Why does my email say cannot get mail the connection to the server failed

Unable to use email from my phone

What did your email provider say when you contacted them about their server issue?

Similar Messages

  • Why does my iphone4 say cannot get mail the user name or password for hotmail id incorrect

    Why does my iphone4 say cannot get mail, the username or password is incorrect?  When it is correct

    Settings>Mail, Contacts, Calendars. Select the account to modify and correct the problem there.

  • HT4623 On my I Pad I get this message in my email: Cannot get mail.  connection to the server failed.

    I have updated my ipad.  Any ideas on what I can do?
    Trouble:  On my I Pad I get the message:  Cannot get mail.  Connection to the server failed.

    READ OTHER POSTS.  THANK YOU.  IT WAS ONE OF MY EMAIL ACCOUNTS.

  • Why does my mail keep saying "Cannot get mail"

    Synced my Yahoo account with my phone and recieved mail for a few months. About three weeks ago I recieved a message when I open my Mail app that says "Cannot Get Mail - The connection to the server failed." I also received an email that said "Recently, we have detected some unusual activity on your account and as a result, we've temporarily locked it for your protection. You may unlock your account immediately by logging in on a PC. If you have additional questions, please visit us at ___ to get the help you need. Sincerely, Your yahoo customer experience team."
    I logged in to my account on my laptop and everything seemed to fix itself and everything was fine when I get on my computer but I am still not able to get new mail through my phone. It still keeps giving me the "Cannot Get Mail" message on my phone.
    Any thoughts?

    Hello Perry0130,
    It sounds like you are getting a message that your password is incorrect after you changed the password for your email account. I would try these 3 troubleshooting steps from the following article to help troubleshoot the AOL account connection:
    iOS: Troubleshooting Mail
    http://support.apple.com/kb/ts3899
    Log in to your email provider's website to ensure that the account is active and the password is correct.
    Restart your iOS device.
    Delete the affected email account from your device.
    Tap Settings > Mail, Contacts, Calendars.
    Choose the affected email account, then tap Delete Account.
    Add your account again.
    Thank you for using Apple Support Communities.
    Take care,
    Sterling

  • TS3899 for several months now i cannot receive my email.  it says cannot get mail the connection to the server failed.

    the note says the connection to the server failed.  i can get everything else off the internet but not my mail.  i think i was checking out the icloud and might have accidently done something with my email to make it stop being available to me.  how can i check out the icloud issue?  I have never used icloud before.

    iOS: Unable to send or receive email
    http://support.apple.com/kb/TS3899
    Can’t Send Emails on iPad – Troubleshooting Steps
    http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
    Setting up and troubleshooting Mail
    http://www.apple.com/support/ipad/assistant/mail/
    Using a POP account with multiple devices
    http://support.apple.com/kb/ht3228
    iOS: Adding an email account
    http://support.apple.com/kb/HT4810
    iOS: Setting up an Outlook.com, Hotmail, Live, or MSN email account
    http://support.apple.com/kb/ht1694
    Server does not allow relaying email error, fix
    http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
    Why Does My iPad Say "Cannot Connect to Server"?
    http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
    How to Sync Contacts with Your iPad Using iTunes
    http://www.dummies.com/how-to/content/how-to-sync-contacts-with-your-ipad-using- itunes.html
    iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
    http://support.apple.com/kb/ts2621
    eMail Groups - You can use a third party app that many users recommend.
    MailShot -  https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
    Group Email  -  https://itunes.apple.com/us/app/group-email!-mail-client-attachments/id380690305 ?mt=8
    iPad Mail
    http://www.apple.com/support/ipad/mail/
    Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
    http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
    Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
    Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts   Tap on the Account, then on the red button that says Remove Account.
     Cheers, Tom

  • I keep getting an error pop-up when I try to access my email. The pop-up says Cannot Get Mail  The connection to the server failed.  I get this pop-up on both my iPhone 5 and my iPad. I can still access my email, but the pop-up is real annoying.

    I keep getting an error pop-up when I try to access my email. The pop-up says Cannot Get Mail  The connection to the server failed.  I get this pop-up on both my iPhone 5 and my iPad. I can still access my email, but the pop-up is real annoying. Can someone please help me with this?  -Stu

    Hi StuNYC,
    Welcome to Apple Support Communities.
    It sounds like you're seeing an alert message when opening Mail on your iOS devices. Do you have multiple email accounts setup on the devices? Take a look at the article below, it provides suggestions that will resolve most issues that  cause an alert like that to appear in when starting the Mail app.
    iOS: Troubleshooting Mail
    http://support.apple.com/kb/ts3899
    I hope this helps.
    -Jason

  • Mail.app pops up saying "Cannot get mail" but the emails are downloaded normally....

    mail.app pops up saying "Cannot get mail: The user name or password for "iCloud" is incorrect", that is not true because i can log in on iCloud.com with the same credentials setted in mail.app. But the strange thing is that i can get the email! Let me explain: mail.app download the emails normally but when it check for incoming mail and there are no one, the alert pops up.
    This is not a critical issues, i can get the emails anyway, but that alert is really annoying.
    I've alredy changed the password of my appleID to a new one, but nothing changed.
    Has anyone had the same problem and managed to solve it?

    Do you have 2 step verification set for Gmail?
    Gmail – 2 Step Verification
    Gmail – 2 Step Verification (2)
    Gmail – Application Specific Passwords

  • Why is my mail saying "cannot get mail - user name or password for Gmail is incorrect" but on the Gmail app there is no problem.  I have checked the settings and everything seems to be ok

    Why is my mail saying "cannot get mail - user name or password for Gmail is incorrect" but on the Gmail app there is no problem.  I have checked the settings and everything seems to be ok

    Go here and unlock your account... https://www.google.com/accounts/DisplayUnlockCaptcha

  • HT1430 My email has quit working! message comes up saying "Cannot Get Mail' and The connection to the server has failed!

    My email has quit working! I receive message saying, "Cannot Get Mail" and it also says, The Connection to the Server Failed!
    Can anyone help?

    iOS: Unable to send or receive email
    http://support.apple.com/kb/TS3899
    Can’t Send Emails on iPad – Troubleshooting Steps
    http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
    Setting up and troubleshooting Mail
    http://www.apple.com/support/ipad/assistant/mail/
    Setting Up An eMail Account
    http://support.apple.com/kb/ht4810
    iPad Mail
    http://www.apple.com/support/ipad/mail/
    Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
    Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts   Tap on the Account, then on the red button that says Remove Account.
     Cheers, Tom

  • When I try to check my email, it says 'Cannot Get Mail The connection to the server failed'.  How do I correct this?

    When I try to check my email, it says 'Cannot Get Mail The connection to the server failed'.  Can anyone help me correct this?
    Thank you Bobbie

    When I try to check my email, it says 'Cannot Get Mail The connection to the server failed'.  Can anyone help me correct this?
    Thank you Bobbie

  • Email error - "cannot get mail"

    Hi,
    Just hoping for a little help!
    We recently had an email account disconnected by our provider in error (we changed from a mobile Internet connection to home ADSL & requested an email retention, which didn't happen!)
    After weeks of dealing with our incompetent provider we have finally got the email address reconnected however I am unable to get it to work on any of our devices (iPhone 4, iPhone 4S, iPad 3, or home laptop). The account is definately active as emails are accessible through the providers website. The email address is an "additional mailbox" to the primary mailbox connected with the adsl.
    The email address worked fine on our devices & laptop prior to the disconnection.
    With the reconnection our provider advised we had to change the email settings to now be a pop3 account and provided the relevant details regarding servers, ports etc.. These details are exactly the same as the primary email address I have set up on all devices and which works perfectly.
    I have tried deleting the account and re-adding, I have rebooted the devices and have double triple checked the settings. Still nothing! I just receive an error message saying "cannot get mail. The username or password for "pop3.xxxx.com" is incorrect."  Though, I know the password is correct as its the same one we use to log in to the mailbox on our providers website and access the email.
    Would anyone have any insight as to why only this particular email address can not be added to the devices "mail app"??  I love the ease of being able to just tap the mail icon and see all my different email accounts. I'd prefer to not have to manually login to our providers website to access mail on one account.
    Any assistance would be greatly appreciated.
    Thanks!
    B

    iOS: Unable to send or receive email
    http://support.apple.com/kb/TS3899
    Can’t Send Emails on iPad – Troubleshooting Steps
    http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
    Setting up and troubleshooting Mail
    http://www.apple.com/support/ipad/assistant/mail/
    Server does not allow relaying email error, fix
    http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
    Why Does My iPad Say "Cannot Connect to Server"?
    http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
    iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
    http://support.apple.com/kb/ts2621
    iPad Mail
    http://www.apple.com/support/ipad/mail/
    Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
    http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
    Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
    Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts   Tap on the Account, then on the red button that says Remove Account.
     Cheers, Tom

  • My iPad just recently started a message saying"cannot get mail" the connection to server failed. It won't bring up my yahoo mail.....how do I fix??

    My iPad is bringing up a message saying "cannot get mail"the connection to server failed. It won't bring up my yahoo mail but does bring up my other mail...how do I fix?

    Other users have been reporting Yahoo mail problems that are not iPad problems. Might be something to try on these links.
    iOS: Unable to send or receive email
    http://support.apple.com/kb/TS3899
    Can’t Send Emails on iPad – Troubleshooting Steps
    http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
    iPad Mail
    http://www.apple.com/support/ipad/mail/
    Try a Reset - iPad How-Tos  http://ipod.about.com/lr/ipad_how-tos/903396/1/
    Or this - Delete the account in Mail and then set it up again.
     Cheers, Tom

  • 4s keeps saying cannot get mail

    everytime i open up mail, it says cannot get mail, connection has failed.....i have to keep trying but everything else works!

    Same here. Only after clicking several times on "OK"under the message i can read the emails normally.

  • Is anyone getting this message when trying to access Yahoo Email?  "Cannot Get Mail, The connection to the server failed?"

    Is anyone getting this message when trying to access Yahoo Email?  "Cannot Get Mail, The connection to the server failed?"

    I have Yahoo mail (POP) account.  Mine is working fine at present.  I do occasionally get asked for password while sending mail.  I have had your issue in the past and it usually clears up in a few hours.  Sometimes I sign out and then back in and it starts working again.

  • TS3899 I am unable to get mail, I am getting an error message that says cannot get mail, the connection to the server failed.

    I am unable to send or receive mail.  I am getting an error message that says, cannot get mail, the connection to the server failed

    Hotmail IS having problems:
    http://bostinno.streetwise.co/2013/08/15/hotmail-outage-hotmail-is-down-for-user s-still-photos/
    http://www.engadget.com/2013/08/14/outlook-outage/
    http://www.infoworld.com/d/applications/microsofts-skydrive-outlookcom-are-down- some-users-224940
    http://mashable.com/2013/08/14/outlook-down/
    http://techcrunch.com/2013/08/14/microsoft-acknowledges-outlook-com-messenger-sk ydrive-outages/

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