Why does my ipad say contact itunes to complete this transaction every time i try to do an in app purchase?

Please help me find a way to fix this problem.

My suggestion is the obvious one. Contact iTunes support and find out exactly what is going on and ask them to help you sort it out. The message is coming from iTunes, so they will need to sort it out. Maybe it's a glitch, maybe your credit card sent up a red flag. We have no way of knowing. iTunes Support will figure it out.
http://www.apple.com/support/itunes/contact/

Similar Messages

  • Solved: pleaes contact itunes to complete this transaction

    I've been bothered by this for a while and eventually find a solution, well definitely not an ideal one. Basically, I have three computers at home, a desktop, a laptop and a macbook. all but the mac had the problem.
    My cousin and his girlfried from the States came to visit me last month. For cost saving reasons, they want to download stuff via itunes and then sync with their iphones. I lend my desktop to them, after a few days, the itunes locked them out. they can login in, but can't do any purchase. they sure contact itunes for help but nothing has been working. And we find out they can't create any new account from this desktop either. I tried my account, same problem...
    I later lend them my laptop which worked for a few days. And them same problem happened again. I don't want them to use my macbook so I told them just use their iphone to download stuff. Things have worked out well until they left for home except for their roaming charges.
    This past weekend, I tried to reinstall my desktop since its been so slow. I reinstalled itunes as well and find out it is working now. Just to be sure, I erased my laptop harddrive and did a factory restore tonight. And the itunes works well too. No more stupid "pleaes contact itunes to complete this transaction".
    I suspect when my cousin were here, the two frequently switch the account for sync which cause itunes raised the flag. Something is saved in the desktop and later the laptop to prevent user to process further. However, once the disk is cleaned, it back to normal again. It will be nice if I can tell what and where itunes saves the stuff in my computer, in that, I don't have to reinstall everyting next time when it happens, just delete the relevant record.

    Ed - asking what trouble? For the desktop and laptop, there was no iTunes installed until my guests' arrival. So there is no access to my iTunes library at all. For the desktop, I only gave them visitor account as I have confidential files on that computer. for the laptop, I didn't bother because it was a new purchase and nothing important was on.
    I reply your post because clearly to set up a Guest Account is not a solution to this type of error. Maybe it is a good habit but the stupid error message "please contact itunes support to complete this transaction" is still on even under a guest account.

  • My iPad is hacked. Since a few weeks, every time i try to install a new app there is an phishing attempt. Forcing me to put in some "security questions". Is there any way to clean my iPad and to protect it better than vanilla ios?

    My iPad is hacked. Since a few weeks, every time i try to install a new app there is an phishing attempt. Forcing me to put in some "security questions". Is there any way to clean my iPad and to protect it better than vanilla ios?

    Thanks fore the hint. Are you shure it´s from apple?
    This popup is not a normal behavior and I can´t see if it comes from apple.
    The is no  hint on apple.com that its save and a wanted behavior.
    Is it true that I have to put in 8 strings everytime I update an app?
    my ID + PW
    and question 1 - 3 + PW?

  • How to fix my iPhone if it says "please contact iTunes to complete this transaction"

    When I was making my Apple ID it said "Please contact iTunes support to complete this transaction" What do I do know? Please help!

    Contact iTunes support here:
    http://www.apple.com/support/itunes/contact/

  • Why am i getting a message saying to contact itunes to complete this transaction

    im getting a message on my phone my phone when im trying to purchase an in app and its telling me to contact i tunes to complete this transaction

    Um, why does it matter?  Simply do as it suggests.

  • TS1424 I tried to purchase something in-game and it says please contact iTunes to complet this transaction?

    I need help

    You can contact iTunes support here : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store

  • Contact Itune to complete this transaction

    How can I complete my transaction.

    Do as it says and contact support. They'll tell you what went wron during set-up and give you steps on how to correct it:
    http://www.apple.com/support/itunes/contact/

  • HT4009 every time i try to make an in-app purchase from a certain game it tells me to contact support and will notet me make the purchase? this started after i switched from my 4s to my 5c

    Help! I can't make a purchase from a specific game restrictions are off

    If it tells you to contact itunes support, then that is what you should do

  • HT5824 why does my ipad say user name disabled, but on all other devices i can pog into itunes and icloud using my user name

    why does my ipad say user name disabled but i can use my user name to log into itunes and icloud on other devices

    At this time there is no "solution." You'll simply have to wait the 90 days to re-enable iTunes Match.
    For now here is my suggestion. In your User Account, in OS X, sign out of whatever iTunes Store account you are signed in with. Then sign in with your store account and leave it at that. Now sign out of your OS X User Account, sign into your wife's OS X User Account and sign into the iTunes Store with her Apple ID (if necessary sign out of the account first).
    Now, you can go back to your OS X User Account and attempt to enable iTunes Match. You will probably get the "wait 90 days" message. If so leave it, mark your calendar, and wait for the 90 days to expire. You can try contacting iTunes Store support at <https://expresslane.apple.com> if you wish, but I really do not know how useful that will be.
    Incidentally, you get the message to pay for the service when trying to enable it on your wife's Apple ID because the service has not been purchased using that Apple ID. iTunes Match is designed to be a single-user service that is never signed out of and is associated with one, and only one, Apple ID and a regional store.

  • Why does my ipad say i cant make anymore apple ids or and i cloud account

    Why does my ipad say i cant make anymore applie ids or an i cloud account abd how do i get an account HELP please !!!!!

    Hello, I had the same problem (repeatedly) until I did this, it works!
    Remove sim, very very lightly rub the sim card's contacts (the metallic parts) with a standard pencil eraser. I suspect its just a micro-residue from the manufacturing process interfering with complete contact. 

  • Why does my iPad say printer no longer available?

    Why does my iPad say printer no longer available?

    The printer is either off or no longer on the same network as iPad.
    Try rebooting router and printer.

  • HT4623 why does my ipad say its ios is up to date but i havent updated it to ios7

    why does my ipad say its ios is up to date but i havent updated it to ios7

    First generation iPads cannot be upgraded to iOS 7.  Which generation do you have?

  • Why does my ipad say "not charging" when plugged in?

    Why does my ipad say "not charging," when plugged in?

    http://support.apple.com/kb/HT4060
    Read the KB article.  Make sure you are using the 10W adapter that came with the iPad or a High-Power USB 2.0 port.

  • Why does my IPad say "sending the message content to the server failed

    Why does my IPad say "sending the message content to the server failed"  I have checked the wi-fi connection and everything is fine and the email addresses are correct so what's wrong

    Is it an ordinary mail without attachments and links in the body of the email? If so, try deleting the email accountb and setting it up again.

  • Why does not ipad show on itunes? when i connected with my macbook using usb, just it is charging electricity.

    why does not ipad show on itunes? when i connected with my macbook using usb, just it is charging electricity.
    i don't know why...

    Sometimes it can be something very simple and easy to fix. Before you get into any involved troubleshooting, quit iTunes, restart your Mac, restart your iPad and then try to sync again.
    Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
    If this doesn't work, then try the more involved stuff.

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