Why does my Adobe AIR app freezes on Ipad Air ?

I released this free game just in time for Easter weekend and then found out through a friend that it freezes on an iPad Air. It works great on iphone 4, 5, ipad mini, ipad 2, etc and I have retina disabled for ipads.
Here's a link:
https://itunes.apple.com/app/id854866033?mt=8
I published from Flash Pro CC with AIR 4.0.0.1628

I can suggest you firstly find somewhere identical iPad and test on it. Adobe Flash Runtime team pretty busy So reporting "bugs" that actually user failure - it's not good looking on nowdays So please be sure that your bug - it's a bug and not your mistake.
I strongly suggest to use Adobe Scout that can help to identify weak places in your sourcecode. 99% "Flash/Air bug" - it's developer bug and not runtime.
If you need to check with Adobe Air + Adobe Scout - you can contact me via skype chat therabbitwindfall and I can help you for free to determinate weak places. And only than you can understang what to change Sure I know some performance drops between devices. But 99 from 100 situations can be solved by fixing user code and not Runtime

Similar Messages

  • Adobe Reader app on my ipad air problem with combo boxes filling in

    I am using Adobe Reader app on my ipad air and when filling out forms, and making a selection from a combo box, my selection dissappears.  Not visible, not printable, not savable, just blank.  It works well on my Reader on my Windows desktop.  Any ideas?

    cas ecowater,
    We can examine your PDF forms and determine the cause of the problem.
    Would you send the PDF forms as email attachments to [email protected]?  Please include the link to this forum post (https://forums.adobe.com/thread/1634405) in your email message for reference.
    Thank you.

  • Why does the sound not work on my iPad air ?

    The sound won't work on the iPad air I got 4 Xmas but I'm not sure if Apple will accept it back as I'm not sure when it was bought. The sound works on FaceTime and iMessage ring tones but not on apps/YouTube. It doesn't say head phones when I change the volume an I have shut the iPad down I've tuned the ringtone switch on and off , I've cleared all apps ,I've tried to look throughout settings but nothings working. Some times it works some times not .eg.as I left the house to pick my son up I was on an app and the sound was normal.it was normal when I looked on YouTube too when I came back but now. no sound only on iMessage and face time it did this the other day to and it hasn't been knocked .HELP ME!

    Try reset iPad
    Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
    Note: Data will not be affected.

  • Why does the Adobe Revel app for OS X advise me to backup?

    I was under the impression that Revel was a cloud service, and therefore the pictures would be safe and sound there. Is this mostly to protect users from themselves if they go and delete the pictures from Revel?

    This is a way for you to have a backup copy on your computer of what is stored in the cloud in Revel. Some users like to disable this and others like the peace of mind of knowing there are two copies of everything.
    Pattie

  • Why does my Adobe Reader (10.1.3) freeze-up when I down load statements from some websites?

    Why does my Adobe Reader (10.1.3) freeze-up when I down load statements from some websites?
    When I down load statements from some websites, the pdf freezes and I get a message that the website is not responding and that windows is checking for a solution for this problem. I have uninstalled and reinstalled many times. I really like the Adobe Reader, but I need answers on why this is happening and how to fix it. AN AUTOMATIC UPDATE FROM 08/23/11 DOESN’T CUT IT!!

    Acrobat Cleaner Tool
    Mylenium

  • Why does my Adobe Audition keep crashing on my MacBook Pro?

    Why does my Adobe Audition keep crashing on my MacBook Pro?  I've updated everything, and there are no other issues.  It is OS X and Audition CS6.  When I'm mixing a track, it will just shut down with a crash notice.  Very frustrating.

    Hi,
    What is the crash notice you receive?  OS X is very good about keeping extensive, detailed crash logs.  If you launch Applications > Utilities > Console.app  and open the "User Diagnostic Reports" group on the left, can you drag the most recent Audition crash report into an e-mail to [email protected] ?  The contents of that file should make it more clear to us why Audiiton or the OS thinks a crash is happening and will help focus troubleshooting.

  • HT4356 why does it takes so long for my ipad to connect to my air printer i have a up to date bt router

    why does it take so long for my ipad to connect to my air printer when i need to print something i have a up to date bt router.

    Good Afternoon Geraldine,
    I understand you are wondering why you did not receive an email receipt instantly for an iBook purchase made on March 2nd.  Is this the first time you've noticed a delay?  I would suggest contacting the iTunes Support team to report the issue.  With your permission, they can access your account and possibly shed some light on this particular transaction.
    See your purchase history in the iTunes Store - Apple Support
    https://support.apple.com/en-us/HT204088
    Report a problem with an item purchased from the iTunes Store, App Store, Mac App Store, or iBooks Store - Apple Support
    https://support.apple.com/en-us/HT204084
    Regards,
    Judy

  • Why does the Adobe Updater keep failing?

    Why does the Adobe Updater keep failing? I close my Webroot antivirus app and the update keeps failing for the Extension Manager 6.0.8 Update. The message is "Extension Manager 6.0.8 Update Installation failed. Error Code: U44M1P7". I cannot retry until the Adobe Updater appears again in the notification bar (lower right of my Win 7 desktop.

    Hi,
    You can try to manually install the updates:
    Product updates
    Helpful Links:
    Installation failed. Error U44M1P7 | Updates
    http://helpx.adobe.com/photoshop/kb/photoshop-cs6-updates-dont-install.html

  • Why does my adobe creative cloud fail to update reflow cc 2014?

    Why does my adobe creative cloud fail to update reflow cc 2014? it says:
    Creative Cloud desktop failed to update.(Error code: 50) Contact Customer Support after 43% installed

    Error 50 https://forums.adobe.com/thread/1432237 may help
    or
    A chat session where an agent may remotely look inside your computer may help
    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

  • Why does my Adobe Reader DC stop working when I click scroll down options?

    I used to use PDF Suite 2014 Standard to view pdf files.
    However, tonight a message appeared when I attempted to open files saying ..."if the document does not load then the pdf viewer may not be able to display this type of document"
    I went to the website provided to download Adobe Acrobat Reader DC.
    Although I was able to load pdf documents and fill in forms, the program repeatedly would crash whenever I attempted to click on scroll down options on forms.
    Any help is appreciated
    ....and talk/write slowly for I am not super computer literate.
    Regards,
    Luisa

     Dear Aedesh, Thank you for your assistance.  I did all that you instructed below, regarding uninstalling, and using the Adobe Reader and Acrobat Cleaner Tool.  I restarted my computer, then installed Adobe Acrobat Reader DC (for Windows 7, English and version: Reader DC 2015). I continue to have the problems: (1) When I attempt to use a scroll down option within a pdf form, the program stops working. (2) If I send the pdf to my iPhone, and I open the pdf, I receive the message "Please wait...if the message is not eventually replaced by the proper contents of the document, your pdf viewer may not be able to display this type of document..." However, when I send pdf's created earlier than 4-28-15, I am able to open in my iPhone.I am able to open on my laptop the pdf's created after 4-28-15, but have the scroll option issue  (thank you in advance for your patience)Luisa 
     Luisa Montaini-Klovdahl, Ph.D.Licensed Psychologist &
    Captain, US Army Reserves Medical Service Corps4153 Park Blvd
    Palo Alto, CA 94306
    Telephone: 650.384.6559
    Facsimile: 650.384.6547 This e-mail may contain confidential patient information. If you have received this transmission in error, please delete and contact the sender.   
         From: aadeshs76610910 <[email protected]>
    To: Luisa Montaini-Klovdahl <[email protected]>
    Sent: Thursday, April 30, 2015 9:55 AM
    Subject:  Why does my Adobe Reader DC stop working when I click scroll down options?
    Why does my Adobe Reader DC stop working when I click scroll down options?
    created by aadeshs76610910 in Acrobat Reader - View the full discussionHi Luisa,  Please follow the steps below :- 1) Uninstall Adobe Acrobat Reader DC. 2) Run the cleaning tool Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs3) Restart the computer.4) Install Adobe Acrobat Reader DC using this link Adobe Acrobat Reader DC Install for all versions Let me know if the issue persist.  Regards,Aadesh If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7499212#7499212 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7499212#7499212 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following" 
    Start a new discussion in Acrobat Reader by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

  • I just bought a new iPad air and have not been able to download kindle app to read my books. When I type kindle on my iPad app page, kindle app does not appear. What do I do to get this app into my iPad air?

    I just bought a new iPad air and have not been able to download kindle app to read my books. When I type kindle on my iPad app page, kindle app does not appear. What do I do to get this app into my iPad air?

    Hi norlowski,
    Do you already have the Kindle app downloaded to an iPhone or another iPad? Do you have "Automatic Downloads" turned on under Settings>iTunes & App Store for Apps on your iPad?
    You might want to try touching and holding the Kindle App option in your Purchased list, and when it highlights, let go, and it will go to a a detail page for the app with another "Open" option on it. See if it will open from there.
    If you do have Automatic Downloads turned on on the iPad, turn it off, and then go back to purchased to see if the Kindle is still showing as "Open".
    Post back with results!
    Cheers,
    GB

  • Why does my new iMac keep freezing for no apparent reason?

    Why does my new iMac keep freezing? This usually happens when it is not being used and is particularly frustrating when I do need to use it and ahve to switch off and then on again and wait for it to reboot.
    I am not computer literate so keep any answers as simple and idiot friendly as possible. I treat it like a car. If I put in the key and turn the ignition on and the enginesprings into life I am content. If not.............. well!

    In order to provide any help we need to understand a little bit more about the problem you are experiencing.
    You indicated the issue occurs when the sytem is not being used. Does this mean that you stop working on the system and the system 'goes to sleep' where the screen goes black, but when you need to wake it back up by pressing keys on the keyboard or clicking the mouse the system doesn't wake back up? To test for this issue open the System Preferences and click on the Energy Saver preferences. See the 'Computer Sleep' slider to the far right 'Never' setting. You can set the 'Display sleep' setting to any number you prefer. With these settings see if the issue still occurs and let us know the results. If it resolves the issue then give Apple a call and let them know you are unable to wake the system when it goes to sleep. You shouldn't be having that issue.

  • Why does my adobe audition cs6 stop working when i try and make an edit in windows 7?

    why does my adobe audition cs6 stop working when i try and make an edit in windows 7?

    You might get more help asking in Audition CS5.5, CS6 & CC
    This forum is about the Cloud as a delivery process, not about using individual programs
    If you start at the Forums Index https://forums.adobe.com/welcome
    You will be able to select a forum for the specific Adobe product(s) you use
    Click the "down arrow" symbol on the right (where it says All communities) to open the drop down list and scroll

  • Why does my iphone 3g keep freezing?

    why does my iphone 3g keep freezing?

    I restored it on I tunes as well did something on the phone. The lastest seems to have helped it but I haven't used it much yet!  Thanks for the help & I'll let you know!

  • Why does my Adobe Reader installation time out?

    Why does my Adobe Reader installation time out at 64 percent on Windows XP?
    I am currently running version 9.5.2.
    Does anyone have a solution please.

    Hi,
    This "timeout at 64%" issue has been reported more than a few times  here.
    You can try direct download from
    http://get.adobe.com/reader/enterprise/
    If you can dedicate some time and help to investigate the issue, here is what I would ask:
    Before trying the link I have provided, can you please enable verbose MSI logging and try to install Reader the way you did originally - I assume that you used Adobe.com, right?
    If it fails again at 64%, please find the latest MSIxxxxx.log file in the Temp folder and send it to me.
    To enable Windows Installer logging
    http://support.microsoft.com/kb/223300
    ...open the registry with Regedit.exe and create the following path and keys: 
    HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows\Installer
    Reg_SZ: Logging
    Value: voicewarmupx
    The Temp folder on Windows XP is
    C:\Documents and Settings\[YourUserName]\Local Settings\Temp

Maybe you are looking for

  • Dock won't auto open when I move the cursor there anymore!

    All of a sudden, for what seems like no reason at all, my dock no longer opens when I put the cursor over on the side. I tried putting the dock on the right and it still doesn't work. I now have to have the "Automatically show or hide the dock" box u

  • Ping in solaris 10

    Hi , i am havign a problem with ping in solaris 10 . i need the ping to return the actual canonical name not the alias . ( like in solaris 8 ) but in solaris 10 wheni use ping it just returns the alias e.g. in sol 10 .. ping active-1 active-1 is aliv

  • How can i buy iPhone shipping to Russia?

    how can i buy iPhone shipping to Russia?

  • HELP! I think my iPod died!

    So I went and installed the new firmware, as iTunes prompted. When it told me to plug it into a power source I did that and all was fine until it started to refresh. I wait about 15 minutes and the bar had not moved AT ALL, so I (rather foolishly, I

  • Will 64-Bit Windows OS run in Parallels

    dont know if this is the right place, but i'm looking at buying Windows Vista Home Basic 64-Bit to run on my Mac (although i expect to hardly use it). I'll be using Parallels Desktop 4.0 as opposed to Bootcamp, was just wondering before i buy, does P