Why does my Adobe Reader X hang ?

I am using Windows XP 32-Bit with Adobe Reader X Verison 10.0.1.434
I often download and view PDFs in my browser, however, lately, I have noticed that my my browser hangs everytime I choose to save the PDF to my computer.
This hanging takes place when I use IE 7, Mozilla Firefox Version 4.0.1 and Google Chrome 11.
What is the issue as this is becoming quite frustrating.

Hi,
This "timeout at 64%" issue has been reported more than a few times  here.
You can try direct download from
http://get.adobe.com/reader/enterprise/
If you can dedicate some time and help to investigate the issue, here is what I would ask:
Before trying the link I have provided, can you please enable verbose MSI logging and try to install Reader the way you did originally - I assume that you used Adobe.com, right?
If it fails again at 64%, please find the latest MSIxxxxx.log file in the Temp folder and send it to me.
To enable Windows Installer logging
http://support.microsoft.com/kb/223300
...open the registry with Regedit.exe and create the following path and keys: 
HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows\Installer
Reg_SZ: Logging
Value: voicewarmupx
The Temp folder on Windows XP is
C:\Documents and Settings\[YourUserName]\Local Settings\Temp

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