Why does my Illustrator CS6(Not Cloud) Keep crashing
It was working perectly fine today and now it crashes when I try to work on a file. I dont have maveriks I stil have mountain lion. What should I do?
Madaro,
If it only crashes with a (number of) particular file(s), there may be file corruption.
Otherwise, something else has happened, either with Illy or with other aplications. You may consider which of the step on the following list may be relevant (you may have tried/done some of them already) and see whether it helps (the following is a general list of things you may try when the issue is not in a specific file; 3) and 4) are specifically aimed at possibly corrupt preferences):
1) Close down Illy and open again;
2) Restart the computer (you may do that up to 3 times);
3) Close down Illy and press Ctrl+Alt+Shift/Cmd+Option+Shift during startup (easy but irreversible);
4) Move the folder Other options (follow the link with that name) with Illy closed (more tedious but also more thorough and reversible);
5) Look through and try out the relevant among the Other options (follow the link with that name, Item 7) is a list of usual suspects among other applications that may disturb and confuse Illy, Item 15) applies to CC, CS6, and maybe CS5);
Even more seriously, you may:
6) Uninstall, run the Cleaner Tool, and reinstall.
http://www.adobe.com/support/contact/cscleanertool.html
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I have downloaded the trial version of adobe illustrator,
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Any help with this?Nobody can know. you are not offering any system information or otehr details. this could be anything from system recovery to virus scanners and otehr security tools quarantining file or you not installing with sufficient user privileges in teh first place and thus changes not becoming permanent.
Mylenium -
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Why is my Illustrator cs6 not opening files.
I'm having a issue with Illustrator not opening files (eps or ai) either from the server or my desktop, opening original from Indesign, double clicking a file or from the menu 'open file'. I have to end up quitting Illustrator, then open the file from one of the methods above. Same days it all works fine then other days it doesn't. Quite confusing.
I've uninstall then reinstall Illustrator previously and it seemed to work fine for a while then it started doing it again.
And I've tried finding the info on the forums for Illustrator. If its there please point me to the right place.
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10GB of Ram
Please let me know if if more information is required.
Regards
Aaron ElmigerAaron,
Here is a list from easy to serious (note the Cleaner Tool as part of uninstalling and reinstalling in 6), and you may have some disturbance from other applications, see the usual suspects in Item 7) in 5), and 1) - 2) may be the first ones to try, before 3) and/or 4) ):
The following is a general list of things you may try when the issue is not in a specific file (you may have tried/done some of them already); 1) and 2) are the easy ones for temporary strangenesses, and 3) and 4) are specifically aimed at possibly corrupt preferences); 5) is a list in itself, and 6) is the last resort.
1) Close down Illy and open again;
2) Restart the computer (you may do that up to 3 times);
3) Close down Illy and press Ctrl+Alt+Shift/Cmd+Option+Shift during startup (easy but irreversible);
4) Move the folder (follow the link with that name) with Illy closed (more tedious but also more thorough and reversible);
5) Look through and try out the relevant among the Other options (follow the link with that name, Item 7) is a list of usual suspects among other applications that may disturb and confuse Illy, Item 15) applies to CC, CS6, and maybe CS5);
Even more seriously, you may:
6) Uninstall, run the Cleaner Tool (if you have CS3/CS4/CS5/CS6/CC), and reinstall.
http://www.adobe.com/support/contact/cscleanertool.html -
I updated my operating system on MBP (mid 2010) to Mountain Lion 10.8.3. I am starting to regret it! It takes forever to boot up and shut down, it keeps crashing every time my husband tries to go on his work email system (he's about to chuck my MBP out the window!) and also does it to me randomly. The MBP runs very SLOW.
What's up? Do I need to bring to Genius Bar or can it be resolved here?
Thanks!Hi - I have the smae problem. Suddenly crashes - MBP 15, new HD with Mountain Lion.
here is the report:
Mon Aug 12 17:20:27 2013
panic(cpu 1 caller 0xffffff7f9b7fcf1a): "GPU Panic: [<None>] 5 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff8095c82000 0x0a5480a2, D0, P3/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.4.5/src/AppleM uxControl/kext/GPUPanic.cpp:127
Backtrace (CPU 1), Frame : Return Address
0xffffff809520b1f0 : 0xffffff801961d626
0xffffff809520b260 : 0xffffff7f9b7fcf1a
0xffffff809520b330 : 0xffffff7f99dd2f1e
0xffffff809520b3f0 : 0xffffff7f99ea712d
0xffffff809520b430 : 0xffffff7f99ea718e
0xffffff809520b4a0 : 0xffffff7f9a16ded0
0xffffff809520b5d0 : 0xffffff7f99ecfa75
0xffffff809520b5f0 : 0xffffff7f99dd9d50
0xffffff809520b6a0 : 0xffffff7f99dd77d0
0xffffff809520b8a0 : 0xffffff7f99dd910a
0xffffff809520b970 : 0xffffff7f9ad478be
0xffffff809520ba30 : 0xffffff7f9ad4e6f4
0xffffff809520ba60 : 0xffffff7f9ad57f7e
0xffffff809520ba90 : 0xffffff7f9ad57cb1
0xffffff809520bb50 : 0xffffff7f9ad258c8
0xffffff809520bba0 : 0xffffff8019a66e69
0xffffff809520bbc0 : 0xffffff8019a68410
0xffffff809520bc20 : 0xffffff8019a65e2f
0xffffff809520bd70 : 0xffffff8019698c01
0xffffff809520be80 : 0xffffff8019620b3d
0xffffff809520beb0 : 0xffffff8019610448
0xffffff809520bf00 : 0xffffff801961961b
0xffffff809520bf70 : 0xffffff80196a6536
0xffffff809520bfb0 : 0xffffff80196ce9e3
Kernel Extensions in backtrace:
com.apple.driver.AppleMuxControl(3.4.5)[49FEF732-D7A3-327B-A7AA-6AC5A6E3DCFF]@0 xffffff7f9b7ef000->0xffffff7f9b801fff
dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[1D0BB11E-7D71-34CF-ACC3-57DF01CADA 08]@0xffffff7f9b7ea000
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f99c0a000
dependency: com.apple.driver.AppleGraphicsControl(3.4.5)[4A2C8548-7EF1-38A9-8817-E8CB34B8DC A6]@0xffffff7f9b7d6000
dependency: com.apple.iokit.IOACPIFamily(1.4)[A35915E8-C1B0-3C0F-81DF-5515BC9002FC]@0xfffff f7f99be8000
dependency: com.apple.iokit.IONDRVSupport(2.3.7)[6C8CFC18-75F0-3DEF-86C7-CEB2C1FD6BB1]@0xff ffff7f99d5d000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[990D1A42-DF16-3AB9-ABC1-6A88AC142244]@0 xffffff7f99d1a000
com.apple.NVDAResman(8.1.2)[96AE69DE-8A37-39D0-B2D3-D8446A6AA670]@0xffffff7f99d 71000->0xffffff7f9a016fff
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f99c0a000
dependency: com.apple.iokit.IONDRVSupport(2.3.7)[6C8CFC18-75F0-3DEF-86C7-CEB2C1FD6BB1]@0xff ffff7f99d5d000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[990D1A42-DF16-3AB9-ABC1-6A88AC142244]@0 xffffff7f99d1a000
com.apple.nvidia.nv50hal(8.1.2)[988EAF3A-3318-3787-8A5A-844830FA1522]@0xffffff7 f9a022000->0xffffff7f9a2f6fff
dependency: com.apple.NVDAResman(8.1.2)[96AE69DE-8A37-39D0-B2D3-D8446A6AA670]@0xffffff7f99d 71000
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f99c0a000
com.apple.GeForce(8.1.2)[7EC545A4-4B57-32F1-8DC3-C31023AFBDCB]@0xffffff7f9ad130 00->0xffffff7f9ade0fff
dependency: com.apple.NVDAResman(8.1.2)[96AE69DE-8A37-39D0-B2D3-D8446A6AA670]@0xffffff7f99d 71000
dependency: com.apple.iokit.IONDRVSupport(2.3.7)[6C8CFC18-75F0-3DEF-86C7-CEB2C1FD6BB1]@0xff ffff7f99d5d000
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f99c0a000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[990D1A42-DF16-3AB9-ABC1-6A88AC142244]@0 xffffff7f99d1a000
BSD process name corresponding to current thread: talagent
Mac OS version:
12E55
Kernel version:
Darwin Kernel Version 12.4.0: Wed May 1 17:57:12 PDT 2013; root:xnu-2050.24.15~1/RELEASE_X86_64
Kernel UUID: 896CB1E3-AB79-3DF1-B595-549DFFDF3D36
Kernel slide: 0x0000000019400000
Kernel text base: 0xffffff8019600000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 106796605211
last loaded kext at 24169327860: com.apple.driver.AppleBluetoothMultitouch 75.19 (addr 0xffffff7f9b828000, size 77824)
loaded kexts:
com.paceap.kext.pacesupport.snowleopard 5.9.1
com.serato.usb.kext 2.3.0
com.apple.driver.AppleBluetoothMultitouch 75.19
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AudioAUUC 1.60
com.apple.iokit.IOBluetoothSerialManager 4.1.4f2
com.apple.filesystems.autofs 3.0
com.apple.driver.AGPM 100.12.87
com.apple.driver.AppleTyMCEDriver 1.0.2d2
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleHDAHardwareConfigDriver 2.3.7fc4
com.apple.driver.AppleHDA 2.3.7fc4
com.apple.GeForce 8.1.2
com.apple.driver.AppleIntelHDGraphics 8.1.2
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.nvidia.NVDAStartup 8.1.2
com.apple.driver.AppleMikeyDriver 2.3.7fc4
com.apple.iokit.IOBluetoothUSBDFU 4.1.4f2
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.1.4f2
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleBacklight 170.2.5
com.apple.driver.AppleIntelHDGraphicsFB 8.1.2
com.apple.driver.AppleSMCLMU 2.0.3d0
com.apple.driver.AppleMuxControl 3.4.5
com.apple.driver.ApplePolicyControl 3.4.5
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleMCCSControl 1.1.11
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.SMCMotionSensor 3.0.3d1
com.apple.driver.AppleUSBTCButtons 237.1
com.apple.driver.AppleUSBTCKeyEventDriver 237.1
com.apple.driver.AppleUSBTCKeyboard 237.1
com.apple.driver.AppleFileSystemDriver 3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.driver.AppleUSBCardReader 3.1.7
com.apple.driver.AppleIRController 320.15
com.apple.iokit.SCSITaskUserClient 3.5.5
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.3.1
com.apple.driver.AirPort.Brcm4331 615.20.17
com.apple.driver.AppleFWOHCI 4.9.6
com.apple.driver.AppleAHCIPort 2.5.2
com.apple.driver.AppleUSBHub 5.5.5
com.apple.iokit.AppleBCM5701Ethernet 3.6.1b4
com.apple.driver.AppleUSBUHCI 5.2.5
com.apple.driver.AppleUSBEHCI 5.5.0
com.apple.driver.AppleEFINVRAM 1.7
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleACPIButtons 1.7
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.7
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2.1
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.driver.IOBluetoothHIDDriver 4.1.4f2
com.apple.driver.AppleMultitouchDriver 235.29
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.3.7fc4
com.apple.iokit.IOAudioFamily 1.8.9fc11
com.apple.kext.OSvKernDSPLib 1.6
com.apple.nvidia.nv50hal 8.1.2
com.apple.NVDAResman 8.1.2
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.1.4f2
com.apple.iokit.IOSurface 86.0.4
com.apple.iokit.IOBluetoothFamily 4.1.4f2
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.AppleHDAController 2.3.7fc4
com.apple.iokit.IOHDAFamily 2.3.7fc4
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleSMBusPCI 1.0.11d0
com.apple.driver.AppleGraphicsControl 3.4.5
com.apple.iokit.IONDRVSupport 2.3.7
com.apple.driver.AppleSMBusController 1.0.11d0
com.apple.iokit.IOGraphicsFamily 2.3.7
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.3.0d51
com.apple.driver.AppleSMC 3.1.4d2
com.apple.driver.AppleUSBMultitouch 237.3
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.5
com.apple.iokit.IOUSBMassStorageClass 3.5.1
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.driver.AppleUSBMergeNub 5.5.5
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.5
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.5.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.5
com.apple.iokit.IO80211Family 530.4
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOAHCIFamily 2.3.1
com.apple.iokit.IOUSBUserClient 5.5.5
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOUSBFamily 5.6.0
com.apple.driver.AppleEFIRuntime 1.7
com.apple.iokit.IOHIDFamily 1.8.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220.3
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 345
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.7
com.apple.iokit.IOPCIFamily 2.7.3
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0 -
Why does my After Effects CS5.5 keep crashing on me when I switch to other apps?
I have Adobe After Effects CS5.5 (v.10.5.1) and it keeps crashing when switching between AE and other programs. Here's a video so you can see what's happening.
I don't have any special plug-ins loaded except for what came with the program. OpenGL rendering is turned on and have tried turning it off to see if it make the problem go away and it doesn't make a difference.
Greatly appreciate any assistance I can get on this.
Computer System
Dell Precision M6600 Laptop
Intel(R) Core(TM) i7-2920XM CPU @ 2.50GHz
16GB RAM
2GB NVIDIA Quadro 4000M
Driver Version 285.62
Optimus is turned off so it's just the Quadro 4000M Card - no Intel HD Graphics in the background
413GB Free (687GB Total) Primary HD
200GB Free (250GB Total) D Drive
Windows 7 64-bit SP1 Professional
Adobe Master Collection CS5.5 (Website Download)
After Effects v.10.5.1 Update (Website Download version)I opened the Event Viewer and it listed the problem as an Application Error. Here is the information that it gave me. Is the .dll file that it's listing causing my problem?
Log Name:
Application
Source:
Application Error
Date:
12/12/2011 9:25:48 PM
Event ID:
1000
Task Category: (100)
Level:
Error
Keywords:
Classic
User:
N/A
Computer:
adsfa-PC
Description:
Faulting application name: AfterFX.exe, version: 10.5.1.2, time stamp: 0x4dc4fb01
Faulting module name: NtrigInterfacePressure.dll_unloaded, version: 0.0.0.0, time stamp: 0x4d2dae27
Exception code: 0xc0000005
Fault offset: 0x0000000037e16090
Faulting process id: 0x161c
Faulting application start time: 0x01ccb946c75ad65a
Faulting application path: C:\Program Files\Adobe\Adobe After Effects CS5.5\Support Files\AfterFX.exe
Faulting module path: NtrigInterfacePressure.dll
Report Id: 25e2b81d-253a-11e1-9bd8-90004edb40d6
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2011-12-13T03:25:48.000000000Z" />
<EventRecordID>11585</EventRecordID>
<Channel>Application</Channel>
<Computer>adfsa-PC</Computer>
<Security />
</System>
<EventData>
<Data>AfterFX.exe</Data>
<Data>10.5.1.2</Data>
<Data>4dc4fb01</Data>
<Data>NtrigInterfacePressure.dll_unloaded</Data>
<Data>0.0.0.0</Data>
<Data>4d2dae27</Data>
<Data>c0000005</Data>
<Data>0000000037e16090</Data>
<Data>161c</Data>
<Data>01ccb946c75ad65a</Data>
<Data>C:\Program Files\Adobe\Adobe After Effects CS5.5\Support Files\AfterFX.exe</Data>
<Data>NtrigInterfacePressure.dll</Data>
<Data>25e2b81d-253a-11e1-9bd8-90004edb40d6</Data>
</EventData>
</Event>
Any ideas?
Thanks - jjgleim -
Why does on my ipod my appps keep crashing
HI i have a ipod 4 generation and all the apps that i have they keep crashing and its really annoying is there anything that i can do to stop it?
Apps crashing
See:
iOS: Troubleshooting applications purchased from the App Store
Contact the developer/go to their support site if only one app.
Restore from backup. See:
iOS: How to back up
Restore to factory settings/new iPod -
Why does my 1st gen iPad apps keeps crashing
All my apps for my ipad keep crashing is there any thing I can do about this
Closing apps typically indicates that the app is crashing.
You might try restoring your iPad by plugging it in to iTunes (latest version: 11.0.4). Let it sync, then choose "Restore ..." from the iPad's summary page in iTunes.
You may wish to be selective in which apps you restore to the iPad, as one or more may be corrupt. -
I made 300 page book in iBooks Author and added it as a preview/proof within iBooks on a original iPad with the most up-to-date software. I was able to read the whole book, highlight sections and take notes. In the beginning, I could access them, but now that I've finished the book I can no longer. Whenever I click on the Notes button the whole app crashes. Nothing shows up under Table of Contents or Bookmarks, even though the book has highlights and notes all over it. Quitting the app from the multi-task bar and restarting the iPad haven't helped. The book won't sync with my iPhone because it's from iBooks Author, so I can't try it there. I even tried Bookmarks Extractor and my notes didn't come up. And there's no share option like there is for purchased books. Help! I need them!
I made 300 page book in iBooks Author and added it as a preview/proof within iBooks on a original iPad with the most up-to-date software. I was able to read the whole book, highlight sections and take notes. In the beginning, I could access them, but now that I've finished the book I can no longer. Whenever I click on the Notes button the whole app crashes. Nothing shows up under Table of Contents or Bookmarks, even though the book has highlights and notes all over it. Quitting the app from the multi-task bar and restarting the iPad haven't helped. The book won't sync with my iPhone because it's from iBooks Author, so I can't try it there. I even tried Bookmarks Extractor and my notes didn't come up. And there's no share option like there is for purchased books. Help! I need them!
-
Why does my ipod touch (2nd gen) keep crashing?
I have had it for about 3 years now. I have the latest version i can possibly update to...
Over the past few months, it has been giving me a fit. Its seems like it has gotten worse...it crashes no matter what app i go to (except a few built in apps that are not very busy, like calculator). Sometimes I may be able to be on an app for 10 minutes without crashing, while other apps wont even let me get to a menu before it crashes. Even some built in apps like safari does it. I'm not sure what to do. Is this normal for the latest version a 2nd gen ipod touch can get? What can I do about this?Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
Why does 32-Bit Audio Unit Bridge keep crashing?
I operate in 64-Bit but still 32-Bit plugins so the 32-bit AU bridge still floats. It will continually quit during a project sometimes twice-a-day... sometimes 5 times in an hour! I try to gauge if it's a particular load being put on the bridge itself but I can't make any sense of it. It definitely quits when it sits idle. I will come back from having made a cup of coffee and it will have quit. It should be sending reports to Apple (I would think) so after around 6 to 8,000 reports from my computer you think Apple would have addressed the bug?
I don't mean to be rude... but that was a stupid reply.
I run in 64-Bit because I can no longer run in 32-Bit. That's how many plugins I'm running at one time, not to mention some of the newer plugins are only 64-Bit. The reason I still use the 32-Bit AU Bridge is because I still use some of the older 32-Bit plugins. Some of them are discontinued/Legacy products that are invaluable to my production arsenal...
Another reason I cannot run 32-Bit is because it crashes upon start-up due to the immense amount of 64-Bit AU plugins initiated.
I don't think I can even say "thanks" for trying to answer my question because I'm embarrassed for you, at your response.
Can anyone else formulate an educated response? I see that no one has correctly answered this question posted several times in the past by others suffering from the same dilema... -
Why does the apps store not accept my ID and password, it works fine to log into this forum and it works for the apple store, but not to log in to buy apps, it just keeps telling me that the id or password is wrong, and I know it isn't
I Just signed in to find the answer to this too. I started having the same trouble today.
-
Why does Acrobat X CS6 keep asking for a license number?
Why does Acrobat X CS6 keep asking for a license number? When I enter it, it's declined. I have the suite from school and loading it at home as allowed as the teacher.
Contact S&T support if you have specific issues.
Mylenium -
Why does my new ipad2 not have ios5 or cloud?
why does my new ipad2 not have ios5 or icloud ?
There are still some stock being sold with iOS 4 installed, but they should be getting rarer - if you don't have iOS 5 (and therefore the iCloud) then you can update to it for free : http://support.apple.com/kb/HT4972
-
Why does Adobe update the Creative Cloud?
Why does Adobe update the Creative Cloud and not to software I purchased to the same level?
Kurt Lang wrote:
See also: FASB revenue recognition GAAP
To the best of my recollection, that is what the Adobe rep mentioned. If you look up that phrase, the top return in Google is a PDF file explaining how it works. Good luck understanding it even if you're a CPA.
John Waller has added another link on that revenue law.
To be clear, the accounting issue called GAAP for revenue recognition states that the way Adobe counts R&D and development costs are applied to a specific product version for that version's lifetime. So, all of the Photoshop CS6 perpetual license development cost are applied against the revenue produced by that specific version. Adobe is allowed to add bug fixes and maintenance updates, but no new features for the life of that version. And, yes, this sucks for several reasons not the least of which is that the engineers are forced to try to shove as much new stuff into the most recent version and any updates that can be done prior to the end of the quarter in which a version ships because after that date, new features can't be added.
Generally accepted accounting procedures pretty much force Adobe into this accounting. Yes, there are other accounting methods that would mitigate this, and the subscription license is one such option. Since the subscription revenue os an ongoing stream, Adobe can add new features as functionality to subscription users. Unfortunately, the users of a perperual license can not get those new features and functionality, only new bug fixes.
The bottom line is that sucscription users get the added advantage of getting new features and functionality while perperual license users do not. Yep...kinda sucks, but it is, what it is and it's not really Adobe's fault...the accounting regulations I believe actually came into enforcement because of the whole Enron scandle...
I realize this sort of explanation is akin to talking about sausage making...nobody really want to know how sausage is made, they just want to eat it. Same deal with Photoshop users...nobody really want to know how Adobe has to do their accounting, but the realities dictate what Adobe can and can't do...
BTW, this all has zero to do with state sales tax...although there my be state to state differences on whether a state charges tax for software. But that has zero to do with Photoshop development.
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