Why does my Acrobat IX not open PDF files created with my Adobe CreatePDF application?

My Acrobat IX will not open PDF files that I create with my Adobe CreatePDF application

Thanks for answering ... Long answer sorry ... recently upgraded from XP to Windows 7. With XP I could create PDFs with/for any document I created ... I think the XP App was Acrobate Complete as well as I could print directly to a PDF file. In any case, I was always able to creat PDFs. Since upgrading to Windows 7, I lost my ability to create PDF files by conversion or by printing directly to PDF format. Therefore, I purchased the Adobe CreatePDF application from Adobe for about $100. However all Adobe CreatePDF files have a different screen icon and my Acrobate XI supplied with my new Windows 7 intsall does nor recognize the Adobe CreatePDF created files. I am guessing but I suspect the Adobe CreatePDF app is creating Postscript print files and not Windows compatible print files. I would like to tell Adobe about this Bug or failure, but it seems I am unable to contact Adobe directly and talk/chat with a human.

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Back up all data.
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Triple-click anywhere in the line of text below on this page to select it, the copy the selected text to the Clipboard by pressing the key combination command-C:
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From the folder that opens, move to the Trash any items that have "Adobe" or “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari, and test.
The "Silverlight" web plugin distributed by Microsoft can also interfere with PDF display in Safari, so you may need to remove it as well, if it's present. The same goes for a plugin called "iGetter," and perhaps others — I don't have a complete list.
If you still have the issue, repeat with this line:
~/Library/Internet Plug-ins
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/S

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Why does my Acrobat IX not open PDF files created with my Adobe CreatePDF application?

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