Why does my iphone lose its network connection

Have a new iphone and a wireless network at home.  The phone connects to the network ok, but as I move around the house it loses its connection.  When attempts are made to reconnect the iphone replies "incorrect password", despite the fact that the password was stored from the previous connection.  Attempts to reenter the password do not help.  So far the only thing that allows a reconnect is to completely reset the network settings on the iphone, after which it connects once but then disconnects again later.  The issue may be related to the fact that there are two wireless routers in the house and the disconnections may be related to moving from the domain of one to another.

Hi Frayyan,
Welcome to the Support Communities!
The article below will give you some insight about how to optimize your settings to improve the battery life on your iPhone:
iPhone: Hardware troubleshooting  
Battery life seems short
Click ( www.apple.com/batteries/iphone.html) for tips on how to prolong iPhone's battery life.
Try turning iPhone off and then on again.
Connect iPhone to iTunes and restore iPhone.
If the screen shows a low-battery image, the battery is low on power and needs to charge for up to ten minutes before you can use it.
When charging iPhone, make sure to leave it charging until it is fully charged.
Note: When charging using a computer, don't connect iPhone to a keyboard. Also, the computer must be turned on and not in sleep or standby mode. If iPhone is connected to a computer that's not turned on or is in sleep or standby mode, the iPhone battery may drain.
I hope this information helps ....
Have a great day!
- Judy

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