Why does my 3rd generation iPod touch freeze and crash randomly?

My sister has a used 3rd Gen iPod touch. It looks fine, not much physical damage beyond normal wear. But it will continuly randomly freeze and crash. It will shut off and we have to turn it back on, only to have it crash again. The frequency of this varies and resetting it and restoring it to factory setting make no difference. Is there anything we could do to fix it?

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:       
iOS: How to back up           
- Restore to factory settings/new iOS device.
If it still occurs that indicates a hardware problem. Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

Similar Messages

  • Why does my 3rd Gen iPod Touch still play through the speaker when I plug my headphones in?

    When I plug my headphones into my iPod, it plays through them, but it also continues to play through the built in speaker. Does anyone know how this can be fixed? Thanks

    - First see if it woks OK with another pair of headphones.
    - next, to rule out a software probem:
    - Reset:
    Reset iPod touch:  Press and hold the On/Off Sleep/Wake button and the Home
    button at the same time for at least ten seconds, until the Apple logo appears.
    - Restore the iPod from backup
    - Restore the iPod to factory defaults/new iPod
    If still problem you likely have a hardware problem and an appointment at the Genius Bar of an Apple store is in order.  It is liklely a problem with the headphone jack i the iPod.  There are third-party places that will replace he jack.
    DigiExpress.us - The iPad Repair Professionals

  • Why does my 3rd generation 8gb ipod touch not pick up on ios 5 update?

    Why does my 3rd generation 8gb ipod touch not pick up on ios 5 update?

    I know you are not apple though I believe I still have apoint. As you can see the release date for these two iPod touches is differentby about a year. My iPod was sold as an apple iPod touch 8 GB third generation,and as I can see from this page and many others have experienced this. I wouldcomplain to apple though there seems to be no actual way to do this withouthaving to fork out for additional support, which is unacceptable also my iPodwas bought form a reliable UK retailer. It is not just the seller who names itas a 3rd generation I have also included a print screen of a trade in offerfrom a large phone shop site:

  • I have 3rd Generation IPod Touch, it does not boot up.  We have tried to restore, but we are stilling receiving errors.  Any ideas?

    I have a 3rd generation IPod Touch that no longer boot up.  I've downloaded the recovery, but it does not work.  It just lights up briefly and then we receive a message that the IPod drivers are not readable.  Any ideas what we can do to resolve?

    If iTunes is not seeing the iPod try:'
    iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
    You said you "download the recovery"?  What is the recovery?

  • Does 3rd generation ipod touch have a camera

    does 3rd generation ipod touch have a camera

    It does not. The 4th gen was the first iPod Touch with a camera.

  • 3rd generation ipod touch that will no longer sync but charges

    I have a 3rd generation ipod touch.  It was syncing to my itunes just fine and then one day it stopped syncing.  It shows that its charging but never syncs anything.  When i click to do a manual sync, it goes through the process but does not transfer any music.  Any suggestions.  I am running windows 7 64bit if that makes any difference with the newest version of itunes. 

    On your computer go to the control panel (hover in the lower right corner) then programs, add/remove programs
    Uninstall iTunes, Apple Mobile Device Service, Apple Application Support then go to apple.com and redownload and reinstall iTunes and try again.
    You won't lose any content, you're not deleting that, just the programs that access them.
    What is thought to happen is that sometimes a new version of itunes doesn't update the drivers in those other two programs. The only way to update the drivers is to force it by uninstalling the programs which allows itunes to write the correct ones.
    My iPad and iPod did exactly the same thing and this is how I fixed it.

  • I have a 3rd generation iPod Touch and just did the update to IOS 5. Now I can't connect to my Netgear wifi router. My iPhone connects fine along with all of my other laptops etc. I have the router set with WPA-PSK [TKIP] security and an access list.

    I have a 3rd generation iPod Touch and just did the update to IOS 5. Now I can't connect to my Netgear wifi router. My iPhone connects fine along with all of my other laptops etc. I have the router set with WPA-PSK [TKIP] security and an access list. I've confirmed the mac address is included on that list and that the password is correct. Under choses netwrok I select the network and it just goes into a spin. I have tried removing the password and the access list settings and it still will not complete the connection to the router thus no internet access. The routers firmware is also up to date. This thing worked fine before this update and I've already tried to restore from backup. Any ideas or is the wifi nic bad in this thing with the new apple firmware update? Any fix?

    Thanks Bob, I don't know why but it all of a sudden worked a few days later. It's a mystery but at least problem solved.

  • 3rd generation iPod Touch not recognized by Mac & iTunes!

    My 3rd generation ipod touch is not recognized on iTunes but is recognized when I plug it into a different computer. I've tried reinstalling iTunes numerous times and have referred to other online tutorials. With no success, my iPod will still not show up on my Macbook, and I've never experienced a problem like this before with either device. My mac and itunes still recognize my iPhone so I don't know why they would recognize one device but no the other. Solutions?
    Any feedback will help greatly. Thanks.

    It should work fine.  I have a 1st gen shuffle, and it still works...
    If you are updating to iTunes 11.x for the first time, iTunes may hide the sidebar initially, which is where the shuffle appears.
    If the iTunes sidebar (along left side of window) is not visible, from the iTunes menu bar, under View, select Show Sidebar.  In the sidebar, the shuffle should appear under DEVICES.

  • Why wont my 2nd generation ipod touch turn on anymore ?

    why wont my 2nd generation ipod touch turn on ?

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer          
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar              

  • 3rd generation iPod touch won't turn on, charge, or be recognised by itunes

    My 3rd generation ipod touch won't charge or turn on. I keep charging it, but it show the exremely low battery screen. It also flashes the apple logo like it's turning on, but it just stays on that screen or flashes and goes away. It won't connect to itunes. I've tried holding the power button and home button at the same time to get it into recovery mode, but it doesn't work. I don't know what else to do.

    Try:                                               
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • 3rd Generation ipod touch and instagram

    I have a 3rd generation ipod touch and I was wondering how do I go about adding pictures to instagram since it doesn't have a camera. Is there a good camera app I can download?

    You have to import the photos such as by syncing them from your computer or saving them from an email attachment. Import from DropBox may also work.
    I really do not understand  what you  mean by a camera app sine the 3G does not have a camera.

  • 3rd generation ipod touch will not update

    Hi,
    My daughter has a 3rd generation ipod touch.  It will not update.  Does anyone else have this issue?  Any solutions?

    My sister ipod is doing the same thing.

  • Can someone tell me how to backup my 3rd generation ipod touch?

    I have a 64GB 3rd generation ipod touch. I have been  trying for the past two days to back it up to my laptop but it will not work. I have heard that if i update it without backing it up it will delete everything on my ipod and I really dont want to do that unless it is a last resort. Should I just update it and start from scratch or keep trying? Please someone help me .

    Follow these instructions. When you restore from backup as the article says, the iPod will also be updated
    Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities

  • TS1398 my 3rd generation ipod touch recently lost wifi capabilities. I reset the network settings... this did not help.  I did a complete reset, I now no longer have the Safari icon on my itouch.  Has Apple removed wifi on older models to force new purcha

    I recently lost wifi capabilities on my 3rd generation ipod touch.  I reset the network which did nothing so I did a complete reset.  This actually removed the Safari icon off my itouch and still wifi is completely grayed-out.  Has Apple removed the wifi capabilities to force the purchase of new items?
    I find it completely disturbing that only recently has this become an issue for 3rd generation itouch users.
    Can someone please help as I am exceptionally frustrated

    This problem?
    iOS: Wi-Fi or Bluetooth settings grayed out or dim
    If not successful, an appointment at the Genius Bar of an Apple store is usually in order.
    Apple Retail Store - Genius Bar

  • 3rd generation iPod touch syncing issues

    The last time I tried to sync my iTunes account through a wired connection between my Macbook Pro and 3rd generation iPod touch, I had some major issues.
    First: It deleted the YouTube, iBooks, Netflix, Dropbox, Facebook, and Kindle apps from my iPod and will not let me reinstall them because they are "not compatible with this iPod." This is really annoying.  It means I can never sync my computer with my iPod again.  The only way I can get those apps on my iPod is if I go to the store in the iPod and download each one individually.
    Second: Some songs that I have recently acquired will not sync with my iPod because they are not the right format or something.  I never had issues with this before.  This song is in the same format as some songs I aready have on the iPod.
    Solutions I have tried:  I tried reinstalling iTunes and it didn't help.  I tried reseting my iPod to factory settings and starting with a "new iPod," twice.  This did not help either.
    My Question: Is this an issue because my iPod is out of date and means that I am just SOL or can it be fixed?

    The shuffle and iPod touch use different drivers.
    See:
    iOS: Device not recognized in iTunes for Windows
    I would start with:
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP

Maybe you are looking for