Why does my imessage say "not delivered" when i send a message?

I read about other people with this problem and i tried almost everything they said like pressing the on/offf button at the same time with the home buttton till i see the apple symbol which that did nothing then i reset all my settings which did nothing i need help i am starting to get ****** and i am about to ask for a refund.

IOS troubleshooting message http://support.apple.com/kb/ts2755
make sure you have good wifi/3G connection when sending imessage.

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