Why does my Creative Cloud desktop aplication not work? I can't see the menu options.

This is the image a see when it is activated.

BLANK Cloud Screen http://forums.adobe.com/message/5484303 may help
-and step by step http://forums.adobe.com/thread/1440508?tstart=0
-and http://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html

Similar Messages

  • Why did my Creative cloud desktop app stop working!

    Why did my Creative cloud desktop app stop working! Ask me to remove and install it with a new download only for that to not fix or work!  Sending me around in circles! Very frustrating and annoying!

    Not sure on the error message!  OS yosomvite 10.10.3.
    my Desktop cloud stopped working, and error messages asked me to re-install it, after uninstalling the original one. The new download loads and gets to half way before disappearing ad nothing happening? back to square one. Tried re-starting and re downloading = same...... .
    help....

  • Iphone not work i can only see the APPLE NOT WORK, iphone not work i can only see the APPLE NOT WORK

    iphone not work i can only see the APPLE NOT WORK, iphone not work i can only see the APPLE NOT WORK

    First, try to reset by holding the sleep and home button for about 10sec, until the Apple logo comes back again.
    If this does not help, connect in recovery mode and restore, explained in this article: iOS: Unable to update or restore

  • Why does Adobe Creative Cloud desktop app keep crashing?

    After loggin in to my account via the adobe Creative cloud desktop app the timer spins for a few seconds and then crashes without generating a report. I am on Mac OS10.7.5. I have done an uninstall of Creative cloud and reinstall of latest version. No joy. I have done a complete clean of Cloud using the app from the Adobe web site. After reinstall of Cloud problem still exists. I have renamed the OOEB file in Application Support so a new one is generated. Same problem. My loggin details work when I go into my account online. When I try to install apps from there it opens the desktop app and crashes. Any ideas?

    Hi Jos,
    Adobe creative cloud desktop does support proxy auto config file however you may need to open outbound for below Adobe links on your firewall.
    Address
    Ports
    ccmdls.adobe.com
    443
    ims-na1.adobelogin.com
    80
    443
    ims-prod06.adobelogin.com
    443
    na1r.services.adobe.com
    80
    443
    prod-rel-ffc-ccm.oobesaas.adobe.com
    443
    prod-rel-ffc.oobesaas.adobe.com
    443
    lm.licenses.adobe.com
    80
    443
    ccmdl.adobe.com
    80
    swupmf.adobe.com
    80
    swupdl.adobe.com
    80
    prod.acp.adobeoobe.com
    443
    interaction.adobe.com
    443
    Thanks,
    Ashish

  • Creative cloud desktop app not working!!! won't let me sign in or reinstall

    MAC os 10.7.5
    Creative Cloud does not work!
    Customer is waiting for work done, and this cost me money!!!! So help me please!
    I can't sign in to my Creative Cloud  desktop application. It opens, I enter my info, and then, I have a message you are no longer signed in. I tried to close the app several times, and also reinstall it. Nothing doesn't help.
    Uploading is not allowed bacause Creative Cloud desktop does not work, fonts are missing because Typekit does not work!!!!!!!!

    Hello paulina,
    sometimes - for whatever reasons - CC doesn't "want" to work. In this case you should CC completely delete and reinstall by help of Adobe Creative Cloud Cleaner Tool, don't use your own resources, that's insufficient!
    I quote: ... helps resolve installation problems for Adobe Creative Cloud and Adobe Creative Suite (CS3-CS6) applications. The tool removes installation records for prerelease installations of Creative Cloud or Creative Suite applications. It does not affect existing installations of previous versions of Creative Cloud or Creative Suite applications.
    Please use: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html. Please follow the prescribed sequence of operations
    If necessary and for further questions and if "open" please use chat, I had the best experiences.
    Hans-Günter

  • Why does my creative cloud desktop disappears after I reboot?

    Everytime I reboot my MacBook Pro I have to re-install Creative Cloud on my machine. It used to remain in the creative cloud folder and stay at the top of my screen. Now it does neither. Help!?!?!

    I'm having the same problem, every time I shut down the mac the icon disappears and doesn't load from my applications. Is there a bug fix for this?

  • Creative cloud desktop app not working

    Hello i have down loaded the Creative Cloud App to my PC and it just opens up with a clear box it only gives me the option for help and pin not log in or download ??? ive tried un installing and re installing and noting chamges

    Cambridge news is the behavior your describing similar to the screen shot in App doesn’t open | Progress wheel spins continually?  If so then please utilize the steps within the document to resolve the current error.

  • HT1386 I followed the instruction above but still it did not work, I can't see the free on itunes

    I can't sync my ipad but I already followed the instructions on apple support?

    I am having the same problem for one song.  I've tried deauthorizing and then authorizing the computer but it doesn't work.  I can play the song on my iPhone and iPad but not my computer.  Any help here would be greatly appreciated.

  • Adobe creative cloud desktop is not detecting my internet connection?

    adobe creative cloud desktop is not detecting my internet connection?

    i connected with the adobe people through 'contact an agent'.
    very helpful, they remote managed my desktop to fix the issue.
    apparently something to do with permissions not activated for adobe, not sure how and why this happens though, or why it was fine earlier and suddenly stoppped.
    they insisted it was to do with being on a wifi connection but that's not possible because i have my laptop right next to my desktop and that was working fine.
    it took about four hours to fix though, so be patient!

  • Hello , I'm having failed the Creative Cloud Desktop installation ( error code 1 ) . can you help me?

    Hello , I'm having failed the Creative Cloud Desktop installation ( error code 1 ) . can you help me?

    Error: "Failed to install" | Creative Cloud Desktop

  • Got macbook stolen, got creative cloud on the stolen mac. Got myself a new mac and installed creative cloud on that computer. How can i lock the creative cloud membership on the stolen mac. I do not have iCloud.

    got macbook stolen, got creative cloud on the stolen mac. Got myself a new mac and installed creative cloud on that computer. How can i lock the creative cloud membership on the stolen mac. I do not have iCloud on the stolen mac.
    And will the thievs be able to purchase things from itunes or adobe with my cardinfo? I have a password who comes up overtime i download anything, but i never used itunes on buying things. I just registred there.

    What is iCloud, and did you ask Apple about their "I" product? (The Cloud is not iCloud, whatever that may be)
    Remove license on a computer http://forums.adobe.com/thread/1442423?tstart=0 may help
    -http://helpx.adobe.com/x-productkb/policy-pricing/error-maxium-acitvation-exceeded.html
    If that doesn't work, you'll need to contact Adobe (this is an open forum, not Adobe support)
    Adobe contact information - http://helpx.adobe.com/contact.html
    -Select your product and what you need help with
    -Click on the blue box "Still need help? Contact us"
    For anything else, contact your credit card company and have a new card issued if you had any information on your stolen computer... and go to ALL of your online accounts and change your passwords

  • This is how I am supposed to contact to have my annual creative cloud membership refunded?  I cancelled immediately upon seeing the charge and followed the instructions given and wound up here.  Am I supposed to share my username and password with the for

    This is how I am supposed to contact to have my annual creative cloud membership refunded?  I cancelled immediately upon seeing the charge and followed the instructions given and wound up here.  Am I supposed to share my username and password with the forum?  Adobe, I am about to go social with my frustrations!

    No, this is a public forum, as in user-to-user, so you should not share any private information here.  You will need to contact Adobe Support by chat or phone, which is apparently getting harder and harder to do.  Use the link below and choose the Still Need Help? option at the bottom in the blue area - in the section that opens take your pick of chat or phone.
    Contact Customer Care

  • HT5634 The "automatic Install" in the windows support software does not work. I cannot see the USB in Windows to manually start set uo

    The "automatic Install" in the windows support software does not work. I cannot see the USB in Windows to manually start set up.
    I have downloaded windows support software from Apple 3 time with the same result.  Where can I get a clean copy of the Windows support software?

    Did you correctly format your usb stick in accordance with the Boot Camp installation instructions? Go here to the Boot Camp System Requirements page, http://support.apple.com/kb/HT5634, look for your computer model/year and download the correct version of Windows Support software.

  • On another PC I want to backup my bookmarks but my Firefox browser is not working how can I do the backup before I reinstall Firefox

    On another PC I want to backup my bookmarks but my Firefox browser is not working how can I do the backup before I reinstall Firefox.
    Firefox can't renew it's last tabs and now won't run and let me do a backup

    It is possible that there is a problem with the files sessionstore.js and sessionstore.bak in the Firefox Profile Folder.
    Delete the sessionstore.js file and possible sessionstore-##.js files with a number and sessionstore.bak in the Firefox Profile Folder.
    *Help > Troubleshooting Information > Profile Directory: Open Containing Folder
    *http://kb.mozillazine.org/Profile_folder_-_Firefox
    Deleting sessionstore.js will cause App Tabs and Tab Groups and open and closed (undo) tabs to get lost, so you will have to create them again (make a note or bookmark them).
    See also:
    *http://kb.mozillazine.org/Session_Restore
    *http://kb.mozillazine.org/sessionstore.js
    *http://kb.mozillazine.org/Multiple_profile_files_created

  • My macbook screen doesn't work so I have connected it to the TV and now nothing works, I can't see the dock or the finder bar, no folders on desktop either. I don't know what to do!

    My macbook screen doesn't work so I have connected it to the TV and now nothing works, I can't see the dock or the finder bar, no folders on desktop either. I don't know what to do!

    Do you see anything on the TV?
    If you just see your desktop, then your MacBook is defaulting to extended display mode. Try pressing the Command + F1 keys to see if you get the menu bar and other icons.
    ~Lyssa

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