Why does my iPad have a black screen and won't turn on even when I try charging it

I just got a survivor case today and put it on my iPad and it stopped working and just has a black screen even when I try charging it

Not charging
1. Reset iPad
2. Try another wall socket
3. Try another cable (make sure it's an original Apple cable)
4. Try another charger (make sure it's an original Apple charger)
5. Clean Lightning port with compress air or new paint brush

Similar Messages

  • My ipad has a black screen and won't start, any ideas?

    My Ipad 1 has a black screen and won't start, any ideas?  It is charged.

    If Paul's advice doesn't work try this.
    Hold down on the sleep button AND the home button at the same time for about 10 seconds until the Apple logo appears on the screen - ignore the red slider - let go of the buttons and let the iPad restart.
    BTW ...In order to start up under normal circumstances you only need to hold down on the sleep button for a couple of seconds or so until the Apple logo appears on the screen.

  • My IPad2 has a black screen and won't turn on. It worked perfectly last night and has no response this morning.

    My IPad2 has a black screen and won't turn on. It worked perfectly last night and it is completely black this morning. It is fully charged.

    Frozen or unresponsive iPad
    Resolve these most common issues:
        •    Display remains black or blank
        •    Touch screen not responding
        •    Application unexpectedly closes or freezes
    http://www.apple.com/support/ipad/assistant/ipad/
    iPad Frozen, not responding, how to fix
    http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
    iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
    http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
    Black or Blank Screen on iPad or iPhone
    http://appletoolbox.com/2012/10/black-or-blank-screen-on-ipad-or-iphone/
    What to Do When Your iPad Won't Turn On
    http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/TS3281
    Home button not working or unresponsive, fix
    http://appletoolbox.com/2013/04/home-button-not-working-or-unresponsive-fix/
    Fixing an iPad Home Button
    http://tinyurl.com/om6rd6u
    iPad: Basic troubleshooting
    http://support.apple.com/kb/TS3274
     Cheers, Tom

  • HT1688 my Iphone 5 has a black screen and won't turn off/on. It locked on my yesterday while in photos and then it went black.

    my Iphone 5 has a black screen and won't turn off/on. It locked on my yesterday while in photos and then it went black.

    Hard Reset: HOld the home button and the sleep/wake button of your iPhone for about 10 to 15 seconds at the same time. Holding down both buttons at the same time  till you see the apple appear

  • Why does my iPad keep moving between screens and shaking?

    Why does my iPad keep shaking and/ or move between apps?

    No idea why it is doing that, but try rebooting the iPad.
    Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

  • Why does this iPad not save sent messages and won't allow a message to be sent to trash?

    Received a used iPad as a gift.  In email, it won't save any sent messages, nor will it allow me to Trash a message.  Sent email goes out, but no copy saved in any folder. When I try to delete  a message, it temporarily disappears but comes back when I open mail again.  Also get message that says "Unable to move message to Trash."
    Thanks for your help
    Clearheart

    For the deleting emails, try turning the account off and on : Settings > Mail, Contacts, Calendars , then tap the account on the right, slide Mail to 'off', exit settings and go back into the Mail app, and then go back to Settings and slide Mail back to 'on'
    A second option if that doesn't work then try closing the Mail app via the taskbar : double-click the home button to open the taskbar and then swipe or drag the Mail app's 'screen' up and off the top of the screen to close it, and click the home button to close the taskbar.
    And a third thing to try is to go into Settings > Mail, Contacts, Calendars. Then select the account on the right-hand side of that screen, select Account, then Advanced, Deleted Mailbox, and under On The Server tap the 'Trash' folder so that it gets a tick against it - then come out of that series of popups by tapping on the relevant buttons at the top of them and then see if you can delete emails.
    For the sent emails check what folder they are being stored, in a similar way to the above third option for deleting emails.

  • My Iphone5 has a black screen and won't turn on

    So after school one day i took my phone out of my pocket and the screen was black, i was pressing the on and off button for the sound and i could hear the noises, so i decided to restart my phone. After waiting for ten minutes i keep on pressing the restart button and it still would not turn on. Once i got home i plugged my phone into the charger thinking that it might turn on. However it just kept on making the noise as if i was pluging and unplugging the charger repeatedly. I keep on restarting the phone and it still has not turned on. It has been two days and the phone has still not turned on. When i plugged my phone into the the computer thinking i could  reset my phone into facotry settings, itunes could not recognized my  serial number. Now after not charging it for a day it will not charge at all

    Hello marissamadeline,
    Thank you for the details of the issue you are experiencing with your iPhone 5.  I would be concerned too if my iPhone was not powering on.  I found an article with steps you can take when you encounter an issue like this.  I recommend following the steps below:
    Will not turn on, will not turn on unless connected to power, or unexpected power off
    Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
    Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
    Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
    After at least 30 minutes, if:
    The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
    The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
    Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
    If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
    If the display turns on, go to step 4.
    If the display remains black, go to next step.
    Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
    If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
    My issue is still not resolved. What do I do next?
    Contact Apple Support.
    You can find the full article here:
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/TS2802
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • Having problems watching a tv series on iTunes on my macbook pro. bought from iTunes on this device but when i go to play it all it does is have a black screen and nothing happens or plays at all. any suggestions?

    having problems watching a tv series on iTunes on my macbook pro. bought from iTunes on this device but when i go to play it all it does is have a black screen and nothing happens or plays at all. any suggestions?

    Hello toddy7,
    Thank you for using Apple Support Communities.
    For more information, take a look at:
    iTunes: How to install the latest version
    http://support.apple.com/kb/ht5654
    Mac: Choose iTunes > Check for Updates.
    Have a nice day,
    Mario

  • TS3274 my ipad has a black screen and the apple logo and won't do anything else. I have tried to reset it but to no avail.

    My ipad has a black screen and the apple logo and won't do anything else. I have tried to reset to no avail.

    Try and force iPad into Recovery Mode
    1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
    2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
    3.While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
    4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
    Note: Data will be lost. You may have to repeat the above many times.

  • Why does my ipod have on the screen the itunes symbol and the cord and an arrow pointing to the itunes symbol?  I can't get it to do anything.

    Why does my ipod have on its screen the itunes symbol and the cord with an arrow pointing to the itunes symbol.  I can't do anything with my ipod now!

    Plug it into iTunes. If that does not work hold the power and home button untill the screen turns off then let go of the power button but KEEP holding the home button... this should bypass the connect to iTunes screen. Hope it helps.

  • Why does my imac get a black screen when switching on

    why does my imac get a black screen when turning on, and logging in is very slow.

    I would first reset the SMC:
    Shut down and unplug the Mac.
    Keep the Mac unplugged for at least fifteen seconds.
    Plug the Mac back in and do not turn it back on for at least five seconds.
    Press the power button to turn the Mac back on.
    Then I would reset the PRAM by rebooting the iMac while simultaneously holding the Command-Option-P-R keys until the machine restarts a second time.
    Let us know if these  procedures don't solve the problems.
    Hope this helps

  • Why does my iPad have music on it when I haven't selected any on I-tunes

    Why does my iPad have music on it when I haven't selected any on I-tunes?

    Hi kjkangas05,
    If you are having issues syncing content to your iPhone due to a reported lack of free space, you may find the following article helpful:
    iOS: "Not enough free space" alert when trying to sync
    http://support.apple.com/kb/ts1503
    Regards,
    - Brenden

  • Why does my ipad have old wallpaper after ios7 upgrade?

    why does my ipad have old wallpaper after ios7 upgrade?

    Hello there, SunnyGirlLori.
    The steps found in the following Knowledge Base article provide some great troubleshooting:
    iOS: An app you installed unexpectedly quits, stops responding, or won’t open
    http://support.apple.com/kb/ts1702
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • HT201401 Why does my 3GS have a white screen sometimes, and I have to lock the screen for it to go back to lock screen?

    Why does my 3GS have a white screen sometimes, and I have to lock the screen for it to go back to lock screen? Sometimes I have to attempt the lock screen several times, and it still doesn't work. I, then, attempt to restart it by powering it down, and the lock screen will appear again. The display goes out sometimes while I am on a call, and I can't hang up. I have to go through this hole process over and over again.

    The Basic Troubleshooting Steps are:
    Restart... Reset... Restore from Backup...  Restore as New...
    Restart / Reset
    http://support.apple.com/kb/ht1430
    Backing up, Updating and Restoring
    http://support.apple.com/kb/HT1414
    If you try all these Steps and you still have issues... Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step... Be sure to make an appointment first...

  • Why does my iphone have an itunes icon and a charger shown

    why does my iphone have an itunes icon and a charger shown

    Try this
    If you can't update or restore your iPhone, iPad, or iPod touch
    https://support.apple.com/en-us/HT201263
    Best of Luck

Maybe you are looking for