Why does my "backing up iphone" freeze when installing the new iOS5

When i plug my phone into the computer it asks "would you like to update to the ios5 etc" when i hit update it "prepares my phone for back up but it never starts the back up.  It freezes in the itunes window and does nothing.  I have let it sit for an hour before and there is absolutely no movement in the backup status bar. 
How do i fix this?

If using Windows iTunes, you may have to set your windows or anti-virus firewall to disabled or learn mode. I dad issues upgrading to iOS 5 with my iPad and this allowed the backup and synch functions to talk to apple.  Good luck...

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