Why does my BIS email appear on one line regardless of punctuation?

Can anyone help?
I am using a BB Storm 9500 and wanting to use BIS email to receive and send my work emails.
Unfortunately, when I reply (to one or all) or forward emails the text appears in one continuous line regardless of the punctuation I use.
The signature also appears on one line despite having put paragraphs in.
PLEASE HELP THIS IS DRIVING ME MADE.
TJE

tje1976 wrote:
It appears as one line on both my device screen (only when non-HTML view is selected)
It appears as one line on your device screen as you are composing a message? Or when you receive that same message?
The BlackBerry ONLY sends email messages using text format, since and easy, with HTML.
Different email readers, like Outlook, can designate to view it's recevied email in plain text only. I am guessing your email reader in Lotus might treating the received messages as having soft returns in the body, or something like that.
I really don't know, I have seen something like you indicate, but rarely and it never bothered me.
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