Why does my computer crash to blue screen with message when Photoshop is open?

Question

This happened 3-4 times when I was using the trial version and I wasn't sure which program from the trials that was doing it, but it started after I downloaded and used the Adobe Clound trials so I stopped using them. Eventually I went ahead and upgraded to the subcription and have been using Illustrator and Muse for a few days now and have not had a problem until today. I had Photoshop open and minimized, as well as Illustrator, and walked away from my desk. When I returned, the screen was blue with the Windows "shut down to prevent further damage" screen. I have a photo of the message. I realized that I had been using Photoshop the last few times this happened also. It never happened before I tried this software and stopped when I stopped using the trial.
I contacted support and chose to have someone call me back due to the wait. 15 minutes later, I got a call back from India and exlplained this. He got my phone number and asked me to hold while he got someone to help me. ONE HOUR AND 20 MINUTES later someone from India came on and I explained it all over again. He said he was going to check into it and 5 minutes later I was DISCONNECTED. No one called back and there is no option for Adobe, but to call back and start the process ALL OVER AGAIN. From what I see in these forums, it happens all the time and is serious problem with Adobe.I would never do business with a company with this type of horrible support and don't think I will continue my subscription with them. I am a graphic designer and do not have the time for computer crashes and support that does not care.

Answer 1

Thanks, Bill. Your response has been the most helpful. I have not yet tried the steps in your articles, but have a little more info that may help narrow it down. However, it has not happened for a couple weeks. I run a large CAD progam that also has never caused this issue.
The blue death screen occurs only when PS is open and when the computer goes to the screen saver. When I wake my screen this message is there:
"A problem has been detected an windows has been shut down to prevent further damage to your computer.
The problem seems to be caused by the following file: win32k.sys
PAGE-FAULT-IN-NONPAGED-AREA
If this is the first time you've seen this stop error screen, restart your computer. If this screen appears again, follow these steps:
Check to make sure any new hardware or software is properly installed. I this is a new installation, ask you hardware of software manufacturer fo any windows updates you might need.
If problems continue, disable or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shadowing. If you need to use safe mode to remove or disable such components, restart your computer, press F8 to select Advanced startup options, and then select safe mode.
Technical Information:
*** STOP: 0x00000050 (0xE57C1304, 0x00000000, 0xBF8892C3, 0X00000001)
***  win32k.sys - Addre4ss BF8892C3 base at BF800000, DateStamp 4ff2f633"
Beginning dump, blah blah blah.
After this happenend 2-3 time after installing the PS trial, it was obvious that it was the only software change I had made. I stopped using it and went back to using my PS4 and the blue screen never happened again...until I purchase my subscription and used it again. I don't know if any of this helps narrow down what I can test, but you have given me the most knowledgeable feedback. Thanks again.