Why does my Bose Sounddock series 2 start at 0 volume when I connect via airplay?

Question

Whenever I connect to my Bose Sounddock Series 2 using my iPad, iPhone, or iTunes, the volume always starts at zero, so I have to get up, find the remote and turn up the Sounddock manually, every time.  Is this just the way the Sounddock is designed?  Or is mine defective in some way?  Or is there a setting that I can try?  Oh, another thing, I'm connecting to it via the Airport Express.

Answer 1

Hey iPod touch users 101, Have you done trouble shooting 101? (couldn't resist, the 101 thing just screaming to be done, anyway...) Most often the little switch inside the headphone port gets stuck open, so your iPod thinks the headphone jack is still pulled in. Try looking the port with your iPod turned off, do you see anything, pocket lint is most often the culprit. If you see something attempted to blow it out, or use a probe to carefully remove the foreign debris. If that does not work, or you do not see anything, try quickly plugging / unplugging the headphone jack several times about 12 times, free the switch, if contacts are corroded this action should clean them. Check for foreign debris again, may need to repeat this action. Hopefully this solves your issue. You can also try resetting, press and hold the power and home buttons together until the Apple logo appears then release both buttons, or go into Settings>General>Reset, then tap Reset All Settings, but I think from what you have described you problem is hardware not software. If problem continues, contact your Apple store or the Apple Genius Bar, and set up an appointment to have your iPod evaluated. Good luck, Cheers.