Why does my iphone not open email attachments?

Iphone 4S IOS6.1.3 has stopped letting me open email attachments such as  Word, Exel and PDF. Instead it throws up a dialogue asking me to open it in another application (like 'Mail' ironically). Other Word docs present themselves as 'winmail.dat' format attachments. what the **** is going on? I need the iphone to read office attachments like it used to. I have 'reset' iphone using power and home buttons. Made no difference.
Anyone know the answer?

It could be for any number of reasons. Since you do not identify the computer OS you use, here is information for both.
Windows:     http://support.apple.com/kb/TS1538
OSX:     http://support.apple.com/kb/TS1591

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