Why does my image go black when i try to use a slection tool?

often when I try to select or crop an image, it turns black and I cannot perform the task.
windows 7 new i7 computer, 32gigs ram , cs6

thanks Pat. its fully updated.
Did you go to the mfgr's. Web site, and look at the driver downloads, and then verifying that you have the latest one installed? The reason that I ask is that the OS, and most driver update utilities, will be about 6 mos. out of date, if not more.
Also, new computers are loaded with a "master" disc, that was probably created at least 6 mos. before it was used to setup your computer, if not a year. The drivers are very old. With a new computer, the first two things that I do are: clean off any "bloatware," that the mfgr. installed, and then update the OS, and ALL drivers. I have seen drivers that are 3 - 4 years old on a new factory build. All good custom builders, will not install bloatware, and will update the OS and all drivers, before delivery. On an assembly line, that will never happen.
Good luck,
Hunt

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    com.apple.driver.AppleUSBCardReader    3.0.6
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    com.apple.driver.AppleUSBHub    5.1.0
    com.apple.driver.AppleUSBEHCI    5.1.0
    com.apple.driver.AppleUSBOHCI    5.1.0
    com.apple.driver.AppleEFINVRAM    1.6.1
    com.apple.driver.AppleHPET    1.7
    com.apple.driver.AppleACPIButtons    1.5
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    com.apple.iokit.IODVDStorageFamily    1.7.1
    com.apple.iokit.IOCDStorageFamily    1.7.1
    com.apple.iokit.IOSCSIArchitectureModelFamily    3.2.1
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    com.apple.iokit.IOUSBUserClient    5.0.0
    com.apple.iokit.IOUSBFamily    5.1.0
    com.apple.driver.NVSMU    2.2.9
    com.apple.iokit.IOHIDFamily    1.7.1
    com.apple.driver.AppleEFIRuntime    1.6.1
    com.apple.iokit.IOSMBusFamily    1.1
    com.apple.security.sandbox    177.11
    com.apple.kext.AppleMatch    1.0.0d1
    com.apple.driver.DiskImages    331.7
    com.apple.iokit.IOStorageFamily    1.7.2
    com.apple.driver.AppleKeyStore    28.18
    com.apple.driver.AppleACPIPlatform    1.5
    com.apple.iokit.IOPCIFamily    2.7
    com.apple.iokit.IOACPIFamily    1.4
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    Memory Module: BANK 1/DIMM1, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334548312D4346382020
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    Serial ATA Device: HL-DT-ST DVDRW  GA11N
    USB Device: Built-in iSight, apple_vendor_id, 0x8502, 0x24400000 / 2
    USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0x26500000 / 3
    USB Device: USB2.0 Hub, 0x05e3  (Genesys Logic, Inc.), 0x0608, 0x26200000 / 2
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