Why does my iphone 4 ios 6 not connect to itunes store or allow Passbook to do the same?

why does my iphone 4 ios6 not connect to itunes store nor allow Passbook to do the same?

Same here........ I'm using my iPhone, iPad and MacBook pro and I "cannot connect to iTunes"............my Internet connection is great......... The apple store might be doing some update!

Similar Messages

  • TS1702 Why does my iphone say "cannot connect to iTunes store" when I try to update my apps?

    When I try to update my apps on my iphone4, I press "update," then  put in my password; it keeps coming back saying "Cannot connect to iTunes store."  Is anyone else having this problem?

    Try here:
    Can't connect to the iTunes Store
    Go to Settings>General>Time&Date and make sure it is set to automatic
    Try change the DNS to Google's 8.8.8.8

  • Iphone will not connect to itunes store

    Most of the time my iphone will not connect to itunes store, error message is loads of zeros ending in 8.
    Checked on google and it appears to be a regular item of discontent, but so far I cannot find an answer that works.
    Can anyone help please?

    Hi kingdaddi,
    Welcome to the Support Communities!
    The article below will walk you through the troubleshooting steps for connectivity issues with iTunes:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    I hope this information helps ....
    Have a great day!
    - Judy

  • Get message on iPhone 4S, "Cannot connect to iTunes Store." How can I access the iTunes Store?

    I get a Message on iPhone 4S, "Cannot Connect to iTunes Store." How can I access iTunes Store?  Yes,  I am WiFi connected.

    Well folks I finally got my "can't connect to iTunes" issues fixed. Seems that there was an unauthorized change to my email address and account therefore not allowing mr to connect to iTunes.
    Here is how I got it fixed.
    1. Contacted iTunes store support
    2. Followed their instructions and replyed with the following info:
    An order number from one of my purchases
    Last 4 digits of the c.c. Used for the iTunes store acct
    Answer to one of my security questions
    And 2 items from this list.
    Birthdate
    Billing address for Acct
    Phone number on acct
    It was after all of this that they saw that someone had made an account modification back in February when the issue began. Seems they changed my email address just slightly and that is what kept me from being able to sign in and not a password issue. This was likely due to a phishing email that came out in conjunction with iCloud asking users to change their passwords to a more secure form by adding a capital and number.
    To get all of this cleared up it took about 4 days as we emailed back and forth. I also needed a seperate email address they could use to send me info. Once they determined the issues and went to get them fixed by changing the email address associated with the acct and I created a new password I was able to access iTunes with no issues and even my previously thought lost acct balance was there.
    Hope this helps
    Crash

  • TS1702 Why does my iPad say "Cannot connect to ITunes Store" after 3 months  of use.

    Help this 82 y.o. lady who wants to access the APP. Store but a message reads "Cannot connect to iTunes Store" It was ok since May, but all of a sudden the APP Store no longer automatically appears.

    Follow the steps in the article below:
    Can't connect to the iTunes Store
    Hope this helps

  • Why does my iphone is not recognized by Itunes and can't be restored?

    my Iphone went blank and I'm asked to plug it in with Itunes. When I do so, it's not recognized and can't be restored. Any clue?

    Try to force your phone into recovery mode. Disconnect it from the computer's USB cord. Turn it off if you can by holding the sleep/wake switch until you see the red slide to off. If you can't turn it off, please continue. Press and hold the home button while plugging it into the computer's USB cord. Continue holding the Home button while iPhone starts up. While starting up, you will see the Apple logo. When you see "Connect to iTunes" on the screen, you can release the Home button and iTunes will display the recovery mode message.  See http://support.apple.com/kb/HT1808
    Then you can restore your phone:  http://support.apple.com/kb/HT1414

  • New iPhone will not connect to iTunes Store. Not able to activate

    I bought my iPhone 3 weeks ago from an AT&T store and use it everyday. It works fine. I bought one for my wife 2 days ago from the same AT&T store and it does not work. After spending 2 + hours on the phone with Apple level 1 and 2 support, the final diagnosis is a bad sim card. (Apple phone support was very good and very professional) They are in process of sending me a box to mail the iPhone in for service and I am confidant they will fix the problem. I am disappointed, however, the iPhone did not work out of the box and I now have to wait for service on a brand new iPhone.
    Has anyone experienced the following problem?
    When connected to iTunes, the iPhone is not able to connect to the iTunes store and I receive the following error message, "We could not complete your iTunes request. The network connection timed out. Make sure your network settings are correct and your network connection is active." I was not able to activate it.
    The iPhone screen itself shows the iTunes logo and the sync connector. iTunes does not give me the ability to activate the phone nor make any changes to it. iPhone shows up in the device listing, but that is it. There are no settings in iTunes for making changes or setting up the new phone.
    When I plug my iPhone into the computer, everything works fine. The new iPhone does not. I tried everything Apple recommended including: Resetting the phone and deleting / reinstalling iTunes, but nothing worked. So, here I am waiting for service on a brand new iPhone that I have paid for and am paying for monthly service, but cannot use. Kind of stinks...
    Anyone have a similar problem?

    2 things
    one they will overnight you the box and give you a overnight box to send to them (fedex)
    two call them back they will also overnight you a free iPhone loaner for the next few days if you ask

  • Iphone will not connect ot itunes store after 2.01 firmare update

    Installed 2.01 firmware update and I can no longer connect to the apps store or to itunes store. this is a legit phone, not unlocked, I bought it 3 days ago at apple 5th ave and I'm set to Wifi signal not 3G. Anybody else having this problem???

    I had this problem too. On further investigation I found that my phone would not connect to the internet via wifi. It showed that I was connected, but I couldn't update mail, weather, surf safari or access iTunes. I spent some time on the phone with Apple support and in the end the trick that worked was a reset of my router. Try powering it off for about 30 seconds and then plug it back in. That made everything work again on my phone. Apple support suggested also updating my router firmware.

  • Why does my iPhone 4 not have the panorama feature with the new iOS 6 ?

    Why does my iPhone 4 not have the panorama feature with the new iOS 6 ? Can someone please explain this to me. I was already excited about it.

    That was made available in iOS 5. To update, you may need to connect to iTunes

  • HT4623 Why will my Iphone 4 not connect to internet on wifi nor data with the ios 6.1 update?

    Why will my iphone 4 not connect to the internet on wifi nor data with the ios 6.1 operating system?

    Settings > General > Reset > Reset Network Settings

  • Why does my iphone loss WIFI connection when I leave the room? When other mobile devices stay connected?

    Why does my IPhone loss WIFI connection when I leave the room? When other mobile devices stay connected?
    I can not send text messages to other IPhones if I do not have wifi or 3G on, the texts are sent as emails.

    Hey Linders1987,
    Welcome to the Apple Support Communities! I understand that you are experiencing issues with Wi-Fi on your iPhone 5. The following resource may provide a solution:
    iOS: Troubleshooting Wi-Fi networks and connections - Apple Support
    http://support.apple.com/en-us/TS1398
    Wi-Fi disconnects or signal strength is less than expected
    Move closer to the Wi-Fi router (access point).
    Check for sources of potential interference.
    Remove any case, stand, or other accessories from your iOS device and see if signal strength improves.
    Reset network settings by tapping Settings > General > Reset > Reset Network Settings.
    Note: This will reset all network settings including
    - previously connected Wi-Fi networks and passwords
    - recently used Bluetooth accessories
    - VPN and APN settings
    Thanks,
    Matt M.

  • HT4623 Why does my iPhone 4 not have the Software update option when I go into the settings?

    Why does my iphone 4 not have the Software update option when I go into my settings to get updates?

    That was made available in iOS 5. To update, you may need to connect to iTunes

  • HT4623 How come I can not use WIFI to update the new IOS in my iPhone 5 ? the screen pop up " you no longer connection to Internet " . And I won't be able to download any Apps using Wifi, the screen popup " can not connect to iTunes stores " ..

    I can not use Wifi at home to download Apps . The screen pop up " can not connect to iTunes Store " ?? I am using iPhone 5 . I used to be able to download any Apps before .
    I can not even download the new IOS which Apples sent to my phone to update . ???? Please help !!!
    My husband is using IPhone 5 and his phone is fine , he can use WIFI to download any apps or update any software from apple . Does that mean my phone have problem , not my WIFI right ???
    Now, I have to use my data plan to download any Apps which waste my money :( Thanks a lot !!

    Hello phonphon,
    We've got an article that can help restore your phone's connection to the iTunes Store while on your WiFi network.
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    Cheers,
    Allen

  • HT201210 why does it say im not connected to the internet when i plug my i phone in but i am connected to the internet. what do i do?

    why does it say im not connected to the internet when i plug my i phone in but i am connected to the internet. what do i do?

    no into my labtop i have internet but for some reason when i plug my iphone into it it saids update servers could not connect to the internet please check to make sure u have internet and i do.

  • TS1702 why does my iphone 5s not display apps to my jvc car stereo, when the same apps work with my 4s?

    why does my iphone 5s not displaying apps on my jvc car stereo.  these apps worked with my iphone 4s?

    Blackberries were designed at a time when cellular data was very expensive. They don't do nearly as much as an iPhone, in part, to conserve data use. All modern smartphones will use more data than a Blackberry unless you do almost nothing.
    You do not need to quite apps. Almost no apps run in the background.
    Here are Apple's tips on iPhone battery use:
    http://www.apple.com/batteries/iphone.html
    If you are really only getting an hour of battery usage and not just engaging in hyperbole (), you should make an appointment with the Genius Bar at your local Apple Store.

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