Why does my iPhone sync hang at 'backing up'?

Did iTunes ever create a successful backup during a sync? If yes it should be listed there.
Alternativly you can make sure that the iphone backup folder is empty and try again to sync. The folder is located here:
Windows XP: \Documents and Settings\(username)\Application Data\Apple Computer\MobileSync\Backup\

Similar Messages

Why does iTunes always sync old apps back to my phone when restoring from back-up?

I can't seem to stop this happening - I delete apps frequently from my phone as I find I have no use for them. I regularly sync my phone to iTunes and I expected this to mean that old apps would be deleted from there as well, the same as contacts and photos are modified. But whenever I've restored from a back-up, I end up with all my old apps back on. I'm currently restoring from a back-up and it's syncing 1560 apps back onto my phone! I only had 346 on there that I wanted! But obviously I do want it to sync apps back on because I really can't be bothered to download 346 apps again, but why can't it just sync the apps back on that were present on my most recent back-up? This seems to be one of the many dumb things that iTunes does...

Syncing apps is a transfer/copy process, not a true sync process as with contacts, and the same for all iTunes content.
All apps on your iPhone should be in your iTunes library. If you have Sync Apps selected under the Apps tab for your iPhone sync preferences with iTunes, after downloading an app direct with your iPhone the app will be copied to your iTunes library automatically along with being selected the first time you sync your iPhone with iTunes after doing so. If you delete an app direct on your iPhone, the app should be deselected automatically under the Apps tab for your iPhone sync preferences with iTunes the first time you sync your iPhone with iTunes after doing so - so the app won't be reinstalled on your iPhone with a following sync with iTunes. Your selections under the various tabs for your iPhone sync preferences with iTunes is included with your iPhone's backup.
No iTunes content in your iTunes library will ever be erased via the iTunes sync process.

HT1766 why does my IPHONE 5 say cant back up to Icloud not enough storage. How do I make more storage without spending more money

Why does my IPHONE5 say cant back up to Icloud not enough storage. Whats that mean? How do I get more storage without spending more money?

With iCloud you get 5GB of storage for free and you have to pay an annual fee for more
Settings > iCloud > Storage and Backup > Change Storage Plan
If you don't want to pay and still want to backup to iCloud you will need to delete data off the device until your under 5GB
To check if you're under 5GB go Settings > Geneal > Usage
Hop that helps

Why does my iphone sync all 5000 songs on my phone every time I connect it?

Every time I try to add songs to my iphone 4s, it has to resync all 5000 songs that are currently stored on the phone, rather than just the one or two new additions. If I disconnect the phone before it is done all the music it hasn't gotten to will not play. I am running ios7 and the current version of itunes 11. Thanks!

Hi louiepatterson,
Thanks for visiting Apple Support Communities.
If your entire iTunes library is syncing every time you connect your iPhone, you may want to try setting up syncing in iTunes again by following the steps in the appropriate article below. If you're syncing music, try un-checking and then re-checking the "Sync music" checkbox in iTunes.
iTunes 11 for Mac: Set up syncing for iPod, iPhone, or iPad
http://support.apple.com/kb/PH12113
iTunes 11 for Windows: Set up syncing for iPod, iPhone, or iPad
http://support.apple.com/kb/PH12313
Your entire library will sync again once more after this, but then only new songs should sync thereafter. If the issue persists, I'd try the troubleshooting steps in our iPhone assistant next:
Frozen or unresponsive iPhone
http://www.apple.com/support/iphone/assistant/phone/
Best,
Jeremy

HT1476 why does my iphone turn it'self on after charging?

Why does my iphone 4 turn itself back on after/while charging?

You are right, Apple uses this "help" board to allow other users to help and yes it does avoid hiring more paid employees because every question answered here doesn't need to be answered by a phone person. But, not every question can be answered by other users or not every question is seen by the one person who does know the answer. When that happens, you still have the option to call Apple support at 1-800-275-2273 or you can go to https://expresslane.apple.com and speak directly with Apple.

TS1363 Why does my iphone stall on preparing to sync?

why does my iphone 4, stall on preparing to sync?

In addition the the step it tells you what it is doing during that step. If it is backing up that is taking a long time try deleting your backup, then just back up (rather than syncing). The first backup may take a while, but after that is should be fast. If it is Syncing see if you can identify the sync step - contacts, calendar, photos. If you have a lot of photos in Albums (not camera roll) that should take a long time whenever you change photos, but should not any other time.
How are you syncing contacts and calendar? If you have a lot of contacts (>1,000) and the change frequently that's a possibility Likewise for calendar entries.
Beyond these I'm as mystified as you. Earlier versions prior to 3.1 commonly took a long time to sync, but more recent versions generally ahve not had a problem.

HT1414 why does my iPhone 5s shut down unpredictably and needs to be reset every time to start back up?

why does my iPhone 5s shut down unpredictably and needs to be reset every time to start back up?

Hi Cyprus11,
Thanks for visiting Apple Support Communities.
If your iPhone is shutting down unexpectedly, I recommend going through these troubleshooting steps:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIs and corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Best,
Jeremy

Why does my iPhone 4 always say "sync will resume when "... MacBook Pro" is available??? i can't seem to sync over wifi

why does my iPhone 4 always say "sync will resume when "... MacBook Pro" is available??? i can't seem to sync over wifi

Try the following:
1. Connect the phone to your computer using the USB cable and let it sync.
2. Uncheck "Sync with this iPhone over Wi-Fi"
3. Click Apply
4. Check "Sync with this iPhone over Wi-Fi"
5. Click Apply
6. Quit iTunes
7. Disconnect the phone from the USB cable
8. Make sure your phone is connected to your Wi-Fi network
9. Open iTunes
iTunes should see your iPhone and connect to it. Go under Settings > General > iTunes Wi-Fi Sync and see if you can initiate a sync.

Why does the iphone 5 not sync the correct artwork to songs.

Why does the iphone 5 not sync the correct artwork to songs. All the artwork is correct in the itunes 11 library, but when sync'd the iphone arbittary chooses what it wants

My guess is you are using iTunes Match.
iTunes Match is a great feature, but I suggest keeping it on only on your computer. Turn iTunes Match off on your iPhone at Settings > Music > iTunes Match. Then sync your iPhone and you should get all the artwork. You may have to sync two or three times to get it all after turning off iTunes Match.

Why does my iphone 3gs not sync with contacts?

why does my iphone 3gs not sync with contacts? In fact it loses contacts during syncing.
In Itunes it is set to automatically sync to the laptop and in info sync contacts is checked and all contacts are checked.

On my Mac Pro, contacts and Thunderbird contacts are synced. I want my Iphone to sync with the Contacts on the Mac Pro. Incidently I am not using Icloud. Is that the problem?

Why does my iphone 3gs screen goes black after reaching another party and won't come back on to press end the call

why does my iphone 3gs screen goes black after reaching another party and won't come back on to end the call

hi smalley3,
Welcome to the Forums.
The flickering issue maybe due to a bad LCD cable or in some cases, a faulty GPU (the GPU is integrated to the CPU, and the CPU is soldered to the motherboard).
If there's still no image on the screen even after connecting an external display then you likely have a bad GPU.
In this case, I recommend you contact support for service (and also to see if there's a consideration that can be done on the warranty repair).
Support phone list
Regards

Why does my iphone never finnishes syncing

why does my iphone not finnish syncing when connected to my computer

I have no idea, and with the information you have given I can't even make a guess. Where does it get stuck in the sync process?

Why does my iPhone continue to tell be it cannot be backed up because there is not enough iCloud storage available?

Why does my iPhone continue to tell me it cannot be backed up because there is not enough iCloud storage available?

Buy more storage space.
Settings>iCloud>Storage and Backup>Change Storage Plan
Message was edited by: Diavonex

Why does my iPhone camera keep telling me "Cannot take photo" there is not enough available storage to take a photo, etc? I have it hooked up to ICloud and the cameral roll???

Why does my iPhone camera keep telling me "cannot take photo" there's not enough storage, but I have my phone/camera roll hooked up to Icloud and have purchased additional storage???

iCloud storage has nothing to do with remaining memory on the phone - only memory for backups and Photostream. The photo has to first be stored on the phone and copies sent to iCloud. If there is not enough available memory on the phone, the photo can't be taken.
To determine the remaining memory on the phone:
Settings > General > Usage > Storage
The Camera Roll is meant for temporary storage of photos, which should be imported to an app on your computer and deleted from Camera Roll. You can then sync back those photos which you want to keep on the phone.
iOS: Importing personal photos and videos from iOS devices to your computer

Why does my iphone 3gs screen go white after it goes "to sleep" for the first time after turning it on?

Why does my iphone 3gs screen go white after it goes "to sleep" for the first time after turning it on?
The screen isn't broken because it works after i turn the device off and back on, but after it goes black once, it's only white again.
But it takes the touches although it's only white, because I can answer my phone when I slide my finger on the bottom of the screen, eventhough there in not the button to see.
This is so weird. I have already done everything I can think of that might help. But I cannot think of anything that might be causing it, because nothing has happened to the device.

Let me know if I should start a new discussion instead of opening a new topic here.
My wife's iPhone is the same vintage as mine 3Gs, but has never had the battery problem. Its affliction instead is that it cannot detect WiFi networks unless it is quite close to the source. Often, when my iPhone not only detects but shows a maximum cells connection with a network, hers cannot detect the network at all. In contrast, her iPhone seems to detect ourcellular carrier just as well as mine does.
Is there any help for this affliction?

Why does my iPhone sync hang at 'backing up'?

Similar Messages

Maybe you are looking for