar Messages

Maybe you are looking for