Why does my Iphone 5 keep crashing?

I got the new Iphone 5 for Christmas and within a few hours it started to crash on me. Just shutting off and then turning back on randomly. The screen would either go darker then tun off or freeze with lines on it and turn off. It went through a phase of turning on and off several times straight after one another and now it won't turn on at all.
Has anyone else had this problem?
How did you get over it?
Does it fix it's self or do I need to take it somewhere?
Where would be best to take it, the shop I got it or an Apple shop?
Many Thanks

Try to set it up as new device, but without using the latest backup, explained here:
How to back up your data and set up as a new device
If this does not help, get it serviced:
Apple - Support - Service Answer Center

Similar Messages

  • Why does my iPhone 3gs keep crashing?

    My iPhone 3GS keeps chucking me out of everything - apps, web and even typing a text!  Its infuriating, I just get to the end of typing a message and it just goes off and back to the "home" screen.  When I go back in to the text that I typed has gone!!!  If I am googling or on Facebook it does the same thing. 
    Has anyone else had this?  Any tips (apart from sledge hammer) would be gratefully received!!! Thanks!

    Hi gdmacguy - I have done a full restore and it still does it... it constantly chucks me out of texting and using apps - its also stopped my iTunes from playing after about 8 mins which is really irritating when I am in the gym!!!
    Do you have any other ideas of what I can do please?

  • Why does my iphone 4s keep crashing? how can i fix this problem?

    So if i restart it it will stop crashing and turning on again?

    Basics from the manual are restart, reset, restore

  • Why does my iphone 4 keep crashing

    My Iphone4 is only a month or so old. I downloaded a few apps from app store and have been "playing" with it. Regularly, the phone will turn off for no reason. If I plug it in the apple logo will appear then come back on. At first, I thought I may have downloaded a "bad app" so I took the purchases off. Last night, while I was sleeping, the phone turned itself off. Needless to say the alarm did not go off this morning. (obviously I won't rely on it any more). Does anyone know what may be happening?

    Your phone's broken, dude.  There's no magic fix for a hardware issue.  Either find a 3rd party repair shop near you, or bring your phone and $149 to the Genius Bar for an out of warranty replacement.

  • Why does my iPhone 5s keep crashing when I make a new radio station in iTunes Radio?

    This happens whenever I am streaming iTunes radio and decide to create a new radio station. No sooner do I click create to make a new station and the apple logo comes up as my phone begins a complete reboot.  Am I alone in this?

    Take it to an Apple store for evaluation...

  • Why does my Adobe Audition keep crashing on my MacBook Pro?

    Why does my Adobe Audition keep crashing on my MacBook Pro?  I've updated everything, and there are no other issues.  It is OS X and Audition CS6.  When I'm mixing a track, it will just shut down with a crash notice.  Very frustrating.

    Hi,
    What is the crash notice you receive?  OS X is very good about keeping extensive, detailed crash logs.  If you launch Applications > Utilities > Console.app  and open the "User Diagnostic Reports" group on the left, can you drag the most recent Audition crash report into an e-mail to [email protected] ?  The contents of that file should make it more clear to us why Audiiton or the OS thinks a crash is happening and will help focus troubleshooting.

  • Why does my InDesign CS4 keep crashing -- ever since I upgraded my system????

    Why does my InDesign CS4 keep crashing -- ever since I upgraded my system????

    Becuae there is a bug in either the update or in Apple's App store server.

  • Why does my iphone 3g keep freezing?

    why does my iphone 3g keep freezing?

    I restored it on I tunes as well did something on the phone. The lastest seems to have helped it but I haven't used it much yet!  Thanks for the help & I'll let you know!

  • Why does my iPhone camera keep telling me "Cannot take photo" there is not enough available storage to take a photo, etc? I have it hooked up to ICloud and the cameral roll???

    Why does my iPhone camera keep telling me "cannot take photo" there's not enough storage, but I have my phone/camera roll hooked up to Icloud and have purchased additional storage???

    iCloud storage has nothing to do with remaining memory on the phone - only memory for backups and Photostream.  The photo has to first be stored on the phone and copies sent to iCloud.  If there is not enough available memory on the phone, the photo can't be taken.
    To determine the remaining memory on the phone:
    Settings > General > Usage > Storage
    The Camera Roll is meant for temporary storage of photos, which should be imported to an app on your computer and deleted from Camera Roll.  You can then sync back those photos which you want to keep on the phone.
    iOS: Importing personal photos and videos from iOS devices to your computer

  • Why does my iPhone 4 keep sending emails instead of texts via iMessage?

    Why does my iPhone 4 keep sending emails instead of texts via iMessage?

    This was driving me crazy but I've cracked it!!
    Go to: Settings, Messages, Send & Receive.  My mobile number was greyed out and wouldn't allow me to select it.  My email address was highlighted but it also allowed me to "Add An Email".  I selected my current email address and it gave me the option to delete it.  Once I deleted my email address, it automatically reverted to my mobile number!!
    Hip hip hooray.  I can relax at last.

  • Why does my iphone 4 keep dropping wifi connection since ios5.0.1update

    Why does my iphone 4 keep dropping wifi connection since ios5.0.1 update, it worked perfectly before, my wifes 3gs connects fine and stays connected while my £400 paperweight losses connection, thinking of going back to nokia! Sort it out apple!

    If the "oh so Great Apple" were to monitor these forums then they might see all the problems
    that the people who have paid good money for their devices are having, i suppose they can do no wrong
    In your eyes, i just thought that if you pay a lot of money for a product that works fine, and you update
    It with a firmware update that they kept going on about how good it was and it can do this and it can
    Do that, then i think they should sort it out. I don't care if i "don't deserve to be an apple owner" or not,
    The fact is i paid my money and it should do what its suppose to do, i moved from Nokia to Apple because
    The N97 was crap and i put up with it for too long, and they didn't do anything to fix the bugs they just stopped
    Selling it and basically said tough s**t, so now this is happened i hoped Apple whould be better but they seem
    To be just like the rest.

  • Why does my iPhone 4 keep loosing it's ability to download emails or connect to the Internet?  I can power it off at when I restart I can send and receive but after awhile all I get is it trying to connect.

    Why does my iPhone 4 keep loosing it's connection to download emails or go onto safari?  If I power down the phone and restart it then it will connect but shortly after it will loose the connection and then just shows connecting in email or in safari unable to connect to the Internet 

    I'm guessing it's more likely a problem with your carrier's 3G network in the area. You shouldn't have to modify any settings for 3G to work consistently on a supported carrier.
    You can try turning off 3G data, with will switch over to Edge if it exists. If it does, it will be much slower than 3G, but I suppose faster than 0 is better than 0.
    I'd contact your carrier about it.

  • Why does my Iphone 4 keep telling my that my apple password is incorrect even after I have just changed and rest my password?

    Why does my Iphone 4 keep telling my that my apple password is incorrect even after I have just changed and rest my password?

    Sign out of your Apple ID then back in again with changes
    also delete ICloud then sign back in again with new password.
    bsydd uk

  • Why does Adobe flash plugin keep crashing?

    Why does Adobe flash plugin keep crashing?

    What is your operating system, version & edition?
    What is your web browser?
    What is your Flash Player version?
    → http://helpx.adobe.com/flash-player/kb/find-version-flash-player.html#main_Find_the_Flash_ Player_version_installed_on_your_machine

  • Why does Adobe Flash Player keep crashing and then apparently uninstalling itself?

    why does Adobe Flash Player keep crashing and then apparently uninstalling itself? Is this not clear enough?

    From System Preferences > Preference Pane click on FlashPlayer > Storage and see what you have selected for options.

Maybe you are looking for

  • Photos quit unexpectedly and I then lost over 300 pictures

    I was using Photos to edit pictures.  The program "quit unexpectedly" (I received the error message).  When I reopened the program, over 300 photos had been deleted.  Where are they? Can I get them back?

  • I cannot download FP 11 update even though I get "successful download completed" messages.  Help!

    I cannot download FP 11 update even though I get "successful download comleted" messages.  My antivirus software has "allowed" the download.  I tried over 13 times.  I no longer have access to any videos or games.  Where I had before July 11, 2013.

  • Palette functionality changed in version 8.5

    When using LabVIEW 8.5, I have not found a way to disable the "personalized menu" feature for the palettes. That requires me to click on the expand menu arrows then navigate to the palette item I wish to select nearly every time I use the palettes to

  • How to invoke Java method from C++

    Hi My requirement is In C++ we are having three different structures, like struct one{ int accontno; char * accountholdername; long balance; struct two{ int startdate; int enddate; struct three{ char* userid; char* userpassword; from c++ how to pass

  • Apple Mighty Mouse: covered under AppleCare?

    I've got a Mighty Mouse that is connected to an iMac that we have in our lab. The mouse has stopped working altogether (no response no matter what computer it's connected to). The iMac is registered under an AppleCare agreement for 3-years and it's s