Why does iTunes shut down when I hook up my iPod

I downloaded the new version of iTunes so that I could sync my new iPod, but now every time I hook up my iPod to my computer it causes iTunes to shut down. Has anyone else had this problem? If so how did you fix it?

See:
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues

Similar Messages

  • TS1363 why does Itunes shut down when I purchase songs.also when trying to download updates it fails to update.I am using windows 8

    when I purchase songs Itunes shuts down.also when I try to update I tunes I keep getting an error message that says failed to download

    I appreciate your response but not sure now if it could have been anything in that answer because.......
    This problem appears to have gone away, not sure why but I have a possible theory. This is only a theory on my part as I'm not knowledgeable on the inner workings of Firefox. When I installed Firefox 18 it had all the automatic updating options turned on by default. By the time I turned them all off, I'm assuming it had started to download updates for all the plugins and addons, like java, quicktime etc. etc. etc. even though I hadn't personally initiated those downloads and updates. My theory is that once those downloads had started, even though I had turned off the automatic updating, it was going to continue downloading the updates that had started and was not going to stop until it had done so.
    I do not disable the anti-phishing and evil website detection stuff but I seriously doubt the updating for those items would have consisted of 89 megabytes of data but I could be wrong.
    So for now, I'll close this out and mark it solved and continue to monitor to see if I have any more "weirdness" go on.

  • Why does iTunes shut down when playing music but not using computer, why does iTunes shut down when playing music but not using computer

    Hi Everybody
    When I use my macbook pro running lion 10.7.2 to play music through itunes it shuts down after about 2 minutes, is there anything I can set to keep the itunes open and playing when  not in use, this problem only started when I updated from snow loepard to lion.
    Thanks

    Hi Limnos
    I have tried that but it makes no difference at all, the only way I have found to get continues sound is to open and set a keynote presentation onto play and dimmed the screen using the function key and adjusting it manually so as not to kicker my screen, there must be an easier way than this.
    Thanks for trying

  • Why does iTunes shut down when i try to access the store?

    My iTunes has worked fine for many years but recently it started shutting down as soon as i clicked the Store, Match or Ping link.

    Just deleting and reinstalling the software won't delete your music. Your music is stored on your computer. But, you should backup your iTunes purchases on a timely basis regardless.
    Read here >  iTunes: Back up your iTunes library by copying to an external hard drive
    Reinstall iTunes >  http://www.apple.com/itunes/

  • Why does itunes shut down when I try to download a podcast?

    Right after I tap the download arrow, the app shuts down : (

    Just deleting and reinstalling the software won't delete your music. Your music is stored on your computer. But, you should backup your iTunes purchases on a timely basis regardless.
    Read here >  iTunes: Back up your iTunes library by copying to an external hard drive
    Reinstall iTunes >  http://www.apple.com/itunes/

  • Why does iPhoto shuts down when I select Info with an image selected.

    Why does iPhoto shut down when I select Info with an image selected.

    Back up your iPhoto library, Depress and hold the option (alt) and command keys and launch iPhoto - rebuild your iPhoto library database
    LN

  • ITunes shuts down when I plug in my iPod

    I've used my iPod without a problem since Christmas. For the past week, when I plug in my iPod, iTunes shuts down due to an unnamed error.
    I have reinstalled all my USB drivers, removed all of my Apple software twice and reinstalled it twice (once with the guidance of an Apple tech via phone). The Apple tech guy sent me to the Apple store to replace my iPod, which I did. But none of that has fixed the problem.
    So now, I'm left with an empty iPod that can't sync with my library because iTunes keeps shutting down when I plug in the iPod. The people at the Apple store said they couldn't help me further because I have a PC. The people at Microsoft won't take any responsibility because iTunes is an Apple product. So, I'm left with a $200 iPod that is suddenly for some unexplained reason, shutting down iTunes. So now, both the iPod and iTunes are worthless.
    Does anybody know how to fix this problem? I'm a singer and depend upon my iPod for rehearsal, so I need it fixed ASAP. Any help would be much appreciated.
    Message was edited by: WhyWon'tThisAcceptMyName?

    Sorry I wasn't very clear the first time. Changing the Drive Letter is done through Disk Management in Windows. I suggested you open the itunes preferences in hopes that you would then be able to connect your ipod without it crashing.
    To change the drive letter:
    Since we know this trick works
    First open itunes, then select Edit-Preferences and leave this open.
    Then, follow the steps [here|http://support.apple.com/kb/TS1493]
    I use Q, R and T for my ipods so the computer doesn't confuse it with other removable devices.
    Message was edited by: hmacross

  • TS1410 Itunes shuts down when I plug in my Ipod

    Ipod Nano shuts down as soon as I plug my Ipod into my Mac

    Does iTunes shut down or your Nano? Your title says iTunes, but your post says your Nano...
    Are you running the latest version iTunes (10.6.3)?  What happens if you plug the iPod into an other available USB 2.0 port on the Mac?  Do you have another cable you could try and use?
    B-rock

  • Why does iTunes shut down every time I plug in my iPod nano?

    For the last few months every time I plug my iPod into my mac iTunes automatically shuts down and an error message shows up. I have an iPhone and this problem doesn't happen when I plug it in. I have already taken my iPod to the apple store to see if they can fix it and they restored it but, when I took it home and plugged it in nothing has changed, iTunes still suddenly quits. I am running out of ideas on what the problem could be.

    If the Apple Store Genius Bar was able to connect your iPod to a Mac and run a Restore, iTunes did not unexpectedly quit, so there is probably nothing wrong with the iPod.
    Since you can connect an iPhone to your Mac and there is no problem, there is probably no hardware problem on the Mac.
    That leave the iTunes installation.  So, I would download the latest stand-alone iTunes installer and install iTunes again.  If you use 10.5.8 (as it says in your profile), you should be able to use the latest version available here
    http://www.apple.com/itunes/
    If you are not using the latest version of iTunes already, please post back with the version you are using (and the reason you are using an older version).

  • Why does iTunes shut down IMMEDIATELY after opening?

    I'm running the latest version of iTunes on Windows 7 Home Premium.  Immediately upon opening iTunes (5-10 seconds later) it shuts down and I get an error message that says "iTunes has stopped working."  That's it.  No explanation.  The computer is 2 years old and I've never had this problem before.  It started last week (when I was running a previous version of iTunes), so today I thought I'd upgrade to the latest iTunes and it would solve the problem.  No such luck.
    Any help?  PLEASE...

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    You could also try working through
    TS1717: iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
    tt2

  • Itunes shuts down when clicking anything

    My iTunes shuts down when I click anything on the screen other than the music. If I click anything on the sidebar (Store, Playlists, Library, etc.) or the album artwork it shuts down. I have tried pulling all the iTunes preferences out of the library and restarting the computer. This does not fix the problem. This has been going on for a few months, but I have been downloading the newest versions of iTunes and it continues to happen.

    Hey chaimoy,
    It seems like you may be experiencing an unexpected quit from iTunes when importing a file into the iTunes library. I have an article for you that addresses this circumstance, and it can be found below:
    iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues - Apple Support
    http://support.apple.com/en-us/HT203206
    Thanks for using the Apple Support Communities. Have a good one!
    -Braden

  • The new version of firefox does not shut down when I close the browser it continues running in the background. In addition it opens Adobe Reader for a brief time and then that closes. Everything worked fine before this new version.

    Firefox automatically loaded a new version recently. The new version does not shut down when I close the browser it continues running in the background. In addition it opens Adobe Reader for a brief time and then that closes. Everything worked fine before this new version.

    See "Hang at exit":
    * http://kb.mozillazine.org/Firefox_hangs
    * https://support.mozilla.com/kb/Firefox+hangs

  • Can anyone answer why photoshop CS3 shuts down when I use the scanner?

    Can anyone help me with why photoshop CS3 shuts down when I use the scanner? I recently upgraded to OS X Yosemite.

    Ask in the PS forum and be much more specific. You have not provided exact system information, crash logs, scanner details. That said, this may be a compatibility issue that can't be overcome.
    Mylenium

  • Itunes shuts down when syncing videos to iphone 3gs

    iTunes shuts down when trying to sync videos on my iPhone 3gs. Music syncs fine but when videos try and sync iTunes crashes ant suggestions?

    When my new 80GB iPod attempts to sync my Outlook contacts information, Outlook opens, and then I get the "iTunes has encountered a problem and needs to close" screen and iTunes shuts down.
    hmmmm. in the "further information" link, is there a particular compenent being identified as causing the crash? if so, what is it called?

  • ITunes shuts down when I connect my iPod 30gb

    I desperately need help. Recently my computer crashes and I reformated it. So I had to reinstall iTunes. Ever since then iTunes shuts down when I connect my iPod 30gb. A windows error message appears saying iTunes has encountered a problem and needs to shut down. I am unable to update my iPod which drives me crazy. Somebody please help!
    I browsed through some threads which have similar problems as I do, but I am unable to reply in any. It says: This topic has been archived - replies are not allowed.
    There's this thread here about the problem I am facing but I doesn't seem to understand the solution to it.
    http://discussions.apple.com/thread.jspa?messageID=1630589
    Can somebody please help me?

    A windows error message appears saying iTunes has encountered a problem and needs to shut down.
    let's get a crash log from itunes, and send it to the Apple engineers for a look.
    Typically, you'll need to configure Dr. Watson on your PC in order to generate crash logs. Windows start menu -> Run. Type in "cmd". Hit return. At the prompt in the command line window that comes up, type in
    drwtsn32 -i
    And hit return.
    This will create crash logs in Documents And Settings\All Users\Application Data\Microsoft\Dr Watson\. There'll usually be a file in here called "drwtsn32.log"
    prior to collecting the itunes crash log, delete any existing crash logs in there. (we want to make sure we send the correct crash log.)
    Generate the crash, collect the crash log, and and send it as an attachment to this email address.
    in the email to Roy, be sure to include the following information:
    - A link to the thread on Apple Discussions where the issue is being discussed
    - The username you are using in the thread
    - The version of iTunes you are using or trying to use
    - the version of Windows you are using (mention service packs)
    - A concise description of the issue you are seeing
    - The exact text of the error message you are seeing

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