Why does my Dell Computer running Windows 7, disconnect from the ITunes Store when I try to purchase music?

I downloaded the latest ITunes and I get disconnected when I try to purchase music. The ITunes player will play my music but as soon as I try to access a song to buy it, the program fails. I have spoken with several Apple Techs and no luck.  Tried several things listed on Apple's site, still didn't correct the problem.Does anyone have an answer to this?

You buy one and only one download.
It is your responsibility to move/copy/backup your music.
Certainly you did not update your ipod without making sure that you had transferred anything purchased on the ipod to your computer and included it in your regular backup copy of your computer.

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