Why does my Adobe Reader (10.1.3) freeze-up when I down load statements from some websites?
Why does my Adobe Reader (10.1.3) freeze-up when I down load statements from some websites?
When I down load statements from some websites, the pdf freezes and I get a message that the website is not responding and that windows is checking for a solution for this problem. I have uninstalled and reinstalled many times. I really like the Adobe Reader, but I need answers on why this is happening and how to fix it. AN AUTOMATIC UPDATE FROM 08/23/11 DOESN’T CUT IT!!
Acrobat Cleaner Tool
Mylenium
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Why does my Adobe Reader DC stop working when I click scroll down options?
I used to use PDF Suite 2014 Standard to view pdf files.
However, tonight a message appeared when I attempted to open files saying ..."if the document does not load then the pdf viewer may not be able to display this type of document"
I went to the website provided to download Adobe Acrobat Reader DC.
Although I was able to load pdf documents and fill in forms, the program repeatedly would crash whenever I attempted to click on scroll down options on forms.
Any help is appreciated
....and talk/write slowly for I am not super computer literate.
Regards,
LuisaDear Aedesh, Thank you for your assistance. I did all that you instructed below, regarding uninstalling, and using the Adobe Reader and Acrobat Cleaner Tool. I restarted my computer, then installed Adobe Acrobat Reader DC (for Windows 7, English and version: Reader DC 2015). I continue to have the problems: (1) When I attempt to use a scroll down option within a pdf form, the program stops working. (2) If I send the pdf to my iPhone, and I open the pdf, I receive the message "Please wait...if the message is not eventually replaced by the proper contents of the document, your pdf viewer may not be able to display this type of document..." However, when I send pdf's created earlier than 4-28-15, I am able to open in my iPhone.I am able to open on my laptop the pdf's created after 4-28-15, but have the scroll option issue (thank you in advance for your patience)Luisa
Luisa Montaini-Klovdahl, Ph.D.Licensed Psychologist &
Captain, US Army Reserves Medical Service Corps4153 Park Blvd
Palo Alto, CA 94306
Telephone: 650.384.6559
Facsimile: 650.384.6547 This e-mail may contain confidential patient information. If you have received this transmission in error, please delete and contact the sender.
From: aadeshs76610910 <[email protected]>
To: Luisa Montaini-Klovdahl <[email protected]>
Sent: Thursday, April 30, 2015 9:55 AM
Subject: Why does my Adobe Reader DC stop working when I click scroll down options?
Why does my Adobe Reader DC stop working when I click scroll down options?
created by aadeshs76610910 in Acrobat Reader - View the full discussionHi Luisa, Please follow the steps below :- 1) Uninstall Adobe Acrobat Reader DC. 2) Run the cleaning tool Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs3) Restart the computer.4) Install Adobe Acrobat Reader DC using this link Adobe Acrobat Reader DC Install for all versions Let me know if the issue persist. Regards,Aadesh If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7499212#7499212 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7499212#7499212 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following"
Start a new discussion in Acrobat Reader by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624. -
Why does my Adobe Reader installation time out?
Why does my Adobe Reader installation time out at 64 percent on Windows XP?
I am currently running version 9.5.2.
Does anyone have a solution please.Hi,
This "timeout at 64%" issue has been reported more than a few times here.
You can try direct download from
http://get.adobe.com/reader/enterprise/
If you can dedicate some time and help to investigate the issue, here is what I would ask:
Before trying the link I have provided, can you please enable verbose MSI logging and try to install Reader the way you did originally - I assume that you used Adobe.com, right?
If it fails again at 64%, please find the latest MSIxxxxx.log file in the Temp folder and send it to me.
To enable Windows Installer logging
http://support.microsoft.com/kb/223300
...open the registry with Regedit.exe and create the following path and keys:
HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows\Installer
Reg_SZ: Logging
Value: voicewarmupx
The Temp folder on Windows XP is
C:\Documents and Settings\[YourUserName]\Local Settings\Temp -
Why does my Adobe Reader X hang ?
I am using Windows XP 32-Bit with Adobe Reader X Verison 10.0.1.434
I often download and view PDFs in my browser, however, lately, I have noticed that my my browser hangs everytime I choose to save the PDF to my computer.
This hanging takes place when I use IE 7, Mozilla Firefox Version 4.0.1 and Google Chrome 11.
What is the issue as this is becoming quite frustrating.Hi,
This "timeout at 64%" issue has been reported more than a few times here.
You can try direct download from
http://get.adobe.com/reader/enterprise/
If you can dedicate some time and help to investigate the issue, here is what I would ask:
Before trying the link I have provided, can you please enable verbose MSI logging and try to install Reader the way you did originally - I assume that you used Adobe.com, right?
If it fails again at 64%, please find the latest MSIxxxxx.log file in the Temp folder and send it to me.
To enable Windows Installer logging
http://support.microsoft.com/kb/223300
...open the registry with Regedit.exe and create the following path and keys:
HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows\Installer
Reg_SZ: Logging
Value: voicewarmupx
The Temp folder on Windows XP is
C:\Documents and Settings\[YourUserName]\Local Settings\Temp -
firefox hangs up and says it "got confused", when I try to switch from using facebook as myself to using facebook as a page I manage.
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
* Don't make any changes on the Safe mode start window.
* https://support.mozilla.com/kb/Safe+Mode
If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
* Use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions.
* Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")
In Firefox 4 you can use one of these to start in <u>[[Safe mode]]</u>:
* Help > Restart with Add-ons Disabled
* Hold down the Shift key while double clicking the Firefox desktop shortcut (Windows)
* https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes -
I just upgraded from Acrobat Reader X to Acrobat Standard XI. Now when I attempt to print e-mails from Outlook 2010, Outlook crashes and becomes "not responding". I have removed all Adobe software from my machine. Run a repair on Outlook 2010. Reloaded Acrobat XI, and still the MS application hangs up. I have spent WAY TOO MANY hours screwing around with this. I work at a multi-national company....technical... blah, blah, blah,... $$$, time..., infrastructure...., blah, blah, blah. I have read some about this problem in the forums already... it seems this problem has been in the light.
Stop holding up the show.... society has enough problems. We're supposed to be the leaders!
What is the fix, or at least, what is the work around.Not sure how to do this except to reply to myself.
The question I asked is not "answered," but for whatever reason Acrobat XI has settled down and is working normally as before. Don't have a clue why. I did not make any further changes in anything. Thanks to those who read my question and pondered. -
Why does IOS 7 cause all my apps to restart when I return to them from the background?
Every time I switch applications, the one that was in the background goes through its hoops as if I was just starting it up. I can't even look at a book without the APP restarting. This started when I upgraded to IOS 7.
Sounds like an update kink. Restart your phone. If that doesn't work then reset all settings.
Settings>general>reset>reset all settings.
When powering the phone on it will prompt you for your pass code it you have one. You will need to input your wifi network and password in again as well as your Apple ID information. -
Why does my card reader not work on my iPad since upgrade?
I use my iPad mini to download photos from my camera when I'm on the road. In the summer I bought the "3 in 1 Card Reader Adapter Cable Camera Connection Kit, 3 Port Card Reader for iPad 4 and iPad Mini by Eurekka" and it worked wonderfully. I was able to download photos (jpg and RAW) directly to the iPad and off the camera, and once home it was a flawless upload to my iMac.
However, once I upgraded to iOS 7 last week I get a message saying the device is not supported. What gives? Will this be fixed or will Apple products only accept Apple accessories from now on?No but I was just trying to find a way in to your help desk. I didn't find
your web page very helpful in this regard.
Douglas Whiteley
In a message dated 10/05/2012 20:43:50 GMT Daylight Time, [email protected]
writes:
Re: why does my adobe reader not work
created by Claudio González
(http://forums.adobe.com/people/Claudio+González) in Adobe Reader - View the full discussion
(http://forums.adobe.com/message/4395059#4395059) -
Why does everyone at my work loose their internet connection when I update Adobe Cloud Products? We are on a 20mb broadband connection and there is around 20 people using computers at my work but when I start my Adobe Cloud Product update or when I try and download my Adobe Cloud Product everyone at my work looses their internet connection and so do I. But the update keeps downloading and installing.
I am sorry FooWingLi but the difficulties you are describing sounds more like a local network configuration issue. I would recommend working with your I.T. department to investigate this matter.
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why does adobe flash not work in my firefox. i have down loaded it several times. it will work in explorer and chrome.
IE uses a different version of Flash than other browsers use. You need to install the Plugin version of Flash for Firefox.
1.Download the Flash setup file from here: <br />
[http://fpdownload.adobe.com/get/flashplayer/current/install_flash_player.exe Adobe Flash - Plugin version]. <br />
Save it to your Desktop.<br />
2. Close Firefox using File > Exit <br />
then check the Task Manager > Processes tab to make sure '''firefox.exe''' is closed, <br />
{XP: Ctrl+Alt+Del, Vista: Shift+Ctrl+ESC = Processes tab}
3. Then run the Flash setup file from your Desktop. -
Why will my Adobe Reader 9 not open the downloaded CA6 Beta file?
Why will my Adobe Reader 9 not open the downloaded CS6 Beta file?
Hi,
If your asking about the photoshopcs6_p1_installnotes.pdf, then it should open with Adobe Reader 9. It does for me with Adobe Reader 9 (9.5.0) on OSX 10.5.8.
The PDF is saved to version 1.4.
regards,
steve -
Why does my Adobe Audition keep crashing on my MacBook Pro?
Why does my Adobe Audition keep crashing on my MacBook Pro? I've updated everything, and there are no other issues. It is OS X and Audition CS6. When I'm mixing a track, it will just shut down with a crash notice. Very frustrating.
Hi,
What is the crash notice you receive? OS X is very good about keeping extensive, detailed crash logs. If you launch Applications > Utilities > Console.app and open the "User Diagnostic Reports" group on the left, can you drag the most recent Audition crash report into an e-mail to [email protected] ? The contents of that file should make it more clear to us why Audiiton or the OS thinks a crash is happening and will help focus troubleshooting. -
I have Acrobat/Adobe Pro, why does it ask me to sigh in or subsribe when I go to convert a file?
You need to sign in to validate your subscription or serial number. Have you already done this once, and it still is asking?
Sometimes with Creative Cloud, I find that I get signed out and have to sign back in. This shouldn't be an issue for a serial number based version, once you've provided your Adobe ID.
mh++ -
Why does not Adobe flash player for iPad ,This is a very big problem
Why does not Adobe flash player for iPad ,This is a very big problem ,I do not know why Apple is so Popular
but Adobe is, in fact, continuing to update Flash for Android.
Only essential bug and security fixes. No new feature updates have been released for 2 years.
Of course we have those who wish fervently that the lack of Flash supprt will damage Apple severely and obsess about it all the time.
I thought they'd realised it was a lost cause ages ago... they mostly seem to have disappeared from this forum, at least... -
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Try this:
Go to: Mac HD/Library/Internet Plug-ins
Trash the AdobePDFViewer.plugin and AdobePDFViewerNPAPI.plugin files
Empty the trash
Relaunch Safari. You can now download undamaged PDFs.
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