Why does Itunes stop working when I start to play a movie

Why does Itunes stop working when I start to play a preview or watch a downloaded movie rental

Let's try the following user tip with that one:
iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows

Similar Messages

  • Why does itunes stop working when I try to watch videos

    When I try to watch videos on my pc and itunes stop working.  Why is this happening?

    Try the following user tip:
    iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows

  • TS1717 why does itunes stop working when i connect my ipad to my computer

    my itunes stops working only when my ipad is connected to my computer but if my iphone is connected it works fine
    here are the crash logs
    Problem signature:
      Problem Event Name:          BEX
      Application Name:          iTunes.exe
      Application Version:          10.7.0.21
      Application Timestamp:          504d85d9
      Fault Module Name:          StackHash_f304
      Fault Module Version:          0.0.0.0
      Fault Module Timestamp:          00000000
      Exception Offset:          PCH_2E_FROM_ntdll+0x00041318
      Exception Code:          c0000005
      Exception Data:          00000008
      OS Version:          6.2.9200.2.0.0.256.48
      Locale ID:          1033
      Additional Information 1:          f304
      Additional Information 2:          f304717eeed43189b7c0d7c053f4a949
      Additional Information 3:          91cd
      Additional Information 4:          91cd4b3c15f583528765b320b84bda47

    Hi Eddie A.,
    Welcome to the Apple Support Communities!
    I understand that iTunes is becoming unresponsive when you connect your iPhone. In this situation, I would recommend the steps in the following article to isolate and resolve this situation.
    iTunes: May become unresponsive when connecting iPhone, iPad, or iPod touch
    http://support.apple.com/kb/ts3219
    I hope this helps,   
    -Joe

  • Why does iTunes stop working when I click on the menu bar?

    Whenever I click the grey menu bar (artists, genre, videos, playlists, match, etc) iTunes stops working and Windows has a pop up that says it's closing. I tried updating to 11.4... but then itunes says it is missing a file or something like that and will not open period so I have to use a system restore to get it back..I;ve been enduring this without editng playlists and etc for a few months now. Please help? Thank you for any input.

    this is for the benefit of putting video effects on my iMovie projects, which I cannot import videos for my video app

  • Why does iTunes stop working when trying to connect to the iTunes Store on PC

    Everytime I try to go into the iTunes Store on my Windows 7 PC I get a popup that says "iTunes has stopped working, Windows will try to find a solution to the problem."
    I wonder why this is happening and I just updated to the new iTunes version about 10 minutes ago (I had this issue with the previous version too.) What do I do?

    I don't believe it's just you. I am having an issue with iTunes myself on both my iMac and MacBook Pro. The iTunes store won't load as far as viewing my account info or trying to download previous purchases.

  • Why does itunes stop working when trying to play videos?

    Itunes gets a microsoft message that it has stopped working and gets a black screen and shuts down itunes.

    Try the following user tip:
    iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows

  • Why does iTunes stop working when I try to type the album name in to submit cd track names?

    I have a cd that I'm trying to separate, but whenever I try to type the album name in the submit CD track names box, iTunes freezes, then quits working. Why is it doing this and what can I do to stop it?

    Does it happen for any slideshow? Or only for one slideshow with certain images?
    Does iPhoto also freeze for a new iPhoto library, if you create a new library with some test images?
    If iPhoto only freezes for a certain slideshow, check, if it is one of the photos or videos, that is making the slideshow freeze. Create a new slideshow and add the images one by one, to fnd the one, that cannot be played. Remove it.
    If iPhoto only freezes with all slideshows in your current library, repair your iPhoto library. It may have been migrated with permission issues. How did you restore the library, after you wiped your mac and clean-installed?
    To repair the library using the First Aid Tools, see Old Toad's post here: Rebuild iPhoto Library, Version 11, see "Fix 1". In your case, I'd start with Repair Permission, the Repair database. Apply the other fixes, if need be.
    Post back, if the repair does not help.
    Léonie

  • Why does cs5 stop working when printing

    At my wits end...CS6 continually Stops working when I attempt to print to a Ricoh printer...all ok before upgrade from XP...drivers appear ok and have been reloaded.

    Which one is it?  Title of your post says CS5, body of message says CS6.
    If you give complete and detailed information about your setup and the issue at hand, such as your platform (Mac or Win), exact versions of your OS, of Photoshop and of Bridge, machine specs, what troubleshooting steps you have taken so far, what error message(s) you receive, if having issues opening raw files also the exact camera make and model that generated them, etc., someone may be able to help you.
    Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
    http://forums.adobe.com/thread/419981?tstart=0
    Thanks!

  • BEX64 - Why does CS4 stop working when using Vanishing Point?

    While using the Vanishing Point in CS4 64 bit, Photoshop shuts down when I attempt to move text or move a plane within a grid.
    Does anyone know how to stop the crashes?
    I am using a Toshiba PC, Windows 7, I7 processor and 4 gigs of memory.
    I have attempted to solve the problem by doing the following but they have not worked:
    I expanded Photoshops memory usage to 90%.
    I have updated all of the critical Windows 7 updates.
    I have updated Photoshop CSR to 11.0.2
    I have received different Problem Event Names.  They are:
    BEX64
    APPCRASH
    Details of my first BEX64 crash were:
    Application Name:  Photoshop.exe
    Application Timestamp: 48d38aa7
    Fault Module Name: image_flow.dll
    Fault Module Version: 1.0.0.1
      Exception Offset:           000000000001a06a
      Exception Code:             c0000409
      Exception Data:              0000000000000000
    1 OS Version:      6.1.7600.2.0.0.768.3
      Locale ID:           1033
    Additional Information 1:             10f0
      Additional Information 2:           10f0d4ac53e068c0db93784baaf90d6f
      Additional Information 3:           29f3
      Additional Information 4:           29f3a8d1a654618fbfcedb430e6c7a63plication: 11.0.0.0
    Video Card Driver: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
    Driver Version: 8.16.11.8829
    Built-in memory: 4031 MB
    Free memory: 2072 MB
    Memory available to Photoshop: 3404 MB
    Memory used by Photoshop: 60 %
    Photoshop scratch has async I/O enabled
    Scratch volume(s):
      Startup, 453.9G, 278.5G free
    Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS4 (64 Bit)\Plug-ins\
    Additional Plug-ins folder: not set
    Thanks in advance for any help you can offerBreeze 3

    Hello Dec9,
    Thanks for the response.
    I installed the 11.0.2 update and I still have teh BEX64 crash.  I have also tried starting PS CS4 and pressed Cntrl Shift & Alt at the same time.  It still crashes when I get to the point of moving text or a plane in a grid within Vanishing Point.
    I also backed off from 90% as you suggested.
    My latest problem details are as follows:
    Problem Event Name:                          BEX64
      Application Name:                             Photoshop.exe
      Application Version:                           11.0.2.0
      Application Timestamp:     4bf2d91c
    Fault Module Name:                            StackHash_56f5
      Fault Module Version:                        0.0.0.0
      Fault Module Timestamp:                  00000000
      Exception Offset:                                0000000000000000
      Exception Code:                                  c0000005
      Exception Data:                                   0000000000000008
      OS Version:                                          6.1.7600.2.0.0.768.3
      Locale ID:                                             1033
      Additional Information 1:                  56f5
      Additional Information 2:                  56f50057683cdbfd654c11c2adb3bbee
      Additional Information 3:                  11e5
      Additional Information 4:  11e55f3ceaa742af752d4088e4931316

  • Why does iTunes quit unexpectedly when I try to play music

    This happened after I recently plugged in my iPhone 4 and was waiting for an upgrade to instal.  Now I can't get iTunes to play music.  It just quits each time.

    I don't know why it happens, but if you read messages around the iMovie Discussion Group it seems to happen to a lot of people. The easiest way around this is to Share to Media Browser instead of Share to iDVD directly. The Media Browser is a 'holding area' for video you want to use in other iLife Apps (including GarageBand and iDVD). When you Share to Media Browser, choose the Large size. Then let it run until it finishes. Quit iMovie.
    Open iDVD. Create a New Project, Select a Theme. Then click on the Media Button. Click on the Movies button below the Media Browser. Your project will now appear under the iMovie star icon just drag that project into the iDVD project window. This should bypass the problem you were having by sharing Directly to iDVD.

  • Why does mail stop working?

    Why does mail stop working when it has worked fine for years?

    OK, thank you.  I use apple for e-mail.  I have an @me address and I have long subscribed to mobile me, which has recently become icloud.  Yesterday the @me mail account appeared to stop recognizing my e-mail password for my primary mail account on my two imacs but not on my ipad.  The most recent e-mail I have received on my imacs is 7:16am yesterday, but I know from my ipad that I have received numerous e-mails since then.  I have other mail accounts, including one for the school where I teach.  I am receiving e-mail on the school account ok.
    I made no changes to my password or otherwise for my primary mail account any time recently.  I also still have my @mac address.
    Generally, I do not understand icloud.  I do not understand how to sync information across computers.
    When I go to preferences in mail and I click and accounts and account information, I do not understand anything that I see there.  When I try to re-type my password, there seems to be no way to save it except to switch to another mail account.  I know from past experience that if I attempt to fix whatever might be wrong with mail I do not know what I am doing.
    Any information would be helpful.  Thank you.

  • Why does my iTunes stop working when i try to sync music to my iPhone?

    Why does my iTunes stop working when I try to sync music to my iPhone?

    Morning Bandg72,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at this article:
    iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
    http://support.apple.com/kb/ts1717
    Best of luck,
    Mario

  • When i sync my phone itunes stops working when optimizing my photos.  why

    when i plug in my phone to my computor to sync, itunes stops working when it gets to step 5 optimizing my photos .  why?

    Did you try to delete teh photo chache? Photo Sync creates iPod photo Cache
    Is there enough free space left on the phone? iTunes needs up to 4x the space to sync the photos than the actual size of the photos to be copied to the phone.

  • Itunes stops working when copying apps during Sync

    Hi I am using Itunes 12.01.26 on a Windows 7 PC
    My library is saved on a nas server and the network drive is mapped.
    I have an ipod 5 and Iphone 5s
    Up until october this configuration has works a treat however since about October I have had difficulting in Syncing.
    I cannot sync my music  - everything i try fails so as a last resort i have tried to restore my devices.
    Itunes stops working when it gets to the stage of copying the apps.
    I have read a suggested solution to move the library to the local C drive but this does not seem to be reasonable solution particularly as my library is large.

    Same problem here with Win 7 64 bit & iphone 4.  It all started a few weeks ago with itunes upgrade 10.4.8.   After about 20 hours wasted time, uninstalling and re-insstalling all Apple products in the suggested order as suggested on another forum.  Still had the same problem.  Will sync fine until I check the "videos" tic box.  Itunes stops working in the step of "optimizing photos" (????).  If I go back and uncheck "videos" tic box, iphone4 will sync just fine.  BUT now all my videos previously on my iphone are on the PC.  I would like them back on my phone! 
    I gave up and went to the Apple Store to visit with a Genius.  Took my PC and everything with me.  It was not from lack of trying, she did all the same stuff I did and checked everything over.  Could not fix it.  She said it appeared everything on my PC was set corrrectly and the problem was probably with itunes.  Said she always waits a little while when updates come out to make sure there are not bugs before putting them on her stuff.  Lesson learned.
    I hope with Steve Jobs gone, this is not the future of Apple

  • Itunes stops working when I try to upload CD

    Itunes stops working when I go to type in info on audio cd file prior to download

    Ah... interesting. I do have errors in the event log for the Bonjour service for all of the times that I have tried to connect (8 for every time I try to connect). They are on the Vista machine and it says : XXX: ERROR: read_msg errno 10054 (An existing connection was forcibly closed by the remote host.)
    The XXX is different number for each of the 8 and includes: 488, 480,476, 472, 468, 464, 460, and 452.
    It also has an application error for itunes:
    Faulting application iTunes.exe, version 9.2.1.5, time stamp 0x4c47745b, faulting module iTunes.dll, version 9.2.1.5, time stamp 0x4c477437, exception code 0xc0000005, fault offset 0x0040efa0, process id 0x12b0, application start time 0x01cb2f69002ea6c0.
    So I tried to restart and start Bonjour and that didn't help. I have rebooted and that didn't help either.

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