Why does my iPhone 5 show one specific contact's number only, & not their name? Help?

I have an iPhone 5 and it will not show my girlfriend's name or info whenever she calls or texts oddly enough (as if I do not have her in my phone to begin with). She has an iphone so our messages are through iMessage. I have attempted to re-add her numerous times as well as resetting all settings.

It has a 1 year warranty. Make an appointment at the genius bar and take it in for them to have a look at it. If it's defective, they'll replace it.

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