Why does itunes stop working when I try to watch videos

When I try to watch videos on my pc and itunes stop working.  Why is this happening?

Try the following user tip:
iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows

Similar Messages

  • Why does iTunes stop working when I try to type the album name in to submit cd track names?

    I have a cd that I'm trying to separate, but whenever I try to type the album name in the submit CD track names box, iTunes freezes, then quits working. Why is it doing this and what can I do to stop it?

    Does it happen for any slideshow? Or only for one slideshow with certain images?
    Does iPhoto also freeze for a new iPhoto library, if you create a new library with some test images?
    If iPhoto only freezes for a certain slideshow, check, if it is one of the photos or videos, that is making the slideshow freeze. Create a new slideshow and add the images one by one, to fnd the one, that cannot be played. Remove it.
    If iPhoto only freezes with all slideshows in your current library, repair your iPhoto library. It may have been migrated with permission issues. How did you restore the library, after you wiped your mac and clean-installed?
    To repair the library using the First Aid Tools, see Old Toad's post here: Rebuild iPhoto Library, Version 11, see "Fix 1". In your case, I'd start with Repair Permission, the Repair database. Apply the other fixes, if need be.
    Post back, if the repair does not help.
    Léonie

  • Why does Itunes stop working when I start to play a movie

    Why does Itunes stop working when I start to play a preview or watch a downloaded movie rental

    Let's try the following user tip with that one:
    iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows

  • Itunes stops working when i try to watch movies

    When I try to watch videos or movies through ITUNES it immediatly stops working, and shuts Itunes down.

    Try the following user tip:
    iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows

  • Why does iTunes stop working when trying to connect to the iTunes Store on PC

    Everytime I try to go into the iTunes Store on my Windows 7 PC I get a popup that says "iTunes has stopped working, Windows will try to find a solution to the problem."
    I wonder why this is happening and I just updated to the new iTunes version about 10 minutes ago (I had this issue with the previous version too.) What do I do?

    I don't believe it's just you. I am having an issue with iTunes myself on both my iMac and MacBook Pro. The iTunes store won't load as far as viewing my account info or trying to download previous purchases.

  • TS1717 why does itunes stop working when i connect my ipad to my computer

    my itunes stops working only when my ipad is connected to my computer but if my iphone is connected it works fine
    here are the crash logs
    Problem signature:
      Problem Event Name:          BEX
      Application Name:          iTunes.exe
      Application Version:          10.7.0.21
      Application Timestamp:          504d85d9
      Fault Module Name:          StackHash_f304
      Fault Module Version:          0.0.0.0
      Fault Module Timestamp:          00000000
      Exception Offset:          PCH_2E_FROM_ntdll+0x00041318
      Exception Code:          c0000005
      Exception Data:          00000008
      OS Version:          6.2.9200.2.0.0.256.48
      Locale ID:          1033
      Additional Information 1:          f304
      Additional Information 2:          f304717eeed43189b7c0d7c053f4a949
      Additional Information 3:          91cd
      Additional Information 4:          91cd4b3c15f583528765b320b84bda47

    Hi Eddie A.,
    Welcome to the Apple Support Communities!
    I understand that iTunes is becoming unresponsive when you connect your iPhone. In this situation, I would recommend the steps in the following article to isolate and resolve this situation.
    iTunes: May become unresponsive when connecting iPhone, iPad, or iPod touch
    http://support.apple.com/kb/ts3219
    I hope this helps,   
    -Joe

  • Why does iTunes stop working when I click on the menu bar?

    Whenever I click the grey menu bar (artists, genre, videos, playlists, match, etc) iTunes stops working and Windows has a pop up that says it's closing. I tried updating to 11.4... but then itunes says it is missing a file or something like that and will not open period so I have to use a system restore to get it back..I;ve been enduring this without editng playlists and etc for a few months now. Please help? Thank you for any input.

    this is for the benefit of putting video effects on my iMovie projects, which I cannot import videos for my video app

  • Why does itunes stop working when trying to play videos?

    Itunes gets a microsoft message that it has stopped working and gets a black screen and shuts down itunes.

    Try the following user tip:
    iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows

  • Why does my iTunes stop working when i try to sync music to my iPhone?

    Why does my iTunes stop working when I try to sync music to my iPhone?

    Morning Bandg72,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at this article:
    iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
    http://support.apple.com/kb/ts1717
    Best of luck,
    Mario

  • Why does iMovie quit unexpectedly when I try to import videos?

    Why does iMovie quite unexpectedly when I try to import videos?

    "Doesn't work!" is no error description
    TEll us about your set-up, esp. Free disk space and what flavour the file is, you're trying to import.

  • Itunes stops working when I try to upload CD

    Itunes stops working when I go to type in info on audio cd file prior to download

    Ah... interesting. I do have errors in the event log for the Bonjour service for all of the times that I have tried to connect (8 for every time I try to connect). They are on the Vista machine and it says : XXX: ERROR: read_msg errno 10054 (An existing connection was forcibly closed by the remote host.)
    The XXX is different number for each of the 8 and includes: 488, 480,476, 472, 468, 464, 460, and 452.
    It also has an application error for itunes:
    Faulting application iTunes.exe, version 9.2.1.5, time stamp 0x4c47745b, faulting module iTunes.dll, version 9.2.1.5, time stamp 0x4c477437, exception code 0xc0000005, fault offset 0x0040efa0, process id 0x12b0, application start time 0x01cb2f69002ea6c0.
    So I tried to restart and start Bonjour and that didn't help. I have rebooted and that didn't help either.

  • Why iTunes stops working when I try to view any video / movie trailer from my library or iTunes Store?

    Since i have the 10.6 / 10.7 / 11 iTune's version when i try to see my movies, from my library, or movie trailers from iTunes Store, the program stops working... I don't have idea about this problem, what happened?
    Thank you

    Let's try the following user tip with that one:
    iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows

  • Why does cs5 stop working when printing

    At my wits end...CS6 continually Stops working when I attempt to print to a Ricoh printer...all ok before upgrade from XP...drivers appear ok and have been reloaded.

    Which one is it?  Title of your post says CS5, body of message says CS6.
    If you give complete and detailed information about your setup and the issue at hand, such as your platform (Mac or Win), exact versions of your OS, of Photoshop and of Bridge, machine specs, what troubleshooting steps you have taken so far, what error message(s) you receive, if having issues opening raw files also the exact camera make and model that generated them, etc., someone may be able to help you.
    Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
    http://forums.adobe.com/thread/419981?tstart=0
    Thanks!

  • Itunes stops working when I click a home video with ver 11.1.5.5 win 7 pro 64 bit

    I have home made videos and when I click to open Itunes stops working and box says"Itunes has stopped  working" and says "Windows is checking for a solution to  the problem"  turns out Windows doesn't respond and I have to close the  program..Tried it again and again with same result..Nicolino
    Specs   ver 11.1.5.5 win 7 pro 64 bit

    Hello nicolini,
    It sounds like iTunes quits unexpectedly everytime you try to open it so you can no longer use it. I recommend the troubleshooting steps in the following article to help you troubleshoot the issue here, named:
    iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
    Start with these steps to open iTunes in Safe Mode to see if a 3rd party app may be interfering with iTunes. There is additional troubleshooting to be done in the article if this is not the case:
    Start iTunes in Safe Mode
    Open iTunes in Safe Mode to isolate any interference from plug-ins or scripts not manufactured by Apple.
    Hold down Shift–Control while opening iTunes. You should see a dialog that says "iTunes is running in safe mode" before iTunes finishes starting up.
    Click Continue.
    See if the issue you're experiencing persists in Safe Mode.
    If you have the same issue while iTunes is in Safe Mode, proceed to the "Create a new user account" section. If you don't experience the same issue, follow these steps to remove third-party plug-ins.
    Thank you for using Apple Support Communities.
    All the very best,
    Sterling

  • ITunes stops working when I try to import missing music files

    I don't know why, but every time I try to import missing music files into iTunes, a pop up suddenly comes up saying iTunes has stopped working. Does anybody know if it may just be a bug in the program or anything like that? Because of this, I am now having to manually reimport the missing files which takes forever!! Please help!!.

    Hello, onedirectionlover1993. 
    Thank you for the question.  Try the steps in the article below as they may help you resolve the issue that you are experiencing with iTunes becoming unresponsive.
    iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
    http://support.apple.com/kb/TS1717
    Cheers,
    Jason H.

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