Why does my HP6310 not show the "Work Online" option anymore. It only displays work offline.
I have an HP6310 that is wired to a wireless router and now I cannot print. It says the printer is offline and I cannot change it back to online......I do not have that option. Can anyone help!!! THANKS!
Print a Wireless Network Test from the front of the printer (Network menu). Is it connected to your router with a valid IP address (not 0.0.0.0 or 169.254.x.x)?
What operating system?
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP
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