Why does my Ipad keep cutting out on my household wi-fi?

We have wi-fi in our two story house, with a desktop upstairs and one downstairs also. Both work well, so we have confirmed no problems with the ISP.
However, the brand new ipad air (not wi-fi plus cellular) seems to have intermittent reception at best- very unreliable. Sometimes our reception is fine- like right now- but other times- such as this morning, the ipad seemed to recognise our network, but we got "not connected" under Wi-Fi on the settings menu. I can't undersatand how the ipad can be "not connected" while identifying and appearing to connect with our network??

Hello there, johnhb2.
The following Knowledge Base article offers up some extensive steps for troubleshooting issues with Wi-Fi connectivity on your iOS device:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

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