Why does my credit card keep getting declined?

I moved from the US to Brazil and I am trying to update all of my information, including address and payment options but Itunes keeps saying my credit card is invalid. What can I do to fix this problem?

Hello menezes.camila,
Thanks for using Apple Support Communities.
If your account information does not match your credit card, you may get a message stating "The credit card was declined."
For more information on this, take a look at this article:
iTunes Store: Changing account information
http://support.apple.com/kb/ht1918?viewlocale=nl_nl
Best of luck,
Mario

Similar Messages

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  • HT2105 why does my credit card keep getting declined?

    I set up a card, use it and the next time I try to purchase, I am declined. Now it won't let me use that card?!

    Hello menezes.camila,
    Thanks for using Apple Support Communities.
    If your account information does not match your credit card, you may get a message stating "The credit card was declined."
    For more information on this, take a look at this article:
    iTunes Store: Changing account information
    http://support.apple.com/kb/ht1918?viewlocale=nl_nl
    Best of luck,
    Mario

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