Why does my creative cloud open blank panel

when i open creative cloud the panel is blank and it wont let me see any of my apps big issue :!

Hi onpoiint,
Here is a forum post that lists solution to help resolve this issue. Try the steps in this forum post and let me know if you still need assistance.
https://forums.adobe.com/message/5510766
Thanks
Scott

Similar Messages

  • Why does my Creative Cloud desktop aplication not work? I can't see the menu options.

    This is the image a see when it is activated.

    BLANK Cloud Screen http://forums.adobe.com/message/5484303 may help
    -and step by step http://forums.adobe.com/thread/1440508?tstart=0
    -and http://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html

  • Why does the Creative Cloud show up blank???

    I have unistalled and reinstalled the creative cloud many times, along with restarting my computer. I have also tried all of these solutions many times: CC desktop lists applications as "Up to Date" when not installed.
    Any updated solutions to help me with my problems?
    R

    Hi Rgold13,
    Are you logging as an administrator. Have you used the Adobe Clean tool to remove all of the partial installed files? The steps in the link that you posted should resolve this issue. Removal of the OPM.DB usually works. Did you find the file? Often people have a difficult finding the file. I would suggest to go thru the steps in this help doc for network troubleshooting steps. Check your hosts file for network connection.
    http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
    Let us know if you need further assistance.
    Thanks
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  • Why does Adobe Creative Cloud desktop app keep crashing?

    After loggin in to my account via the adobe Creative cloud desktop app the timer spins for a few seconds and then crashes without generating a report. I am on Mac OS10.7.5. I have done an uninstall of Creative cloud and reinstall of latest version. No joy. I have done a complete clean of Cloud using the app from the Adobe web site. After reinstall of Cloud problem still exists. I have renamed the OOEB file in Application Support so a new one is generated. Same problem. My loggin details work when I go into my account online. When I try to install apps from there it opens the desktop app and crashes. Any ideas?

    Hi Jos,
    Adobe creative cloud desktop does support proxy auto config file however you may need to open outbound for below Adobe links on your firewall.
    Address
    Ports
    ccmdls.adobe.com
    443
    ims-na1.adobelogin.com
    80
    443
    ims-prod06.adobelogin.com
    443
    na1r.services.adobe.com
    80
    443
    prod-rel-ffc-ccm.oobesaas.adobe.com
    443
    prod-rel-ffc.oobesaas.adobe.com
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    lm.licenses.adobe.com
    80
    443
    ccmdl.adobe.com
    80
    swupmf.adobe.com
    80
    swupdl.adobe.com
    80
    prod.acp.adobeoobe.com
    443
    interaction.adobe.com
    443
    Thanks,
    Ashish

  • WHY DOES MY CREATIVE CLOUD ALWAYS SAY START TRIAL! ! ! ??? I cant update lightroom correctly. Please Help.

    HOw do i fix this issue once and for ALL! THis will be the third time now that i bring this up to adobe.

    Does your Cloud subscription properly show on your account page?
    If you have more than one email, are you sure you are using the correct Adobe ID?
    https://www.adobe.com/account.html for subscriptions on your Adobe page
    If yes
    Some general information for a Cloud subscription
    Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
    Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
    -Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
    -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
    -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
    -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
    -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
    -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
    If no
    This is an open forum, not Adobe support... you need Adobe staff to help
    Adobe contact information - http://helpx.adobe.com/contact.html
    -Select your product and what you need help with
    -Click on the blue box "Still need help? Contact us"

  • Why does the creative cloud stop installing and never finishes?

    Ok so I downloaded the free trial and everything was working out until i double clicked the installer and it said it was installing and 2 secs later when the blue bar(loading bar) started it closed the installation and won't work? Does anyone know why or send me a video on how to solve this issue?

    Andrew_106 for information on how to install the Creative Cloud Desktop application please see Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html.

  • Why does my Creative Cloud Photoshop show I am on a trial version

    why does my Photoshop CC tell me that I am on a 30 day trial version with only so many days left ?

    Hi neepdocker,
    Please follow the steps in the link:
    http://helpx.adobe.com/creative-cloud/kb/creative-cloud-trial-mode.html
    http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
    Incase the issue still persists, please contact Adobe at http://adobe.ly/yxj0t6.
    Regards,
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  • Why can't I download Photoshop CC(2014) and why does my Creative cloud app show updates for CC(2014) products I do not have?

    Why can't I download Photoshop CC(2014) to my Mac Pro desktop running OSX 10.9.3.  My Creative Cloud app shows updates for all apps that I have as CS6 on my desktop but I have only subscribed to Photoshop CC.  Lightroom shows Install but it is installed.  Trying to Install Photoshop CC(2014) results in and error message "Installation failed Errors encountered during installation.(7) more information.
    More information gives Exit Code: 7
    Please see specific errors below for troubleshooting.  For Example, ERROR:
    - 0 fatal error)s), 0 error(s)
    I also cannot directly download from my account on the web.  This has been going on for a week or more and I have tried numerous suggestions on the forums but got nowhere.  I uninstalled Creative Cloud app today but could not find the installer again so I assume that was deleted.  I cannot download that now as on Adobe's site it says we are experiencing problems.  Aren't we all.
    I was happy with CC until last week but now cannot recommend it.
    I also have a Macbook Pro retina and Photoshop CC(2014) downloaded no problem on that. 

    Code 6 & Code 7 http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
    or
    Link for Download & Install & Setup & Activation problems may help
    -Online Chat http://www.adobe.com/support/download-install/supportinfo/

  • Why does my creative cloud desktop disappears after I reboot?

    Everytime I reboot my MacBook Pro I have to re-install Creative Cloud on my machine. It used to remain in the creative cloud folder and stay at the top of my screen. Now it does neither. Help!?!?!

    I'm having the same problem, every time I shut down the mac the icon disappears and doesn't load from my applications. Is there a bug fix for this?

  • Why does the Creative Cloud app steal focus multiple times when it starts up?

    I am running Windows 8.1. When my system boots up, I've set Creative Cloud to launch at startup. I like to have the CC app running in the background so I can keep all of my apps up to date.
    The problem is that the CC app steals the operating system's focus multiple times when it launches. For example, right after I log in to Windows, I'll usually launch Chrome. If I start typing something in the address bar, I am interrupted halfway through as the CC app launches and steals the focus. So then I reset the OS focus to Chrome and start typing again. And then CC usually steals the focus again after a couple of seconds.
    I've verified that it is CC by disabling launch-at-startup. Doing this makes the problem go away.
    This is completely obnoxious and unnecessary. If an app launches in the background, it shouldn't steal the focus once, let alone twice. This is software development 101. We are paying good money and should not have to deal with problems like this.

    Here you go:
    https://creative.adobe.com/share/a943d4fa-a03e-4f8f-a49e-d22019257dea
    David

  • Why does my Creative Cloud app only list 5 apps as installed when I have installed 9 apps?

    I originally installed the Creative Cloud app and all the software I needed (Illustrator, InDesign, Dreamweaver, Photoshop, Fireworks, Muse, Edge, Acrobat, InCopy, Bridge, Extension Manager, Lightroom) sometime in 2014.  Now my Cloud app displays only 5 of the software as installed and the rest can be installed.  I have never uninstalled any of the software. 
    So my question is why have some of the installed software disappeared from the Creative Cloud app?

    Code 6 & Code 7 http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
    or
    Link for Download & Install & Setup & Activation problems may help
    -Online Chat http://www.adobe.com/support/download-install/supportinfo/

  • Why is my Creative Cloud window blank?

    My Creative Cloud window is completely blank. I can't view my apps or even login. I've tried uninstalling and reinstalling the CC but it didn't work. I have a Mac.

    Marlowe I would love if you could share what the support told you. Cause I tried everything I could find online, incl deleting the OOBE folder. I don't have any special characters in my account details. I use 10.9.4 ..

  • Why wont my creative cloud open?

    I have a mac and downladed Creative Cloud, I can still sign in through the website but my icon is missing from the top of my screen and when i go into applications and try to open it that way it still wont work, is there anyway i can resolve this instead of having to re instal it due to me working on projects through indesign at the moment?

    Link for Download & Install & Setup & Activation problems may help
    -Chat http://www.adobe.com/support/download-install/supportinfo/

  • Why does a Creative Cloud subscription cost more in Australia?

    A Creative Cloud annual subscription in the US is $29 (for qualified customers). In Australia the same deal is $37. Anyone know why?

    No-one but Adobe knows.
    Everyone but Adobe thinks it's unjustifiable but that hasn't stopped them charging what they like, wherever they like since they're a monopoly.
    Geographical pricing differences is one of the most discussed subjects on this forum.
    See this thread re: European price differences
    http://forums.adobe.com/message/4408382
    Microsoft, Apple and Adobe are being asked similar questions by the Australian Government
    http://www.theage.com.au/technology/technology-news/it-giants-in-price-probe-20120428-1xs1 6.html

  • Why does the creative cloud application not load?

    I am trying to upgrade lightroom 4 to 5, and i can't access it through the creative cloud app because it won't load. I even bought lightroom and photoshop creative cloud again, but it has to download through the cc app.

    Link for Download & Install & Setup & Activation problems may help
    -Chat http://www.adobe.com/support/download-install/supportinfo/
    OR
    Some download & install troubleshooting links
    -Comodo Security kills download http://forums.adobe.com/thread/1460361?tstart=0
    -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
    -http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html
    -http://forums.adobe.com/community/download_install_setup
    -http://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html
    -http://helpx.adobe.com/x-productkb/global/errors-or-unexpected-behavior-websites.html
    -http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html
    -Server won't connect https://forums.adobe.com/thread/1233088
    -AND JUST FOR MAC USERS - Some 10.9.3 links
    -Mac 10.9.3 workaround https://forums.adobe.com/thread/1489922
    -more Mac 10.9.3 https://forums.adobe.com/thread/1491469
    -Enable Mac Root User https://forums.adobe.com/thread/1156604
    -more Root User http://forums.adobe.com/thread/879931
    -and more root user http://forums.adobe.com/thread/940869?tstart=0

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