Why does Mail crash when I try to expand a group of addresses?

Question

I like the native Apple applications. I use Mail and Address Book and do not utilize any other programs for these functions. Lately when I address an email to a group and then highlight the group name in order to expand it and thus show the individual addresses, the spinning ball appears, mail stops responding, and I have to quit Mail and start over again. Sometimes, if I haven't saved the email as a draft, I lose all my typing just before sending out the email, and this is frustrating. Has anyone encountered this problem and found a solution? I used to do this all the time without a problem. I am running Mail 2.1 and Address Book 4.0.5 in Tiger (10.4.10).

Answer 1

Have you tried closing the Mail app completely and seing if you can delete that email when you re-open Mail ? From the home screen (i.e. not with Mail 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Mail app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
And by reboot I assume that you mean a reset ? - press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear (which won't remove any content).