Why does my imessage keep sending from my email and not my phone number

I bought this iphone off of a friend and my imessages keep sending from his email address even though ive reset the phone and when i go into imessage it says send and recieve from and my number is selected ?

knelso wrote:
everytime i text someone my email pops up on their phone instead of my number
Because you have it set that way.
Settings > Message > Receive At > Caller ID
Change to your phone number.

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  • Why does my iMessage randomly send from my email instead of phone number on my iPhone?

    Hi,
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    I have an email linked to my iMessage, it is my apple ID. I have it set as "can be reached at" my phone number and email and "start new conversations from" ONLY my phone number.
    However, sometimes when I'm in the middle of a text conversation with someone, they will end up getting an imessage from my email and not my phone number, which confuses people and puts the conversation in two different places.
    Is this a common issue? Do I just remove the email from where I can be reached at? Does doing that disable me from using the messenger app on my mac?

    Unfortunately yes - if you have both phone number and email checked as available then sometimes the choice from where to send appears to be random.
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  • Why does my iMessage use my email and not my phone number?

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    Go to Settings>Messages>Receive At>Caller ID and select your phone number instead of your email address.  If you don't see your phone number and/of you don't see the Caller ID setting, your phone number is not yet activated with the iMessage server (and you will notice that is says "waiting for activation" under iMessage).

  • When I send messages people are receiving them from my email account not my phone number

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    Hi ATrunner,
    Welcome to the Support Communities!   Just so that I can understand your question .... Are you saying that new messages that you send are working correctly with your phone number?  It is just the ongoing conversations that are displaying the email?   If so, I would suggest starting fresh conversations to those contacts. The article below provides troubleshooting steps for the most common issues with Messages:
    iOS: Troubleshooting Messages - Apple Support
    http://support.apple.com/en-us/TS2755
    iOS: Troubleshooting Messages
    Learn how to resolve issues with the Messages app on your iPhone, iPad, or iPod touch. You'll learn what you need to send messages using SMS, MMS, and iMessage as well as how to resolve issues with each method.
    Before you start troubleshooting, learn the difference between SMS, MMS, and iMessage. The first step to resolving an issue with iMessage is to update your iOS software and your carrier settings to the latest versions. If iMessage still has an issue, follow the steps below for your issue.
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    See how to troubleshoot iMessage activation. If you're using a China Telecom or au (KDDI) iPhone, you can activate iMessage only on your home network. While traveling internationally, you can't activate iMessage.
    If you can't send and receive iMessages
    You will need these to send and receive iMessages:
    An iPhone, iPad, or iPod touch
    iOS 5.0 or later
    A cellular data connection or a Wi-Fi connection
    A phone number or Apple ID registered with iMessage in Settings > Messages
    To resolve issues with sending and receiving iMessages, follow these steps
    Check iMessage system status for current service issues.
    Go to Settings > Messages > Send & Receive and make sure that you registered iMessage with your phone number or Apple ID and that you selected iMessage for use. If the phone number or Apple ID isn't available for use, troubleshoot iMessage registration.
    Open Safari and navigate to www.apple.com to verify data connectivity. If a data connection isn't available, troubleshoot cellular data or a Wi-Fi connection.
    iMessage over cellular data might not be available while you're on a call. Only 3G and faster GSM networks support simultaneous data and voice calls. Learn which network your phone supports. If your network doesn't support simultaneous data and voice calls, go to Settings > Wi-Fi and turn Wi-Fi on to use iMessage while you're on a call.
    Restart your device.
    Tap Settings > General > Reset > Reset Network Settings on your iPhone.
    If you still can't send or receive an iMessage, follow these steps
    Make sure that the contact trying to message you isn't blocked in Settings > Messages > Blocked.
    Make sure that the contact you're trying to send a message to is registered with iMessage.
    If the issue occurs with a specific contact or contacts, back up or forward important messages and delete your current messaging threads with the contact. Create a new message to the contact and try again.
    If the issue occurs with a specific contact or contacts, delete and recreate the contact in the Contacts app. Create a new message to the newly created contact and try again.
    Back up and restore your device as new.
    If you aren't receiving iMessages across all iOS devices
    Go to Settings > Messages > Send & Receive on each iOS device and make sure that you signed in with your Apple ID. You must use the same Apple ID on each device.
    Go to Settings > Messages > Send & Receive > You Can Be Reached By iMessage At and make sure that you selected each phone number and email address you want to use with iMessage.
    If you linked a phone number to your Apple ID with iMessage and the phone number hasn't appeared, follow these steps.
    Sign out of your Apple ID in Settings > Messages > Send & Receive and Settings > FaceTime on all devices.
    If you're linking a phone number to an Apple ID, sign in to iMessage on your iPhone first. Then sign in to the rest of your device one by one with iMessage and FaceTime.
    If your iMessages didn't transmit as SMS when iMessage was unavailable for use
    Go to Settings > Messages > Send as SMS and turn on Send as SMS.
    Select your phone number when Sending iMessages in Settings > Messages > Send & Receive > Start New Conversations From.
    Make sure that you can send SMS with Settings > iMessage turned off.
    If you want to transfer your SIM card or phone number to a device that doesn't support iMessage
    Go to Settings > Messages and turn off iMessage if you plan to transfer your SIM card or phone number from an iPhone to a device that doesn't support iMessage. If you don't, other iOS devices might continue to try to send you messages using iMessage, instead of using SMS or MMS, for up to 45 days.
    If you can't send and receive SMS
    You will need these to send and receive SMS:
    An iPhone
    A strong cellular network connection through a cellular network provider
    A domestic SMS plan from your cellular provider (You might need an international messaging plan to send SMS to an international contact. Contact your carrier for more information)
    A roaming SMS plan when you use a cellular provider's network that is different from your billing cellular provider's network (Learn more about roaming and contact your carrier for more information.)
    To resolve issues sending and receiving SMS, follow these steps
    Go to Settings and turn airplane mode off.
    Make sure that you have a cellular network signal in the status bar of your iPhone. If there's no signal, learn more about troubleshooting no service.
    Restart your iPhone.
    Tap Settings > General > Reset > Reset Network Settings on your iPhone.
    Remove your SIM card and insert it again.
    If you still can't send or receive SMS, follow these steps
    Make sure that the contact who's trying to message you isn't blocked in Settings > Messages > Blocked.
    Make sure that you're using the area code with the contact's phone number. When sending messages internationally, you also need to use the contact's international code.
    If you're using a "Pay as you go" SMS plan, make sure it has enough available balance. Contact your carrier if you're unsure of your SMS plan or the available balance.
    If the issue occurs with a specific contact or contacts, back up or forward important messages and delete your current messaging threads with the contact. Create a new message to the contact and try again.
    If the issue occurs with a specific contact or contacts, delete and recreate the contact from the Contacts app. Send a new message to the contact.
    Back up and restore your iPhone as new.
    If your carrier has recently ported your phone number, the porting process might not be complete. Contact your carrier to confirm that the porting process is complete.
    Contact your carrier to confirm that you're provisioned for sending SMS and are in an area with cellular coverage.
    Contact your carrier to verify there are no blocks or filters placed on your wireless account preventing you from sending SMS.
    If you can't send and receive MMS
    You will need these to send and receive MMS:
    An iPhone 3G or later
    iOS 3.1 or later
    A cellular data connection (MMS isn't available if you're using only Wi-Fi)
    A domestic MMS plan from your cellular provider. You might need an international messaging plan to send MMS to an international contact (Contact your carrier for more information.)
    A roaming MMS when using a cellular provider's network that is different from your billing cellular provider's network (Learn more about roaming and contact your carrier for more information.)
    To resolve issues with sending and receiving MMS, follow these steps
    Go to Settings and turn airplane mode off.
    Go to Settings > Messages and turn MMS Messaging on.
    Go to Settings > Cellular and turn Cellular Data on.
    Go to Settings > Cellular and turn Data Roaming on if you're roaming on a cellular provider network that is different from your billing provider's network.
    Make sure that you have a cellular data connection in the status bar of your iPhone.
    Go to Settings and turn Wi-Fi off. Open Safari and navigate to www.apple.com to verify that you have a data connection. Turn Wi-Fi back on to continue using Wi-Fi for other features. If your cellular data connection isn't available, follow these steps.
    Make sure that you can send and receive SMS. If you can't send and receive SMS, see the "Issues with sending and receiving SMS" section, above. MMS might not be available while you're on a call. Only 3G and faster GSM networks support simultaneous data and voice calls. Learn more about which network your phone supports.
    Restart your iPhone.
    Tap Settings > General > Reset > Reset Network Settings on your iPhone.
    Remove your SIM card and insert it again.
    If you still can't send or receive MMS, follow these steps
    Make sure that the contact trying to message you isn't blocked in Settings > Messages > Blocked.
    Go to Settings > Messages and turn on group messaging if you're sending a group message.
    Make sure that you're using the area code with the contact's phone number. When you send messages internationally, you also need the contact's international code.
    If you're using a "Pay as you go" MMS plan, make sure it has enough available balance. If you're unsure of your MMS plan or available balance, contact your carrier.
    If the issue occurs with a specific contact or contacts, back up or forward important messages and delete your current messaging threads with the contact. Create a new message to the contact and try again.
    If the issue occurs with a specific contact or contacts, delete and recreate the contact from the Contacts app. Send a new message to the new contact.
    Back up and restore your iPhone as new.
    If your carrier has recently ported your phone number, the porting process might not be complete. Contact your carrier to confirm that the porting process is complete.
    Contact your carrier to verify that you're provisioned to send SMS and are in an area with cellular coverage.
    Contact your carrier to verify that there aren't blocks or filters on your wireless account preventing you from sending SMS.
    Your carrier might require modified APN settings to use MMS.
    Further troubleshooting and information
    Follow these steps if you can't deactivate iMessage or if you can't send SMS to non-iOS devices because they are sent as iMessage.
    Get help if some of your SMS messages aren't displaying correctly.
    Follow these steps if you're receiving SPAM in Messages.
    Japan: Follow these steps if incoming MMS are received as group MMS.
    Important: Mention of third-party websites and products is for informational purposes only and constitutes neither an endorsement nor a recommendation. Apple assumes no responsibility with regard to the selection, performance or use of information or products found at third-party websites. Apple provides this only as a convenience to our users. Apple has not tested the information found on these sites and makes no representations regarding its accuracy or reliability. There are risks inherent in the use of any information or products found on the Internet, and Apple assumes no responsibility in this regard. Please understand that a third-party site is independent from Apple and that Apple has no control over the content on that website. Please contact the vendor for additional information.
    Last Modified: Oct 2, 2014
    I hope this information helps ....
    - Judy

  • HT1807 My send and receive list only lets my select my email and not my phone number. My number is grey

    My send and receive list only gives me the option to send and receive from my email and my phone number is greyed out and it won't let's select it. I am currently in a foreign country but it was working a couple days ago here. What do I do?

    Do you have another device with that email/Apple ID on it with iMessage activated? If not, you should be able to remove the checkmark for the email address. You cannot remove the Apple ID email address, but you can turn it off by tapping on it and that should remove the checkmark. Once that is gone, you are good to go. It will only use the phone number.

  • Why does my iMessage say I'm sending from my email instead of my phone number

    When I text to some people with imessage they tell me that they see my apple id instead of my number how can i change so that when i text them they see my number instead of my apple ID? 

    when you click on send/receive...Should any email address have a check mark beside it? If not will it only send from the cell phone number?
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  • I am transferring to the iPhone 5s from my 4s and I lost my activation guide so all my messages are sending from my email and not my number. How do i fix this?

    Please help. I can not call anyone and i can not text anyone that does not have an iPhone and I really want to use my new phone so please help me.

    Using iMessage
    http://support.apple.com/kb/HT3529
    Troubleshooting iMessage activation:
    http://support.apple.com/kb/TS4268

  • Send and Receive  in iMessage only shows my AppleID and not my phone number. How do I add the phone number to where I can be reached?

    Send and Recieve in iMessage only shows my Apple ID and not my phone number and I can't send nor receive messages from any other phones except iPhones. How do I get my phone number to show up so that I can send and receive SMS text messages and not just iPhone iMessage texts between only other iPhones?

    Where is the Start new conversations from??? When I go to Send & Receive, there is no where to add or set to receive at my phone number. There is only a setting to Add Another Email and my Apple Id is already there. No place or way to add a phone number to receive at. I also have a lasting Waiting for activation... under iMessage ON but no place for my phone number although it shows up as My number under Phone.

  • My phone was knocked about and now iMessages are received by my contacts from my email address and not my phone number. 1- Have imessages always been sent by my email address and i somehow over looked this? 2- if not how to change it back?

    diesel vdub or ANY uncertified/certified Genius
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    To identify your iMessages as coming from your phone number go to Settings>Messages>Receive At>Caller ID and select your phone number rather than your email address.  Also, the email can't be removed because this is the email address linked to the Apple ID you are using for iMessage.  If you really want to remove it you have to go to Settings>Messages>Receive At, tap the Apple ID at the top and sign out.

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