Why does my computer screen black out

Re: Forums
I'm using an Hp Pavilion Slim Line s5260f desk top pc. I have posted this thread several weeks ago. It seems that I loose my screen on occassion while I am operating my computer. When this happenes the computer blacks out and my screen turns into a very dark shade of blue almost black. Having to force shut down the computer to turn it on again. In the past I have changed my monitor which worked for a while. Another time a short while ago when this happened I unpluged the power chord and the chord going from my monitor to my tower and plugged them in again which worked for a while It has blacked out again. I am asking if anyone has an idea of why this happens on occasion so I can try to address this issue be it now or the next time it happens. I am also hoping that I have posted this question in the proper catogory in the Hp forum. Thank you Jerry.

JrJerry,
Is this the Nvidia driver update that failed to install? It should install.
Working on instructions for event viewer (event viewer may be a dead end) but could you send a screenshot of Device Manager?
Go to Control Panel - Device Manager. Then use Microsoft's snipping tool.
It should look like this ( image ).
I am interested in the display adapter. This image is an example of a system with no device errors.
Please open an admin command prompt. Then enter this command: sfc /scannow
One last thought, roughly when did you purchase your system and when did this problem start? If the system was fine until recently and the Nvidia drivers (software) are corrupted then a restore should correct the problem. I would only suggest this course of action after all else fails, especially not being able to update the Nvidia drivers. If the problems remains after a restore then it is hardware or heat related.
We may have to restore the system back the factory image. Did you create an HP Recovery Disk set?
Make sure you back up all important data as a system recovery will reformat your harddrive and, in the process, erase all data and programs you have installed since you purchased the computer.
If we can't solve this problem maybe one or more of the other very knowledgeable forum members can assist.
One last point, in an earlier reply I had suggested you try DVI if currently using VGA and vice versa. This was suggested to eliminate a possible flakey input-output vga or dvi port connection to the mainboard. This would indicate a mainboard failure. The only solution would be to replace the mainboard with the same type (correctly tatooed HP) mainboard. It may be cheaper to replace the system if this is the case.
Jaco
Errare humanum est.

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