Why does IWork '09 ask for a serial number?

I downloaded a trail version of Iwork '08. Then I bought "09. After some research I found that i had to delete the older version and reinstall. Yet after many attempts to do so, Iwork still asks for my '09 serial number. What do I do?

It sounds like there is a copy of the iWork '09 trial somewhere on your Mac. It used to be that to update the trial to the licensed version with the box, you just inserted the DVD & ran the installer to convert the trial to licensed. This changed with Snow Leopard. You now need to delete the trial & then reinstall from the boxed DVD or the Mac App Store. The files to delete are the iWork ’09 folder from the main HD > Applications; the iWork ’09 folder in HD > Library > Application Support & the individual iWork application plist files found in HD > Users > (your account) > Library > Preferences for each user.
Yvan Koenig has written an AppleScript that removes the files. You can find it on his iDisk in For_iWork > iWork '09 > uninstall iWork '09.zip.

Similar Messages

  • I have the Creative Cloud Photography plan why am I being asked for a serial number?

    I ordered the Creative Cloud Photography plan yesterday and I believe I haven't got the serial number. I've looked under My Products, I've looked under My Orders, I've checked my email...I just keep going in circles and I don't know how to start using the product that I paid for. :S

    Branching to a separate discussion.
    C2ro as a member of the Creative Cloud Photography plan there is no need for a serial number.  If you are being asked for a serial number then there is likely a connection error preventing the active membership from being authorized on the computer.  Please see Sign in, activation, or connection errors | CC, CS6, CS5.5 - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html for information on how to resolve connection errors.
    For more information on how to install Photoshop and Lightroom please see Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html.

  • When i download my software why does it not ask for the serial numbers. The download is not completing

    I have an adobe photoshop elements 13 & adobe premiere elements 13 software download card.  I download it and it never asks for my serical numbers.  It shows the download but the program is not on my computer

    Redemption Code Help
    Mylenium

  • CS6 asks for a serial number at every launch

    Why does Photoshop CS6 asks for a serial number at every launch

    Why does Photoshop CS6 asks for a serial number at every launch

  • I bought Lightroom 5 and installed it. I was asked for the Serial number and I entered it. But it does not work. Why?

    I bought Lightroom 5 and installed it. I was asked for the Serial number and I entered it. But it does not work. Why?

    To locate the serial number:
    http://helpx.adobe.com/x-productkb/global/find-serial-number.html

  • I purchased a Logic Pro 9.1.6. from App Store and when I try to open it, it's asking for a serial number. That shouldn't happen, they told me on Applecare Professional Application Support. Once I had a "trial version" of Logic Pro 9.0.0. Does this matter?

    I purchased a Logic Pro 9.1.6. from App Store and when I try to open it, it's asking for a serial number. That shouldn't happen, they told me on Applecare Professional Application Support. Once I had a "trial version" of Logic Pro 9.0.0. Does this matter?

    ufo62 wrote:
    Yep, there's versions and "versions". But I'm a poor, stupid guy and now I had my first chance to get The REAL Logic Pro. So please, if somebody could help me with that I would be grateful.
    You would need to delete all of the Logic Audio related preference files, reciepts...etc, located in these folders.
    ~/Library/Preferences
    Users/YourName/Library/Preferences
    ~/Library/Receipts
    And possibly
    ~/Library/Applicationsupport/ProApps
    I guess it's possibly safe to assume that all of the people posting on this board asking why the App Store version is requesting a serial have been using pirated software.

  • Why does aperture keep asking for my activation key each time I open the programme?

    I have aperture on iMac and macbook air - everytime I open aperture on air, it asks my name and key number. how do I get it to remember this? why does it do it?
    Help please - I am tired of it.

    Be sure to enter the serial number, when you are logged in from an account with Administrator priveleges - otherwise the serial number cannot be stored.
    Aperture is installed for all users on your mac, so the serial number is written to the system library, not the user library, and this requires read/write access for administrators. Do you enter your serial number using an administrator account?
    When did this start? Have you migrated your system from another mac? Then you still may have an older ProAppSystemID file  or Aperture cannot write to the System Library.
    To stop Aperture asking for the serial number, first check, if you still have an old file "ProAppSystemID" in your System Library.
    Quit Aperture.
    Go to your MacintoshHD and open the folder "Library", then "Application Support", then "ProApps".
    Remove the File "ProAppsSystemID" to the Desktop, if it exist and restart Aperture.
    Reenter your serial number, hopefully for the last time.
    Sometimes Aperture writes this file to a temporary directory, when it cannot write to the Library. If the above does not work, look at the temporary directory /tmp
    Use the Finder's "Go" menu
         Go > Got to folder    and  enter /tmp into the textfield. If you see the file there, move it to its proper location.
    Aperture must be running, and you will have to wait a few minutes to be seeing the file appearin the /tmp directory.
    In this case you may want to repair the permissions on your system drive; you can do this using the "First Aid" tools in "Disk Utility" (located in Applications > Utilities)
    Regards
    Léonie

  • Why is logic asking for a Serial number

    Why is logic asking for a Serial number.

    It means you've had another "Version" on your drive before.
    The App store version does not require a serial number unless it sees certain files that indicates a previous installation of Logic.

  • I purchased Adobe CS4.  I am now being asked for my serial number and when I put it in the program does not recognize it for Acrobat Pro 9 though it does for PhotoShop, Bridge and the rest of the suite.  What can I do?

    I purchased Adobe CS4.  I am now being asked for my serial number and when I put it in the program does not recognize it for Acrobat Pro 9 though it does for PhotoShop, Bridge and the rest of the suite.  What can I do?

    Contact support if you have serial number issues. Otherwise start by checking this stuff:
    Sign in, activation, or connection errors
    Mylenium

  • After installing, why is lightroom asking for a serial number, when I am a CC subscriber

    after installing, why is lightroom asking for a serial number, when I am a CC subscriber - I am logged in to my CC account

    I have the same issue. I downloaded for my 30 day trial. My time was up, I started my CC subscription and I'm still prompted for a serial number.

  • Why does ipad keep asking for icloud every second?

    why does ipad keep asking for icloud every second?

    Hey there mcsafranek,
    It sounds like you are getting prompted for your iCloud password very frequently. I would sign out of your iCloud account in Settings first:
    On your iOS device’s Home screen, go to Settings > iCloud, then at the bottom of the screen, tap Delete Account.
    From: iCloud: Change iCloud feature settings
              http://support.apple.com/kb/PH2613
    Then close all the running apps on the device:
    iOS: Force an app to close
    http://support.apple.com/kb/ht5137
    When you have done that and restart the phone, sign back into iCloud, and test the issue again:
    iOS: Turning off and on (restarting) and resetting
    http://support.apple.com/kb/ht1430
    If the issue persists could you relay what exactly the message says when it pops up?
    Thank you for using Apple Support Communities.
    All the best,
    Sterling

  • Why am I asked for the serial number so often?

    I'm curious about why I'm asked for my serial number so often in Motion. It seems like 1 out of 10 times I launch Motion I'm asked for my name and serial number. It was like this with Motion 3 and now with Motion 4. FCP, DVD Studio Pro, Soundtrack Pro, Color and Compressor almost never ask me for this information (in fact I don't know that they EVER ask for this).
    I would assume this is done every so often just to make sure my use of the software is legit, but why is Motion so different from the other applications?

    Yar, there's only one registration file now for the ProApps. You might try Spotlighting for that file although Spotlight doesn't always search Library folders.
    You are probably going to find more than one copy and the bad ones will probably be in user libraries.
    bogiesan

  • Why am I asked for a serial number to open Lightroom after I downloaded 5.7?

    Why am I asked for a serial number to register Lightroom 5.7 when I purchased it as Creative Cloud?

    There is a non-CC LR and a CC-LR so maybe you installed the non-CC version which will ask for a serial number.
    The non-CC version is available on the Adobe Updates page:  http://www.adobe.com/downloads/updates
    The CC version is available as an Install button in the CC Desktop app.
    Uninstall the LR 5.7 you have, then log out of the CC Desktop app, reboot, then open the CC Desktop app, and click the Install next to Lightroom.

  • How to initiate numbers? I have iwork 08 screen coming each time and asking for the serial number even if I just bought Numbers and no serial number have been sent to me

    I have just bought Numbers and while initiating, a iWork 08 screen is appearing asking for a serial number. I did not get a serial number and I can't work on it... Somebody knows how to go ahead?

    Are you planning to continue to use Pages and Keynote from iWork '08 trial ?
    If you don't,
    Go to my iDisk (address below)
    Download :
    For_iWork:iWork '09:uninstall iWork '09.zip
    Unpack it and run the script to uninstall completely iWork components (it don't delete the documents which you created).
    It would also be a good idea to use a maintenance tool like the free Onyx to to clean the LaunchService databases.
    http://www.titanium.free.fr/download.php
    Take care to download the stable version dedicated to Lion ( it's Onyx 2.4.2)
    Then, reinstall Numbers '09 from the MAS. You will not have to pay. The protocol is described in :
    http://support.apple.com/kb/HT2519?viewlocale=en_US
    Yvan KOENIG (VALLAURIS, France) lundi 19 décembre 2011 16:42:12
    iMac 21”5, i7, 2.8 GHz, 12 Gbytes, 1 Tbytes, mac OS X 10.6.8 and 10.7.2
    My iDisk is : <http://public.me.com/koenigyvan>
    Please : Search for questions similar to your own before submitting them to the community

  • Why is Acrobat X Pro Asking For A Serial Number?

    I have an up-to-date subscription on The Cloud and now for some reason Acrobat X is asking me to enter a serial number. The Cloud also says that I have the updated Acrobat XI version already installed. It is not on my system and I never initiated an upgrade to XI to begin with. Any ideas why this is occuring? I can't use the software. It will no longer launch.

    Hello,
    this didn't solve my issue unfortunately. Subscriptions to the Cloud do not require the input of serial numbers. What was also odd about this particular situation was that my subscription was telling me that Acrobat XI Pro was installed and updated, but it was not showing in my Applications folder. I had to locate the Installer for Acrobat XI Pro (HD>Utilities>Adobe Installers), launch this and then UNinstall the program. I then had to reinstall the program through my Cloud Application Manager. This solved my issue. Also, Acrobat X Pro is not part of the Cloud subscription - Acrobat XI Pro is, however. That is why it was asking for a serial number.  I hope this helps someone else. Thanks.

Maybe you are looking for

  • While creating Billing, system is very slow..performance issue

    Hi, While creating Billing, system is very slow. How can I debugg and provide the analysis where is the exact problem. This is showing performance issue. Waiting for kind response. Best Regards, Padhy Moderator Message : Duplicate post locked. Edited

  • Flash9e.ocx reported as a threat... Need help

    Hi, I just installed Kaspersky Internet Security 2009 on my VISTA Ultimate 32 bits SP1 laptop. After running an analysis it reported among a total of 3 files the following one as an important threat: c:\windows\System32\Macromed\Flash\Flash9e.ocx Wha

  • InDesign Starting Up Problems

    I'm having trouble starting up InDesign in my creative Cloud account. It lasts about a few seconds and crashes down and I have try un-installing and installing back again. This seems useless after I re-installed the problem persist. Can you guys help

  • Best converters for logic and DP

    Im going to start tracking and editing in DP 4.5 and mixing and programming with logic pro... Im trying to figure out wich converters would do the best job for both of these apps. i basically need the lowest latency possible when tracking while still

  • What is the relation between csi_item_instances and mtl_system_items_b?

    Hi , I am involved in data conversion,' item conversion' and 'asset number' conversion , but i have this question in mind is that why item conversion inserts the records into mtl_system_items_b and asset number conversion inserts the record into csi_