Why does my computer keep reloading blank pages while reading email ?

My computer constantly reloads a blank page while I am in my email account (Outlook.com- an old hotmail account). I have deleted cookies, deleted history and the cache files according to what one search result told me to do. I have mal-ware and anti-virus which are all up to date along with current windows versions. I reloaded Firefox also, all to no avail. Unless I take my computer to a repair shop, it is difficult to read any email.

That's a good sign! It suggests that one of your extensions does something that isn't fully compatible with Outlook webmail. This might include blocking information that Microsoft's site expects, whether cookies, or something else. Could you review your extensions and see whether any of them might filter/block information from the site, to enhance privacy or reduce annoyances or other reasons?
You can do that on the Add-ons page. Either:
* Ctrl+Shift+a
* orange Firefox button (or Tools menu) > Add-ons
In the left column, click Extensions. Then on the right side, if you see something that might be relevant, you can click its Options dialog to see whether you can make an exception for the live.com site (server that hosts Outlook mail).

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