Why does my computer (windows 7 w/iTunes12.0.1.26) not recognize my gen 4 iPod? Trying to sync to my computer and the computer doesn't connect to it... help?
Computer running Windows 7
Itunes 12.0.1.26
iPod Touch 4 gen ios 6.1.6
Computer will not recognize device when plugged in to usb port
yes USB port is working
recognizes other devices
will not recognize 2nd iPod gen 4 either
help?
See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- Then do the other actions of:
iOS: Device not recognized in iTunes for Windows
paying special attention to item #5
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem
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my computer is showing full connection through the airport but wont open any web pages it says it is not connected to the internet... When i hard wire the internet in with the cord it works just fine so i think i somehow messed up or turned of my wi fi capability but i show my airport is on
Your computer is showing it's connected to the Wifi router all right, but perhaps the router isn't connected to the Internet.
If your connecting the Ethernet cable directly to the modem and resetting it, bypassing th erouter and then getting online, fine that's good.
If your connecting to the router directly and getting on the Internet fine, it means the router is connected to the Internet.
If the last one is true then likely what has occured is your DCHP lease is expired because your computer doesn't have the right time and date as the router, it's showing a good signal but your not connecting.
Open System Preference and check the date and time and set it to update to Apple's time server for your location.
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I think I already disabled all the updating functions, yet, SOMETIMES when I start Firefox, (with about:blank), my network monitor shows one to five connections to IP addresses mostly in the 74.125.225.x, 74.125.227.x, 74.125.228.x, and 72.21.x.x ranges. Those ranges include Google, Amazon, and Youtube.
I use Kaspersky, and have scanned multiple times for malware, and even had their technical support look into my computer. They see no malware. It is the Kaspersky Network Monitor that revealed the problem.
As I find them happening, I try to jot down the addresses, (quickly, because some of these connections only last a second or two), then add those to a firewall rule I created to try to combat the problem. Yet, next time I start, new addresses are "attacking". Of course, some get away, because I don't get the address jotted down before it goes away. At one point I used masking that ended up keeping me from Google and Youtube, so I have to add the addresses individually, and my block list in that one rule is 13 items long now. The only IPs not in those ranges are 23.5.251.27, and 173.194.46.5. Not sure where those go.
I used to get attacked by addresses in the range that includes Amazon ... 72.21.x.x. I have a separate firewall rule for them that has 33 addresses being blocked.
I should not have to do all that. Firefox should start and just sit there quietly until I start clicking or typing in it. This has been happening in Firefox versions going back to 11. May have gone on before that, but I wasn't tracking it then.
Also, it doesn't always happen, or, more precisely, with addresses I have not already blocked, (because my only way to know it's happening is when the connections are allowed to be made). It does not always happen right after Firefox is up, but sometimes several minutes later. I have started Firefox and just sat and watched the network monitor without doing anything in Firefox, and have seen this happen up to 15 minutes after I start Firefox ... mostly just two or three minutes when there's a delay at all.Firefox does not do anything but sit on about:blank after I start it as long as I have a firewall rule enabled that completely blocks these subnets:
74.125.222.0/24
74.125.227.0/24
74.125.228.0/24
173.194.46.0/24
173.194.115.0/24
173.194.121.0/24
64.233.171.0/24
54.230.90.0/24
54.230.88.0/24
72.21.194.0/24
72.21.195.0/24
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207.171.163.0/24
Otherwise, Fire fox creates connections to one to five addresses in those ranges. Note that there are more than 5 subnets above, but usually three connections satisfies whatever purpose these connections are being made for. If I had some links or whatever that is causing these connections, I would expect all of them would come up every time.
Also, these connections do not start immediately upon starting Firefox, they wait up to 15 minutes to start ... fifteen minutes of just sitting idle ... no actions on my part that could possibly initiate them. Usually these start within three minutes. A typical ploy of malware is to wait until no one is looking, or the until there's a forest to put their tree in so it won't be noticed.
While the above rules are in place, I do not have access to Amazon, Youtube, or Google, (or any of the various blog sites and services sponsored by Google, including Google Maps and Gmail). That list may not be complete, as I have other firewall rules in place that mainly block individual addresses.
It seems to me as simple as; figure out who owns those subnets, and you have your bad guys. Then go after them.
It's true that I have a bookmarks to Google, Gmail, and Youtube, but these are not "active" bookmarks nor RSS feeds. I have not voluntarily gone to Amazon on this computer.
The traffic being transmitted is unknown. It is usually not extremely large amounts of data ... less than a meg, but I have seen close to a Gig transmitted out of my computer, and over 400 meg transmitted to my computer, when I was not paying attention to block the offender. Even if it's small amounts, things like cookies, path structures, configuration settings, histories, etc. do not involve a lot of data, but, to me, represent a security breach, if someone decides to look at them unsolicited by me, not unlike your landlord, mortgage holder, or neighborhood police officer walking into your home while you're not there, and taking pictures of, or simply inventorying your belongings.
It is VERY much like some sort of backdoor malware. No malware is detected on my computer.
I looked at the suggestion above for OS changes for logging HTTP activity, but the author neglected to include instructions for backing out these changes after using them. If this were to create more jewels in a drawer the thief has access to, reformatting and restoring my drive is not the kind of back out process I enjoy. Therefore it would be foolish to apply them. To me it would be like bungee diving with no bungee. Fun until you hit the bottom. Give me the bungee, let me make sure it's short enough, then I'll dive. -
I recently exchanged my faulty iPad while travelling.i backed it up to brother's laptop and fneedlessly backed up all iTunes purchases.... I synced new iPad with brother's laptop and now all albums appear but none will play. Any suggestions? Many thanks.
iPad not appearing in iTunes
http://www.apple.com/support/ipad/assistant/itunes/
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
IOS: Syncing with iTunes
http://support.apple.com/kb/HT1386
Apple - Support - iPad - Syncing
http://www.apple.com/support/ipad/syncing/
ITunes: Syncing media content to your iOS devices
http://support.apple.com/kb/ht1351
FYI
Complete guide to using iOS 6
http://howto.cnet.com/ios-6-complete-guide/
Guide to Built-In Apps on iOS
https://sites.google.com/site/appleclubfhs/support/advice-and-articles/guide-to- built-in-apps-ios
You can download a complete iOS 5 iPad User Guide and iOS 6 iPad User Guide here: http://support.apple.com/manuals/ipad/
Also, Good Instructions http://www.tcgeeks.com/how-to-use-ipad-2/
Apple - iPad - Guided Tours
http://www.apple.com/ipad/videos/
Apple iPad Guided Tours - Watch the videos see all the amazing iPad apps in action. Learn how to use FaceTime, Mail, Safari, Videos, Maps, iBooks, App Store, and more.
http://www.youtube.com/watch?v=YT2bD0-OqBM
http://www.youtube.com/watch?v=ROY4tLyNlsg&feature=relmfu
http://www.youtube.com/watch?v=QSPXXhmwYf4&feature=relmfu
How to - Articles & User Guides & Tutorials
http://www.iphone-mac.com/index.php/Index/howto/id/4/type/select
iPad How-Tos http://ipod.about.com/lr/ipad_how-tos/903396/1/
You can download this guide to your iPad.
iPad User Guide for iOS 5
http://itunes.apple.com/us/book/ipad-user-guide-for-ios-5/id470308101?mt=11
Cheers, Tom -
How can I reset the ipod with windows Vista?
Put it on the dock connector, connect it to your computer, and charge it for at least 30 minutes then see if your computer can see it.
Message was edited by: deggie -
Server does not recognize my username/password when trying to email photos
I am trying to mail photo's from my Iphoto's through my email account. However each time I try to send the pics I get a message that the server does not recognize my username/password. I have a password for my Bell sympatico account which is the account I am trying to use, but when I enter that password I get the does not recognize message. I then tried to use my Apple password and again same message.
Thank you to anyone who can help me
MaureenHi Bob,
The following is exactly what I do, I go to IPHOTO and click on the photo I want to send, then I go to the Share menu and insert the email address where I want it sent. In that message it shows my other account which is my email address that I use all the time for all my correspondance. So I have that as the address I am sending from
Then I hit send and a text box comes up saying there is some text related to the photo looks like you could put a description here so I just hit Send anyway. Then I hit the send key and that is when the message box pops up with my complete email address with ;smtp.me.com" at the end . None of those letters or characters are in my email address. Any help you can offer I am greatly appreciative!
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This question is for Adobe Customer Service, thanks.
Why does Illustrator on Windows 7, 64bit, take 30seconds+ to save a simple image comprising of two rectangles only (screen shot below)? I set up a document like this to test the speed, since I've been having trouble saving all documents - they hang, sometimes with the 'this program is not responding' message. Switching to CC is not an option.
If it helps, I can come down to the Adobe San Francisco office with my computer. I've spent a long time trying to resolve this without success.
Btw, Photoshop CS6 saves fine.
Thanks again.knot,
Customer Care is over there:
I believe this is one for Customer Care (tick I Still Need Help and hope for an agent available for a chat),
http://helpx.adobe.com/contact.html?product=illustrator&topic=downloading-installing-and-s etting-up
Sometimes staff appear here.
We are just the natives.
Can you create artwork without delays?
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Why does my computer display a spinning coloured wheel that stops me from doing anything, the only way to get rid is to switch off and reload...
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Step 1
For this step, the title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
In the top right corner of the Console window, there's a search box labeled Filter. Initially the words "String Matching" are shown in that box. Enter "BOOT_TIME" (without the quotes.)
Each message in the log begins with the date and time when it was entered. Select the BOOT_TIME log message that corresponds to the last boot time when you had the problem. Now clear the search box to reveal all messages. Select the ones logged before the boot, during the time something abnormal was happening. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
For example, if the system was unresponsive or was failing to shut down for three minutes before you forced a restart, post the messages timestamped within three minutes before the boot time, not after. Please include the BOOT_TIME message at the end of the log extract—not at the beginning.
If there are long runs of repeated messages, please post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Some private information, such as your name, may appear in the log. Anonymize before posting.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Step 2
In the Console window, select
DIAGNOSTIC AND USAGE INFORMATION ▹ System Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar.
There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of reports. A crash report has a name that begins with the name of the crashed process and ends in ".crash". A panic report has a name that begins with "Kernel" and ends in ".panic". A shutdown stall report has a name that ends in ".shutdownstall". Select the most recent of each, if any. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot. It's possible that none of these reports exists.
I know the report is long, maybe several hundred lines. Please post all of it anyway.
If you don't see any reports listed, but you know there was a crash or panic, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
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HT1420 Why does my computer keep asking to be authorized when i put my iphone on the charger?
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Authorization and Deauthorization
See iTunes Store- About authorization and deauthorization for Macs.
See How to Authorize or Deauthorize iTunes | PCWorld for Windows.
In iTunes you use the Authorize This Computer or De-authorize This Computer option under the Store menu in iTunes' menubar. For Windows use the ALT-S keys to access it.
More On De-authorizing Computers (contributed by user John Galt)
You can de-authorize individual computers, but only by using those computers. The only other option is to "de-authorize all" from your iTunes account.
1. Open iTunes on a computer
2. From the Store menu, select "View my Account..."
3. Sign in with your Apple ID and password.
4. Under "Computer Authorizations" select "De-authorize All".
5. Authorize each computer you still have, as you may require.
You may only do this once per year.
After you "de-authorize all" your authorized computers, re-authorize each one as required.
If you have de-authorized all computers and need to do it again, but your year has not elapsed, then contact: Apple - Support - iTunes - Contact Us. -
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I had a similar problem after upgrading to Windows 7. The problem seemed to be that there was a dialog box that opened
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You should post that on the Boot Camp forum, that is where all the Boot Camp and Windows guys hang out.
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I have a DVD I recorded from my tv. I am trying to make copies and when I insert the DVD, I get a message saying the DVD is blank, which it is not. My questions are: Why does my computer think it's blank? And how can I copy the DVD providing my computer recognizes there is content on it?
Thanks, SheilaTV video typically is copyrighted content. We'd be breaking several rules trying to help you. Good luck!
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Why does my computer keep disconnecting from my wifi?
Why does my computer keep disconnecting from my wifi?
Some users with various Wi-Fi problems have reported that they were given the following instructions by Apple Support, sometimes with success. After completing the procedure, you'll have to recreate all your settings in the Networkpreference pane. Make sure you know how to do that before you begin. Taking screenshots of the preference pane may be helpful.
Step 1
Back up all data.
Triple-click anywhere in the line below on this page to select it:
/Library/Preferences/SystemConfiguration
Right-click or control-click the highlighted line and select
Services ▹ Reveal
from the contextual menu.* A folder should open with an item named "SystemConfiguration" selected. Move the selected item to the Trash. You may be prompted for your administrator password. Reboot and recreate the network settings.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combinationcommand-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
Step 2
Reset the System Management Controller.
Step 3
Reset the PRAM. -
Why does my computer occasionally/randomly tell me "I need to restart..." - in four languages. Something ain't right.
Thanks, rkaufmann87, that sounds like me all over. I didn't have a DiagnosticReports folder but I did have a "PanicReporter" folder. I have copied the most recent log (from earlier today) below. I would be grateful for your thoughts on solution or any further direction you can provide. Thanks.
2011-11-17-085303.panic
Thu Nov 17 08:53:13 2011
panic(cpu 2 caller 0x00143764): "zalloc: \"kalloc.4096\" (311818 elements) retry fail 3"@/SourceCache/xnu/xnu-1228.15.4/osfmk/kern/zalloc.c:966
Backtrace (CPU 2), Frame : Return Address (4 potential args on stack)
0x7ef4f888 : 0x12b4c6 (0x45f91c 0x7ef4f8bc 0x13355c 0x0)
0x7ef4f8d8 : 0x143764 (0x4614d8 0x460150 0x4c20a 0x3)
0x7ef4f978 : 0x12fdc2 (0x26f045c 0x1 0x3df2d040 0x12ffb7)
0x7ef4f9a8 : 0x1304e9 (0xd3c 0x1 0x7ef4f9d8 0x8c)
0x7ef4f9d8 : 0x97e2436d (0xd3c 0xaa99a80 0x7ef4fa18 0x12fdc2)
0x7ef4fa08 : 0x97e277b3 (0x1 0xd38 0x7ef4fa38 0x68d89e00)
0x7ef4fa28 : 0x97e23514 (0x68d89e14 0x0 0x0 0x0)
0x7ef4fa58 : 0x3bfc6b (0x3df2d054 0x2b9317f8 0x0 0x24f0a3)
0x7ef4fa98 : 0x3bfd28 (0x2b9317f8 0xaa02904 0x0 0x0)
0x7ef4fab8 : 0x3af826 (0x2b9317f8 0x0 0x0 0x0)
0x7ef4fae8 : 0x248b69 (0x2b92dbf4 0x0 0x7ef4fbe8 0x100007f)
0x7ef4fce8 : 0x23ee2e (0x7b19f300 0x14 0x14 0x6)
0x7ef4fd28 : 0x240ba9 (0x7b19f300 0x14 0x6 0x0)
0x7ef4fe48 : 0x240be5 (0x7b19f300 0x0 0x1 0x549124)
0x7ef4fe68 : 0x22ca34 (0x2 0x7b19f300 0x7ef4fea8 0xffffffff)
0x7ef4fea8 : 0x21b36e (0x2 0x7b19f300 0x0 0x0)
Backtrace continues...
Kernel loadable modules in backtrace (with dependencies):
com.symantec.kext.confidentialData(1.3f44)@0x97e22000->0x97e2dfff
dependency: com.symantec.kext.internetSecurity(1.3.2f5)@0x62b000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
9L30
Kernel version:
Darwin Kernel Version 9.8.0: Wed Jul 15 16:55:01 PDT 2009; root:xnu-1228.15.4~1/RELEASE_I386
System model name: MacPro1,1 (Mac-F4208DC8)
System uptime in nanoseconds: 145228120280331
vm objects:5850460
non-kernel map entri:1264428
kernel map entries:8462300
pv_list:1851864
kalloc.16:5443584
kalloc.32:81367040
kalloc.64:63418368
kalloc.128:2445312
kalloc.256:80748544
kalloc.4096:1277206528
kalloc.8192:2015232
vm pages:66613448
ipc ports:1197700
MAC Labels:1326168
vnodes:5018400
namecache:1644240
HFS node:6737024
HFS fork:2779840
buf.4096:2920448
buf.8192:56360960
Kernel Stacks:1785856
PageTables:29204480
Kalloc.Large:11616404
unloaded kexts:
com.apple.iokit.IOUSBMassStorageClass 2.0.8 - last unloaded 78388390721999
loaded kexts:
com.symantec.kext.fw 1.0.3f5
com.symantec.kext.confidentialData 1.3f44
com.symantec.kext.filesecurity 1.3.3f65
com.symantec.kext.SymAPComm 11.1.2f17
com.symantec.kext.pf 4.1.1f13
com.symantec.kext.ips 3.2f8
com.symantec.kext.internetSecurity 1.3.2f5
com.apple.driver.iTunesPhoneDriver 1.0 - last loaded 78264274723293
com.apple.iokit.IOUSBMassStorageClass 2.0.8
com.apple.filesystems.msdosfs 1.5.5
com.apple.driver.AppleHWSensor 1.9d0
com.apple.filesystems.autofs 2.0.2
com.apple.driver.AppleUpstreamUserClient 2.7.5
com.apple.driver.AppleHDA 1.7.1a2
com.apple.iokit.IOBluetoothSerialManager 2.1.9f10
com.apple.GeForce 5 -
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