Why does my iphone 5s keep freezing and restarting?

my phone would freeze from time to time and then stay frozen for about 10 minutes then it decides to restart/reboot and its starting to get on my nerves, someone please help or tell me whats wrong and can i get it replaced? ive only had my phone for about a month.

Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new).  Try each of these in order until the issue is resolved.

Similar Messages

  • Why does my iPhone 4S keep freezing and crashing and throwing me out of things

    I've only had my phone for 2 months. About a week ago it started throwing me out of Facebook then my photos. Now I can't get online or go to settings or my photos, Facebook or anything else because it freezes and goes blank. What can I do?

    Hello Mia,
    Thank you for providing the details of the issue you are experiencing with your iPhone.
    I recommend following these steps for an issue like the one you described:
    If a single application is not responding or stops responding when it opens, you can force it to close.
    If the device is unresponsive or if certain controls aren't working as expected, restart your device.
    If the device remains unresponsive or does not turn on (or power on),reset your device.
    If there is no video or if the screen remains black, verify that the device has enough charge to turn on:
    If you are using an iPad, ensure that it's connected to the USB Power Adapter supplied with the device.
    Let charge for at least twenty minutes, then see if it starts normally.
    If there is no image on the screen, press the Sleep/Wake button to attempt to wake the device.
    If the screen displays a red battery icon, continue charging the device until the battery is fully charged.
    If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes:
    Connect the device to your computer and open iTunes.
    If the device appears in iTunes, select and click Restore on the Summary pane. Learn more about restoring iOS software.
    If the device doesn't appear in iTunes, try to force the device into recovery mode, and then restore it.
    If the above steps do not resolve the issue, contact Apple.
    You can find the full article here:
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/TS3281
    If you get to step 5, I recommend backing up your iPhone before performing the restore:
    iOS: Back up and restore your iOS device with iCloud or iTunes
    http://support.apple.com/kb/HT1766
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • Why does my iphone 3g keep freezing?

    why does my iphone 3g keep freezing?

    I restored it on I tunes as well did something on the phone. The lastest seems to have helped it but I haven't used it much yet!  Thanks for the help & I'll let you know!

  • HT4623 iPhone 4 keeps freezing and restarts by itself

    I just got an iPhone 4 as a gift and I've been using it this past couple of days but it keeps freezing and restarting by itself, since I Sync it with my mac mini is suppose to be up to date, any tips?

    Hold down the Sleep/Wake button and the home button together until the apple logo appears (ignore the ON/OFF slider) then let both buttons go and wait for phone to restart (no data will be lost).

  • Why does my macbook pro keep freezing and rainbow disk appears?, Why does my macbook pro keep freezing and rainbow disk appears?

    My macbook pro keeps freezing and I get a rainbow disk circling. I have to hold the power down and turn off, it will not do anything else.

    Can you tell us how much RAM  (Memory) you have? It's listed by clicking on the  in your title  bar....go to About This Mac and it's in the 1st window.
    We would also like to know what size hard drive you have and how much free space is on it.
    If you click on your Hard drive icon (should be upper right hand corner of your screen), or the Finder in your Dock...when the window opens it says at the bottom how much Free Space you have on your drive.
    If you go to the , click on About This Mac, click on More Info... in that window. The next window says how big your hard drive is under Hardware....click on Serial-ATA.....look under Capacity:
    We need to know this cause if a hard drive is too full it slows things down and creates operational difficulties.
    DALE

  • Why does my Iphone 4 keep freezing up, Apps will close with out notice, and will randomly restart?

    I just got a used Iphone, and it keeps freezing every time I try to do anything. Every time I click on an app it will open for a second and then close right back out. It will randomly restart, and some times it will just freeze and the only way I can get it to turn off is to hold the home and power button. I have done factory restarts. I restarted the phone as a new iphone and still does the same thing. I havent downloaded any apps from the app store and have just left it completly stock and it still has the same issues. Any ideas?

    If you already try to restore via iTunes I think it is an hardware problem.
    You should contact apple support and request service.
    https://expresslane.apple.com/GetproductgroupList.action

  • Why does my iphone 4s keep freezing after downloading ios7?, why does my iphone 4s keep freezing after downloading ios7?

    my iphone4s keeps freezing immediately after downloading the ios7 update.
    has anyone else encountered this?
    will there be an update to fix this?
    what are people doing to solve this problem?
    thanks

    Sounds like hardware failure, called boot loop. Call Apple and or go on apple.com and make Genius Bar appointment to have your iphone reviewed by a Tech. Provided you iphone shows no physical or liquid damage they will take care of you, or if you have Apple Care Plus
    Genius Bar Rerservation :  http://www.apple.com/retail/geniusbar/

  • Why does my iphone 4 keep freezing?

    my iphone keeps freezing nothing will work why is this happening?

    Clear the App from background memory, and then try it again.
    Do not use the faulty App.
    If this happens with all Apps, Restore iphone firmware with iTunes, when asked at end set up as New.
    If still problems could be faulty battery, which will be covered by Warranty.

  • Why does my iPhone 5S keep freezing on either the buttons or screen?

    Ever since I bought my new iPhone 5S (on Vodafone) about a month ago either the screen or the buttons freeze on an almost daily basis. If I manually restart it (home button and sleep/wake) it works, but is a relative pain having to authenticate Touch-ID all the time. It is just an annoying problem, with no other side effects. I have monitored the times when it freezes and it is on no one particular app, its crashed when i am using Photos, Phone, Messages, Instagram and various Games.
    If anyone knows the source of this problem and how to fix it this would be very helpful.
    DrCarlsberg

    Try to set up the phone as new device and to rule out a software error, don't use the backup after that.
    If the phone works without problems, restore from the backup. If the problems are coming back, set it up again as new, this time adding the 3rd party apps back one after the other, one of them must be causing the freezes.
    How to back up your data and set up as a new device

  • Why does my Iphone 4 keep freezing then shutting itself down?

    an app will freeze then that freezes my whole phone, what can i do to stop this?

    Clear the App from background memory, and then try it again.
    Do not use the faulty App.
    If this happens with all Apps, Restore iphone firmware with iTunes, when asked at end set up as New.
    If still problems could be faulty battery, which will be covered by Warranty.

  • Why does my iPhone 5 keep freezing? Is it iOS 6?

    Any one else having freezing issues,calling fail issues and slow Internet?

    Standard troubleshooting...
    Try a reset by pressing the home and sleep buttons until you see the Apple logo, ignoring the slider. Takes about 5-15 secs of button holding and you won't lose any data or settings.
    If still a problem restore from your backup.
    If still a problem restore as new, i.e. without your backup. See how it runs with nothing synced to it.
    If still a problem, it's likely a hardware issue.

  • Why does my iphone 5c keep freezing?

    I have to power off the device just to be able to use the device. I just received it today from insurance today and it was working until 2 hours ago. The phone will freeze up and then you aren't able to go anywhere until I power cycle the phone

    Close all open apps by double-tapping the home button, then swiping up and off the screen with the app window (not the smaller icon).
    Reset your device: hold down the home button along with the sleep/wake button until the screen goes black and you see the Apple, then let go. (No data loss)
    If this doesn't work, back up and restore via iTunes. If the problem continues, restore as a new device and test. If the problem is solved, there is some kind of corruption in your backup file or maybe it's one of your apps causing problems. If it continues, take it to an Apple Store for evaluation of a possible hardware problem.

  • Why does my iPhone 5 keep freezing?

    I have been having this problem for about 2 weeks now. I don't understand why it would be doing this. Can they get viruses? Or could an app I downloaded caused it?

    Unless the device has been jailbroken, there are no viruses that can affect iOS.
    Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new).  Try each of these in order until the issue is resolved.

  • Why does my iphone 5 keep freezing up

    my iphone 5 screen will not respond to tapping the screen to view or by scrolling.  sometimes i cannot turn it off with re-booting it  help!!

    Have you taken the basic troubleshooting steps recommended the user guide?  What exactly HAVE you done to troubleshoot so far?

  • Iphone 5 keeps freezing and restarting

    It's a year since I got the phone, also the new io7 is updated. sometimes the phone freezes for like 5-10 minutes, then the phone restarts.. What's wrong with it?

    Backup and restore IOS

Maybe you are looking for

  • Updating metadata

    Hi guys, I have a big problem here and I need help. Its getting very urgent! I am trying to find the best way to update the metadata in Hyperion 11.1.1.3. I am actually creating a cube that will be using for reporting only. That cube must be updated

  • QT updater pops up multiple times per day, ONLY option is QT + iTunes

    Problem: Recently the QT updater has decided to pop up not just once every few days, not just once a day, but from one to a dozen times a day. This is SO annoying!!! I disabled QTTASK in startup, but if I run QT then QTTASK is re-enabled!! ARGGGHHH!!

  • XI Voice piairing to Yamaha audio system

    XI Voice remote is paired to Yamaha audio system (as well as the TV) and controls volume but does not control on/off of the Yamaha. Right now I need to use a different remote to put the system on/off. It appears that the pairing is working - in part

  • With the demise of MobileMe is iWeb essentially useless now?

    My personal website has been down since MobileMe went away.  I just renewed my domains on GoDaddy and need to be able to publish my site but it appears iWeb can't publish to anything but an FTP server or a personal folder.  What to do now?

  • Odd Screen wallpaper behind full screen app

    My daughter showed me an odd behavior on her MacBook Pro.  When she starts/stops iTunes (most noticeable) and other apps that are in full screen mode, the screen slides over an old wallpaper that isn't visible otherwise. It's not the current wallpape