Why does my ipad keep saying "cannot load video"

my ipad keeps freezing up when im watching a tv show ive purchased on itunes and then says "cannot load video". has anyone come across this?

You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.
How much Available storage space do you have?
 Cheers, Tom

Similar Messages

  • TS1398 Why does my ipad keep saying poor connection on FaceTime ever since ios6

    Why does my ipad keep saying poor connection on FaceTime since we went on ios6

    I have the same problem with my ipad 2.. ever since i updated to ios 6 it says "connecting" and never connects..and then 5  mins later it says "connection lost" CALL BACK! its so frustrating as i have not had any issue before the update..
    both me and the end caller have updated to ios 6, so im afraid the above response doesnt work for me! Some one please help, as its driving me nuts to not able to facetime!

  • HT1689 Why does my ipad always says CANNOT CONNECT TO ITUNES STORE even when i got all the internet connections needed?

    Why does my ipad always says CANNOT CONNECT TO ITUNES STORE even when i got all the internet connections needed?

    Check to make sure you don't have your restrictions turned on, which may be preventing your access to iTunes.
    Tap on the settings icon, then tap General, then check to see if you have restrictions turned to ON.  If so turn it off.

  • Why does my downloaded movie say cannot load movie

    Why does my downloaded movie stop 30 minutes in and says cannot load movie?

    Probably because you don't have enough available storage space. How much do you have? Check at Settings>General>About>Available
    iPhone, iPad, and iPod: Understanding capacity
    http://support.apple.com/kb/ht1867
    How much space is used by your Other? You may be able to reduce.
    How Do I Get Rid Of The “Other” Data Stored On My iPad Or iPhone?
    http://tinyurl.com/85w6xwn
    How to Remove “Other” Data from iPhone, iPad and iPod Touch
    http://www.igeeksblog.com/how-to-remove-other-data-from-iphone/
    With an iOS device, the “Other” space in iTunes is used to store things like documents, settings, caches, and a few other important items. If you sync lots of documents to apps like GoodReader, DropCopy, or anything else that reads external files, your storage use can skyrocket. With iOS 5/6/7, you can see exactly which applications are taking up the most space. Just head to Settings > General > Usage, and tap the button labeled Show All Apps. The storage section will show you the app and how much storage space it is taking up. Tap on the app name to get a description of the additional storage space being used by the app’s documents and data. You can remove the storage-hogging application and all of its data directly from this screen, or manually remove the data by opening the app. Some applications, especially those designed by Apple, will allow you to remove stored data by swiping from left to right on the item to reveal a Delete button.
    What is “Other” and What Can I Do About It?
    https://discussions.apple.com/docs/DOC-5142
    iPhone or iPad Ran Out of Storage Space? Here’s How to Make Space Available Quickly
    http://osxdaily.com/2012/06/02/iphone-ipad-ran-out-of-available-storage-space-ho w-to-fix-quick/
    6 Tips to Free Up Tons of Storage Space on iPad, iPhone, and iPod Touch
    http://osxdaily.com/2012/04/24/6-tips-free-up-storage-space-ipad-iphone-ipod-tou ch/
    Also,
    How to Clear Message/iMessage Cache on iPhone & iPad And Reclaim Lots of Free Space
    http://www.igeeksblog.com/how-to-clear-message-imessage-cache-on-iphone-ipad/
    What is Stored in iCloud and What is Not
    https://sites.google.com/site/appleclubfhs/support/advice-and-articles/what-is-s tored-in-icloud
     Cheers, Tom

  • Why does my iPad keep saying no SIM card installed?

    I have an iPad 2 IOS8. It keeps saying I have no SIM card installed, why is that and why do I need a SIM card?

    Hi CusMan!
    I have an article here for you that can help you troubleshoot that issue:
    iPhone: Troubleshooting No SIM
    http://support.apple.com/kb/ts4148
    The article is written toward iPhone users, but the steps for troubleshooting on the iPad are the same. Thanks for being a part of the Apple Support Communities!
    Regards,
    Braden

  • Why does my mail keep saying "Cannot get mail"

    Synced my Yahoo account with my phone and recieved mail for a few months. About three weeks ago I recieved a message when I open my Mail app that says "Cannot Get Mail - The connection to the server failed." I also received an email that said "Recently, we have detected some unusual activity on your account and as a result, we've temporarily locked it for your protection. You may unlock your account immediately by logging in on a PC. If you have additional questions, please visit us at ___ to get the help you need. Sincerely, Your yahoo customer experience team."
    I logged in to my account on my laptop and everything seemed to fix itself and everything was fine when I get on my computer but I am still not able to get new mail through my phone. It still keeps giving me the "Cannot Get Mail" message on my phone.
    Any thoughts?

    Hello Perry0130,
    It sounds like you are getting a message that your password is incorrect after you changed the password for your email account. I would try these 3 troubleshooting steps from the following article to help troubleshoot the AOL account connection:
    iOS: Troubleshooting Mail
    http://support.apple.com/kb/ts3899
    Log in to your email provider's website to ensure that the account is active and the password is correct.
    Restart your iOS device.
    Delete the affected email account from your device.
    Tap Settings > Mail, Contacts, Calendars.
    Choose the affected email account, then tap Delete Account.
    Add your account again.
    Thank you for using Apple Support Communities.
    Take care,
    Sterling

  • Why does my ipad keep saying incorrect username or password when i try to set up my mail.

    I have both the iphone and now the ipad. My mail works fine on my iphone, The emails are my own for my own businesses but i have never had a problem with the settings (pop3). My wife has emails also for the same companies and they work fine on her iphone.
    BUT when i try setting yup the same mail accounts on my ipad it keeps telling me the unsername or password are incorrect - i know they are not. I did wonder if it was down to the fact that i wanted to set it up on two devices (couldnt see why this would be an issue but thought it worth trying) so i set up a brand new email account and i am still getting the same response - it will let me send emails from the ipad BUT it will not receive them. I have deleted it and re-installed it but always the same message
    Just upgraded to IOS6 but i still get the same issue
    Help me please as this is driving me mad

    how are you connecting to the internet?
    think is many mobile network providers block various ports which some mail services rely on

  • Why does my IPad keep saying unknown error

    Recenly I was trying to play fun run and kept saying Internet has been disconnected but I would check the wifi and would be fine now it won't let me download apps or open the ones that need wifi I can't even update any of them without it saying unknown error

    Apple appears to be having trouble with the iTunes Store servers right now. Wait for them to fix it.
    (81059)

  • Why does my cellphone keep saying that estimating time remaining when I try to upgrade the system?

    Why does my cellphone keep saying that "estimating time remaining" when I try to upgrade the system?
    Is there anyway to fix this situation?

    Hi Eric_Sun,
    Thanks for visiting Apple Support Communities.
    You may want to update your iPhone using iTunes on a computer if your device only shows "estimating time remaining" when you try to update wirelessly:
    If you can’t update wirelessly, or if you want to update with iTunes, follow these steps:
    If you use your device's Personal Hotspot for your computer's Internet connection, update your device wirelessly or connect your computer to another network.
    Install the latest version of iTunes on your computer.
    Plug in your device to your computer.
    In iTunes, select your device.
    In the Summary pane, click Check for Update.
    Click Download and Update.
    If you see an error message while updating your device, you can learn how to resolve iOS update errors in iTunes.
    You can find these steps here:
    Update your iPhone, iPad, or iPod touch
    http://support.apple.com/kb/ht4623
    If you are still not able to update, I recommend the steps in this article next:
    If you can't update or restore your iOS device
    http://support.apple.com/kb/ht1808
    Best Regards,
    Jeremy

  • Why does my iPad keep losing the wifi every few minutes?

    Why does my iPad keep losing the wireless connection every few minutes?

    Could be
    1 the routers firmware require an Update
    2 the iPad is defect

  • Why does my iPad keep losing connectivity

    Why does my iPad
    keep losing connectivity ?

    Hi Joan,
    I'm sorry to hear you are having issues connecting with Wi-Fi from your iPad.
    The article below may be able to help you with this issue.
    Click on the link below to see more details and screenshots. 
    I've quoted some helpful highlights for you:
    iOS: Troubleshooting Wi-Fi networks and connections
    Be sure that you are in range of your Wi-Fi router (access point).
    Tap Settings > Wi-Fi and turn Wi-Fi off and then on again.If unable to do so, see this article.
    Confirm that your Wi-Fi router and Cable or DSL modem are connected to power, turned on, and indicate that they are connected to the Internet.If not, refer to your network administrator or ISP for assistance.
    Restart your iOS device.
    Tap Settings > Wi-Fi and locate the Wi-Fi network to which you are connected. Then tap the blue dot and choose Forget this Network. Try to connect to your desired Wi-Fi network again.
    Note: You will need to enter your Wi-Fi password again if your desired network requires one.
    Turn your Wi-Fi router off and then on again2. If your ISP also provides cable or phone service, check with them before attempting this step to avoid interruption of service.
    Update your device to the latest version of software.
    Update your Wi-Fi router to the latest firmware2.For AirPort Base Stations, see this article for information about firmware updates.
    If your issue is still unresolved
    Follow the steps below for the issue you are experiencing.
    Unable to locate a Wi-Fi network
    Unable to connect to a Wi-Fi network
    Wi-Fi disconnects, or signal strength is less than expected
    Unable to access the Internet while connected to Wi-Fi
    Unable to automatically connect to Wi-Fi
    I hope this information helps ....
    Have a great day!
    - Judy

  • Why does my iPad keep freezing when watching programmes on itv player or you tube.

    Why does my iPad keep freezing when watching programmes on itv player or you tube.

    Try the basic troubleshooting tips and see if any of these help with the freezing issue.
    Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
    Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    Quit the apps. Go to the home screen first by tapping the home button. Quit/close open apps by double tapping the home button and the task bar will appear with all of you recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner to close the apps. Restart the iPad. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
    If you are watching the YouTube videos on Safari - this may help as well. Go to Settings>Safari>Clear History, Cookies and Data (orCache in iOS 4.3.5). Restart the iPad. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.

  • Why does my iPad keep on turning off

    Why does my iPad keep on turning off

    It basically works as if nothings wrong, until about a minute into using it it turns off then retarts and repeat....

  • Why does my ipad keep throwing me out of games and apps?

    Why does my ipad keep throwing me out of games and apps?

    Try reset iPad
    Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
    Note: Data will not be affected.

  • Why does my iPad keep moving between screens and shaking?

    Why does my iPad keep shaking and/ or move between apps?

    No idea why it is doing that, but try rebooting the iPad.
    Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

Maybe you are looking for

  • Print button on tablet.

    Ive created a simple list app for the iPad using flash builder 4.6.  Is there a way to print the list that are created?

  • I'm 16 and don't have a credit card and why can't i use an apple id on my iphone 5 without credit card?

    I created an apple id today and i can't use it on my iphone because reviewing my id in iphone, it asks me to give my credit card info which i don't have because i'm just 16 and don't have a credit card and my dad won't let me use his'

  • Placing the file in UTF-8 format in Target Directory

    Hi Experts, Can any one please tell me how to place a file in Target Directory by PI in UTF-8 format. It is a file to file PassThrough (no IR part) scenario and in receiver File Adapter I have used File Encoding as UTF-8 but still PI is not placing t

  • Printing the same page or range each time ctrl-P is selected

    Has anyone figured out how to set Indesign to leave the page number or current pages each time the print dialog box is opened. Pagemaker used to do this and each time we have purchased Indesign the sales people tell us that this was fixed. After down

  • Need Help with Typography. Please Help.

    I have final cut studio 3 and want to do some typography, I can only find tutorials on how to do it in after effects. I do not have after effects and do not have that kind of money to buy it. I know motion 4 is capable of doing typography but how. I