Why does Itunes shutdown even after I have uninstalled and reinstalled at least 40 times? It hasn't work since Aug. 11
I get the message Itunes has stopped working and Windows is closing the program.
That message is usually a sign that you tried to roll back to an earlier build of iTunes, but occasionally I've seen it connected to a new upgrade. This technique should fix things.
Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
When you get it all working make a backup!
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Similar Messages
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I am usually pretty good in solving my own problems, but this is one is taking me back. My computer and itunes will not reconize my ipod. Itunes is telling me that I need to restore it factory settings. When I try to dwnloads and extracts then it stops or freezes and I get error codes 42408 or ? error 14. I have uninstalled and reinstalled everything. I've even had support send me hyperlinks to remove old apple & itunes programs. Can anyone assist me? I've been working on this problems for a couple of weeks...
Here is some info that I found.
http://support.apple.com/kb/ht1339
Hope it helps! -
My iTunes keeps crashing. I have uninstalled and reinstalled, including recreating the entire database, and it is still doing it. I recently upgraded to 10.5. Any ideas? I am running Windows 7 on a new, decent, laptop. The music is on the laptop's hard drive. There is plenty of hard drive space left.
iTunes starts fine, and I can do stuff, then within a minute or two or three it gives me an error message pop-up.The error message says:
iTunes has stopped working.
Windows can check nline for a solution to the problem.
-> Check online for a solution and close the program
-> Close the program
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 10.5.0.142
Application Timestamp: 4e9243f2
Fault Module Name: MSVCR80.dll
Fault Module Version: 8.0.50727.6195
Fault Module Timestamp: 4dcddbf3
Exception Code: c0000005
Exception Offset: 0001500a
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
I've chosen both items, neither does anything but close the program. This problem is new with iTunes 10.5; I did not have it before. -
In IE I keep getting "adobe flash player 10 required" even though I have uninstalled and reinstalled
in IE I keep getting "adobe flash player 10 required" even though I have uninstalled and reinstalled the latest version. Weirdly, the sound still works
Just to update: Before posting, I tried everything I could find on Flash Player Help | Installation problems | Windows and nothing worked. The flash player stopped working in early November. I know it is some setting somewhere that I need to fix, but I just can't find it. I get a message that "adobe flash player 10 required" but, oddly, I still get sound.
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I seriously have uninstalled and reinstalled a dozen times and it still says I do not have Jave when I try to play games but it shows that my Java is enabled in the Safari preferences
Follow this links process to enable the Java Preferences Panel and allows you more control.
http://support.apple.com/kb/HT5559
Also, try a game called Supremacy1914 and run that game. Its an outside browser game (Essintially) that runs via Java. It should give you a security option to allow the certificate to play the game. Some games require certificates and depending on your user account, it could be blocked.
Java panel is now stored in the System Preferences > Other -
i can not get itunes to install and open on my new laptop i am so frustrated i uninstalled and reinstalled at least a dozen times in the last month
i got a error 7 this time but have had diff ones befpre please helpWill iTunes open in safe mode? Hold down CTRL+SHIFT as, or immediately after, you click the icon that starts iTunes and keep holding until you see this prompt.
Click Continue.
Assuming iTunes has opened, enable the menu bar, if necessary, with CTRL+B. Then go to Edit > Preferences > Store and untick Show iTunes in the Cloud purchases. Press OK, close iTunes, wait until it has had a chance to fully close then reopen.
Will iTunes open normally now?
If not, see Troubleshooting issues with iTunes for Windows updates for genral advice.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
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Message was edited by: turingtest2 -
My points above lay out the problem and I get messages telling me it can't find the files....Why is it not working when it did just fine right up until you came out with version 4???
Any suggestions? I may have to go to another browser, but I have always like your product best.You are welcome. There has never been a need to move that one before, but try it since you can always put it back.
If the same, try booting into the Safe Mode using your normal account. Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up after waiting 10 seconds. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear and again when you log in. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application un-installer. For each disable/delete, you will need to restart if you don’t do them all at once.
Safe Mode - About
Safe Mode - Yosemite -
I recently updated to Firefox 5.0. In April I also updated my Adobe Reader to Version X. Suddenly, pdf's do not open properly; they are fragmented, they "smear", and they do not cover the whole page. I uninstalled all of my Adobe files this morning and reinstalled Reader and Flash Player. I used the Windows Add/Remove feature for uninstalling. I gave up trying to open JPEG's months ago and now only use the Windows fax and picture displayer that. But now I'm having PDF issues. And I download a lot of PDF's.
Or http://helpx.adobe.com/acrobat/kb/pdf-browser-plugin-configuration.html
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Using Windows 7 and iTunes 10.7. Cannot launch iTunes - click "Open" and get no error but program won't open. Have uninstalled and reinstalled several times.
Can you check something for me please?
Restart your PC. after the PC restarts, bring up your Task manager, and go to the "Processes" tab. Click "Image name" to sort the processes alphabetically.
Now try to launch iTunes.
Does an itunes.exe process appear? If so, does it vanish after a second or so, or does it persist in the Processes tab (even though iTunes itself never shows up)? -
I can't get itunes to open from my desktop. When I click on the icon nothing happens. I have uninstalled and reinstalled and still nothing. Why isn't itunes working??
On my PC I had a problem where the iTunes store would only display a blank white page, I managed to display my account settings, but nothing for music, etc
I treid this and it has immediately sorted it out...
start>programs>accessories> right click on Command Prompt and run as Administrator
then simply enter 'netsh winsock reset' and return
after restarting the PC and loading up iTunes the store was there fine ;-)
I posted this on some other threads and it has been successful for the other people that have tried it -
Cant get itunes to open after update. have uninstalled and reinstalled 3 times
Cannot get itunes to open after updating. Have uninstalled and reinstalled 3 times asper itunes instructions.
Okay. That's got the most common (current) possibility ruled out.
There's a lot of stuff that might be on the table still, though.
In the course of your troubleshooting to date, have you worked through the following document?
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues -
I run Windows 8.1. I have received the result after several attempts uninstalling and reinstalling iTunes, "ITunes was not installed correctly. Please reinstall iTunes. Error 7 (Windows error 127)" What can I do? to solve the problem. Tried to clean the windows registry, no change. Very frustrating. Any advice is much appeciated.
Thanks.Try the following user tip:
Troubleshooting issues with iTunes for Windows updates -
Why does iTunes freeze when movie download is processing and it will not restart the download but yet it billed my acct for payment already? It has been a week now and still not done processing. I get an error message when I try to restart the download.
What Windows version?
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After running Offcie 2011 for 12 months with no problem, today I can not open any of the programs.
Have followed some advice forums but no resolution.
I have uninstalled and reinstalled and now get the same error when trying to open one of the programs and trying to add activation key.
Updated with Security Update 2015-003 yesterday is this causing the problem?
Running Yosemite 10.10.2Me too. It has been 3 days since I have no access to iCloud mail. No matter I check it on iCloud.com, Mac, iPhone or iPad, the mail app says I have incorrect password. Specifially, when I check email on my Mac, the message below appears and prompt me to type in the password. I am sure that I've entered the correct password already.
The iCloud IMAP server “p99-imap.mail.me.com” rejected the password for user “my user name”
Enter your password again or cancel.
Staying away from email for a day is OK, but definietly not for 3 or 4 days. Someone, please tell me what to do. If it has to do with the servers, Apple, PLEASE FIX IT ASAP!! -
I have uninstalled and reinstalled iTunes Version 11.4.1 and still cannot access. I continue to get the Error 7 Windows Error 193 and now I am getting the Apple Mobile Device failed to start. I can't access any of my music I HAVE PURCHASED. What to do?
I am getting the same error message - error 7, Windows error 193 running iTunes on a PC Laptop (HP) which has been running iTunes previously for at least 2 years.
I followed the Apple support page and uninstalled (in order) all Apple programmes specified, rebooted, then re-installed. Two additional errors crop up in re-installation, the first one is to do with Apple Mobile Support Device Services. It seems that this might be rectified by plugging in said devices before finishing the re-install. The second reads iTunesHelper was not installed correctly please re-install iTunes. This persists. I cannot uninstall iTunesHelper using the Control Panel, but I can delete it using Windows. However, after re-installing again, it still won't run and the original error comes back. I've downloaded and uninstalled 15 times now and this is taking far too long to be acceptable.
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