Why does iTunes Store not acknowledge my subscription

I have a Season Pass to Madam Secretary.  The instructions say that includes all present and future episodes of season 1 yet now the iTunes store wants me to purchase new episodes. Any idea what is going on?

Does it show in the Purchased section for downloading ? Click on the Purchased under Quick Links on the right-hand side of the iTunes store homepage.
If not then have you tried logging out and back into the account ? If that doesn't work either then try contacting iTunes Support :  http://www.apple.com/support/itunes/contact/

Similar Messages

  • Why does itunes store not pop up and not tell me why?

    Why does itunes store not pop up and then not tell me why? i"m wondering if it could have anything 2do with me just transefering music with my flash drive?

    Does it show in the Purchased section for downloading ? Click on the Purchased under Quick Links on the right-hand side of the iTunes store homepage.
    If not then have you tried logging out and back into the account ? If that doesn't work either then try contacting iTunes Support :  http://www.apple.com/support/itunes/contact/

  • Why does itunes store not work anymore properly on first generation ipad? could we not expect that apple keeps apps functional on older devices?

    seems apple wants to push us throwing away 3 year old devices or forgets that it needs to maintain apps for them while moving on to new generation definetely frustrating that the app crashes all the time- so no more films or music downloading. also a reset did not help. Frustrating experience

    The Terms and Conditions of the iTunes Store clearly state all sales are final. The person you spoke with may have been told a refund could not be given. They may have contacted the developer of the app who is claiming that the in-app purchase was delivered to you.
    You would have been far better off to have called Apple back rather than switching to Chat. Contact them again, by phone, and ask to speak to a senior advisor and if necessary ask for a supervisor. If you threaten them and say they are cheating you, etc. they will probably disconnect so keep that in mind. They are under no obligation whatsoever to provide you a refund.

  • Why does itunes store not work with windows 8

    every time i try to sign into itunes store i get an error code or itunes shuts down

    Hello daparker942,
    We've an article that can help stabilize iTunes on your system.
    iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
    http://support.apple.com/kb/TS1717
    Cheers,
    Allen

  • Why does Itunes store not work as fast with windows 8

    Loading store is super slow and while previewing songs, ITunes is always buffering. I'm running windows 8 and there is no compatibility mode for it. My internet connection is good and fast. What can I do?

    Hello daparker942,
    We've an article that can help stabilize iTunes on your system.
    iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
    http://support.apple.com/kb/TS1717
    Cheers,
    Allen

  • Why is iTunes Store not allowing me to report problems w/ one of my downloads?

    Am using Internet Explorer v11.0.9600.16428 On Windows 7 PRO w/ iTunes v11.3.1.8.  As far as I know, these are the latest versions of both those programs. 
    Why is iTunes Store not allowing me to report problems w/ one of my downloads?

    Clyde --
    I don't have a problem viewing my purchase history.  I have a problem getting support pages to work.  Every time I go to get support, ie: reporting a problem with a downloaded song, my Internet Explorer 11 displays a message from the iTunes website that says I much have the latest version of Mozila, Firefox or Internet Explorer to use the support pages.  Having met these requirements, why no can use support pages?

  • Why does Itunes store use estimated sales tax?

    Does anyone know why the itunes store doesn't reveal the "real" tax even after you purchase? I was surprised my tax was estimated even past the point of purchase.  I'm not aware of any other online retailer who keeps it hidden.

    I understand that the tax is different in every state and country. My question is why they don't reveal the actual tax to you before they run your credit card, like every other retailer does.  I've ordered an ipad yesterday, got a confirmation email today, and still don't know the actual tax they're charging me.  This seems to violate business etiquette (charge an account without letting person know exact amount). They'll let me know "at invoice", i.e. after I have it in my possession.  Bestbuy, to give one of hundreds of examples, estimates the tax at first, but then tells you what tax actually is right before you confirm the order.

  • Why is iTunes store not updating with new episodes

    I've followed all the rules and have successfully updated with 18 episodes. Now, the past two episodes have been posted and while they show up if one is already subscribed to the RSS feed the newest episodes are not appearing on the podcast page in the iTunes store. Anyone else experience this frustrating problem? Suggested solutions other that removing the feed and resubmitting? Thanks, in advance, for your help!

    I am having the same issue. I know what the issues are in the feed validator, but I put them there for use in the xml side of our site. I don't see why there would be an issue.
    I have a category channel element added which gives each episode its own tag which I call for on our website. If you have time, can you please check if these issues need to be resolved?
    http://www.null.jo/rss/rss.xml
    I also have a new rss feed I want it to update to and it just isn't doing it. Thanks a lot.
    Yazan

  • TS1717 Why does iTunes Store crash frequently?

    I have a first generation (64Gb) WiFi  running version 10,and have IOS5,Im only using about 30% of memory at most.But when I browse the iTunes Store on my iPad,it crashs frequently and returns me to the home screen.I have tried restarting,resetting,updating,restoring it to only the factory installed Apps and testing to see if one or more of my downloaded Apps could be causing the crash.Nothing seems to fix it.The error log shows that the iTunes Store is overloading the processor ,even when nothing extra has been loaded onto the iPad.It seems odd to me that a basic iPad utility should cause it to overload the processor.Support has acted mystified as to why it is doing this,and exiled me to the customer self help forums.I have run across bits and pieces that several other customers are suffering from this same problem.The general rumor that I've heard is that iTunes Store has become so "Bloated" from its own new and improved updates that it's putting more demand on the IPad processors than they are designed for.Is this a hopeless or unfixable problem?I have started using downloaded Apps like Apple Sliced without having the crash problem,but their search engines are not quite as good as the iTunes App Store browser.IF only It wasn't so unstable !!! I am very surprised that there hasn't been any update to correct it,being a basic utility and all.Has anyone heard of a new solution ,or maybe a ray of hope that Apple is addressing this bug?

    This forum is for questions from those managing sites on iTunes U, Apple's service for colleges and universities to post educational material in the iTunes Store. You'll be most likely to get help with this issue if you ask in the general iTunes for Mac forums.
    Regards.

  • Why is iTunes Store not available in India?

    Buying  music, movies and books from the iTunes store is NOT allowed in India. WHY?

    Because Apple has not been able to obtain rights to sell such content in India. There could be a number of reasons why; none of us here can do anything but guess as to which factors are correct (indeed it's probably different factors with different content owners). When, or indeed if, Apple will ever be able to obtain the necessary rights and clear all other hurdles that may be involved, none of us here can say.
    Regards.

  • Why can't I play purchased movies on my Apple TV? And why does iTunes match not work on my Apple TV?

    I have an Apple TV (early 2012) and bought some movies in the iTunes store. Now, Apple TV doesn't let me watch my purchased content. I very well can listen to music I have bought in the iTunes store and watch the purchased movies on my iphone 6 (running the latest iOS 8) and on my MacBook Air (running the latest version of Yosemite). I can also rent movies on Apple TV and watch them - no problem at all.
    The other problem I have is that I activated iTunes Match on my Apple TV. But it doesn't work either. On my Mac and on my iphone - there's no problem. On Apple TV instead there is always appearing the message, that it will take a couple of minutes to setup iTunes Match  on Apple TV. Well... that is too nice to be true! It takes hours and even after that it doesn't work at all.
    I checked the forums and tried different things:
    1. Updating my Apple TV's software to the latest release
    2. Restoring all settings of my Apple TV and taking it offline (meaning: logging out of iTunes on Apple TV and taking it off power)
    3. Restarting my modem and router after half a minute break and taking it off power.
    4. Setting up Apple TV again and reconnecting it with iTunes and my WLAN-router.
    5. I also wanted to Airplay the screen of my MAC or iphone to Apple TV -> doesn't work (even though I can watch the movies on this two devices without any problems). Other content can be airplayed to Apple TV without any problems as well.
    -> Nothing seems to work!
    When I tried to play the moves the following to messages appear:
    1. iTunes is currently unavailable. Try again later. (But Apple TV recognizes how much of the movie has been watched already. It indicates that it is connecting and authorizing... and after that the message above appears). OR
    2. Apple TV says that the movie will be ready to be watched in two hours from now... or that you have to chose a lower resolution, if you want to watch it any sooner.
    Does anyone face the same difficulties? And of course: Does anyone know any cure and salvation for my Apple TV? ;-)
    Thanks so much for your assistance!

    There's an issue currently that a lot of us are experiencing in that we all get the error message "iTunes is currently unavailable; please try later"
    It's an issue with Apple and we're awaiting an update re this
    I've posted a topic in regards to this after having a long conversation with Apple support this morning and will be receiving a call from their tech team tomorrow to run through it further
    As it stands iTunes cannot be accessed via ATV's and nor can it be streamed via AirPlay from iTunes to the ATV
    However I can access all films/iCloud content via my Mac Mini with no issues!

  • Why does iTunes Store stop working when I try to view a certain category?

    When I go to the iTunes store, I try to browse through the different apps. For example, I will click on "Entertainment" then on "Top Free Apps" then it will show a blank screen then my computer will say iTunes is not responding and shuts off. What can I do to fix this issue?

    You don't have the typical symptoms that I associate the following issue with (normally the error kicks in just when folks visit the Store), but just in case try gn_id's suggestion from the following post:
    Re: iTunes 11 crashes when opening the store - no error message

  • Why does Itunes Store bill me extra charges?

    I purchased my Ipad 2 months ago and of course created an Apple ID for Itunes Store.
    This week I purchased 2 iphones. Those are being used on two different computers with Itunes but with the same Apple ID
    Each time they want to download some free applications, I am getting charged 1 Dhs ( I'm living in UAE). I find this very strange as all three equipments have been registred with Apple under my Apple ID!
    I suppose I am not the only person in the world having several Apple devices. If this is the normal procedure by Apple, they make very good money on our back!
    If this is not normal how can I proceed to avoid this constant billing?
    Thanks all in advance for your help

    By the way we tried to register a new apple ID without credit card just as explained elswhere in the discussions but in our Itunes store this option is not available....

  • Why Is iTunes store not working?

    When I try to connect to iTunes from my iPad it says " cannot connect to iTunes store"  just immediately i try to enter from iTunes store or from the video app when I go to store. It's really frustrating not being able to use iTunes, can any body help me?

    Tap Settings > General > Reset > Reset Network Settings then restart your iPad.
    Hold the On/Off Sleep/Wake button down until the red slider appears. Slide your finger across the slider to turn off iPhone. To turn iPhone back on, press and hold the On/Off Sleep/Wake button until the Apple logo appears.
    Try connecting to the iTunes Store.

  • HT4914 Why does iTunes Match not really match some songs in my library? Any thoughts?

    I have noticed that many songs in my library are really not upgraded to 256, even though they say Matched. I thought Matched was supposed to also mean "We found your song and upgraded it to 256." Am I wrong? Thanks.

    Hey SeanE80
    If you are experiencing issues with your purchase of iTunes Match, you can report the issues by following the steps in the article below.
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
    http://support.apple.com/kb/HT1933
    Thanks for using Apple Support Communities.
    Regards,
    -Norm G.

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