Why does my airport base station show all green lights but doesn't connect to the internet?
I have an Airport Express Base Station that has been working beautifully up until this morning. For no apparent reason (changes in ANYTHING), I cannot connect to the internet through it. Here's the situation:
The light on the airport is solid green.
Aiport Utility shows all is well...the base station shows up, with green light, IP address, etc.
Network Diagnostics shows "your connection to the internet seems to be working correctly."
Connecting the modem directly to the computer via ethernet cable works fine...internet humming right along.
Connecting the modem to the base station doesn't work, even though all green lights and "all systems go" diagnostics.
Wireless access via iPhone and iPad not working, either, so definitely not computer-based issue.
No changes have been made to anything. I'm running 10.6.8 on a 2007 MacBook Pro.
Can anyone help?
Thanks,
Nancy
Hi Bob,
Thanks for responding.
Does that IP address start with 169, or something else?
The IP address starts with 10.0...
Does this mean that the iPhone and iPad can connect to the wireless network....but not get to the Internet?.....or.....does this mean that the iPhone and iPad cannot connect to the wireless network at all?
They can see and connect to the wireless network, but aren't connecting to the internet, just like my computer. Sorry for not being clear about that.
Can you look on the side of the AirPort Express to locate the model number? Hard to see, you may need a magnifying glass. Starts with an "A" followed by four numbers, as in A1264, or A1084, for example.
The model number on the Airport is A1392.
Any insights based on this info? Thanks for your help.
Nancy
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Your problem is typical Yosemite network.. just reboot the Time Capsule.. no luck reboot the network.. do a restart in correct order.. modem.. wait 2min.. TC .. wait 2min.. clients.
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Power off the TC.. ie pull the power cord or power off at the wall.. wait 10sec.. hold in the reset button.. be gentle.. power on again still holding in reset.. and keep holding it in for another 10sec. You may need some help as it is hard to both hold in reset and apply power. It will show success by rapidly blinking the front led. Release the reset.. and wait a couple of min for the TC to reset and come back with factory settings. If the front LED doesn’t blink rapidly you missed it and simply try again. The reset is fairly fragile in these.. press it so you feel it just click and no more.. I have seen people bend the lever or even break it. I use a toothpick as tool.
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1. Use very short names.. NOT APPLE RECOMMENDED names. No spaces and pure alphanumerics.
eg TCgen5 for basestation and TCwifi wireless name.
If the issue is wireless use TC24ghz and TC5ghz with fixed channels as this also seems to help stop the nonsense. But this can be tried in the second round. ie plan on a first and second round of changes to fix this.. hopefully.. I will point out other steps that can be round2.
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Ensure the TC always takes the same IP address.. you will need to do this on the main router using dhcp reservation.. or a bit more complex setup using static IP in the TC. But this is important.. having IP drift all over the place when Yosemite cannot remember its own name for 5 min after a reboot makes for poor networking.
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In Finder, Go, Connect to server from the top menu,
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There is a lot more jiggery pokery you can try but the above is a good start.. if you find it still unreliable.. don't be surprised.
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http://arstechnica.com/apple/2015/01/why-dns-in-os-x-10-10-is-broken-and-what-yo u-can-do-to-fix-it/
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old... http://docs.info.apple.com/article.html?artnum=106653
Hi, this has worked for a few...
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I even tryed to change the password, restart the PC, restart Time Capsule ...
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You can ignore most of the post above.
But I do still want you to connect direct to the TC without any other connections.
Reset it to factory by holding in the reset and then powering on.. keep holding in reset until the led flashes rapidly. This is a total wipe of settings.
I do want you to use airport utility to access the TC.. to erase the disk, and restart as a fresh new TC.
Do not password it.. do not change anything from defaults except to turn on Guest network give it read and write permissions.. And to set the correct workgroup.. update the TC. .
Then try to access the TC . if it asks for a password it is public. username can be anything but either current username on the pc or admin.
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DELL Inc. Studio XPS 435T
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FairPlay 1.12.20
Apple Application Support 2.0.1
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
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Bonjour 3.0.0.2 (333.2)
Gracenote SDK 1.9.1.485
Gracenote MusicID 1.9.1.102
Gracenote Submit 1.9.1.133
Gracenote DSP 1.9.1.43
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Current user is an administrator.
The current local date and time is 2011-09-08 09:53:57.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
ATI Technologies Inc., ATI Radeon HD 4800 Series
**** External Plug-ins Information ****
No external plug-ins installed.
Genius ID: 226dfd82342c16c01da33b35a257182c
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iTunesHelper 10.4.1.10 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
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Adapter Name: {DA96EEE0-050D-4F34-86AF-08A8499F6D4A}
Description: TAP-Win32 Adapter V9
IP Address: 0.0.0.0
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DHCP Enabled: Yes
DHCP Server:
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DNS Servers:
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Lease Obtained: Thu Sep 08 07:46:11 2011
Lease Expires: Fri Sep 09 07:46:11 2011
DNS Servers: 10.0.1.1
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Using LAN: Yes
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This means everything was successful except connecting to the firmware update server.. why can't I connect to iTunes store??????Only fixed this in the last day or two . . .with this!
https://discussions.apple.com/thread/3588501?start=0&tstart=0
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